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Added 11 mins ago
GF
Fit4Less Region Manager - Halifax Regional Municipality (HRM) Based
GoodLife Fitness
Bedford, NS
- Full-time
The Region Manager leads a team of managers and clubs to run financially healthy clubs focused on clean, friendly and automated experiences for both members and associates. The Region…
Added 11 mins ago
GO
Facility Manager
Government of Nunavut Recruitment
Rankin Inlet, NU
- Full-time
Reporting to the Regional Facilities Manager, Facility Manager is responsible for supporting the delivery of the Facility Management Program within the specified region while servicing the…
Added 11 mins ago
KC
Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and works closely with members of the finance team, business leaders, and external service providers. The role provides broad,…
Added 11 mins ago
KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and has an indirect functional reporting relationship to Corporate Finance. This role works closely with internal teams,…
Added 11 mins ago
O
Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
To plan, organize, direct, and evaluate the financial operations of government funded programs. To ensure adherence to funder reporting and program specific agreements.
Added 11 mins ago
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Senior Manager, Board Services, Enterprise Board Management
BMO
Toronto, ON · FCP
- Full-time
Provides insider reporting information, including ensuring insider filing requirements and controls, and monitors the exercising of stock options as required.
Added 11 mins ago
CG
Quantitative Risk Analyst
Canada Guaranty
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
Reporting to the Senior Manager, Risk Analytics and Reporting, the Quantitative Risk Analyst will independently conduct quantitative analytics and reporting initiatives that contribute to…
Added 11 mins ago
M
Manager, Information Risk Management
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Manager, Information Risk Management, plays a critical role in supporting regulatory readiness by leading and coordinating Line 2 activities related to regulatory requests, data calls,…
Added 23 mins ago
SS
Director of Wellness
Sienna Senior Living
Alliston, ON
- Full-time
Reporting to the General Manager, the Director of Wellness will lead a clinical team to provide care support and services.
Added 23 mins ago
Customer Processing Representative
The Canada Life Assurance Company
London, ON · Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 23 mins ago
PS
Senior Analyst, Canada Growth Fund Investment Management (Calgary)
Public Sector Pension Investment Board
Calgary, AB
- Full-time
…Investments would act as the independent and exclusive investment manager for the Canada Growth Fund (CGF) a $15 billion public investment vehicle that was established to support the growth…
Added 23 mins ago
IC
Continuous Improvement Leader
IMT CORPORATION
ON
- $98,400 to $147,600 CAD / year
- Full-time
Reporting directly to the Vice President of Operations, this position will lead the facility’s Continuous Improvement and Operational Excellence strategy, develop and sustain effective…
Added 23 mins ago
CC
Senior Risk Analyst
Canadian Commercial Corporation
Ottawa, ON
- $100,589 to $115,428 CAD / year
- Full-time
Reporting to the Manager, Risk, the Senior Risk Analyst is responsible for conducting risk analysis and completing due diligence to mitigate financial and other risk for the export…
Added 23 mins ago
Financial Analyst
The Regina Exhibition Association Limited
Regina, SK
Reporting to the Manager, Financial Operations, the Financial Analyst is a business partner responsible for monitoring the financial and non-financial performance of the Regina Exhibition…
Added 23 mins ago
VC
Program Coordinator, Hospice Services - Full-time
VON Canada (Ontario)
Whitby, ON
- $24.18 to $25.69 CAD / hour
- Full-time
The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy,…
Added 23 mins ago
FB
Senior Manager, Financial Reporting
Fairstone Bank
Montreal, QC
- Full-time
Join Fairstone as a Senior manager, financial reporting and be part of our talented and growing team!
Added 23 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Toronto, ON
- Full-time
…best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store…
Added 25 mins ago
GE
Treasury Operations Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Financial Reporting: Support month-end and quarter-end reporting to ensure all corporate deadlines are met with high-quality data.
Added 29 mins ago
TB
restaurant manager
Taco Boy
Mount Pearl, NL
- Full-time
Added 29 mins ago
WI
Manager, Structural Engineering
WSP in Canada
Canada
- Full-time
…consolidation of building activities across the region. In this role, reporting to the Regional Director, you will act as a team manager, technical leader, and client‑facing project lead,…
Added 29 mins ago
CL
District Manager - Supporting Eastern Canada Franchise locations
Chatters Limited Partnership
Toronto, ON
- Full-time
We're looking for a District Manager to lead our Franchise locations within Eastern Canada, based in Ontario GTA. This is an exciting opportunity for an experienced multi-site leader who is…
Added 29 mins ago
T
Manager, RCM & Regulatory Change, Wealth Compliance (5062)
TD
Toronto, ON
- Full-time
…including intake, analysis, implementation planning, monitoring, reporting, and…
Added 29 mins ago
N
Talent Acquisition Sourcer
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 29 mins ago
N
Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 29 mins ago
N
Product Manager
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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