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Added 1 min ago
DG
Maintenance Technician
Dexterra Group
Grande Prairie, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 1 min ago
DG
Housekeeping Leader - Chef d'équipe à l'entretien ménager - Campement minier (Fly-in/fly-out)
Dexterra Group
Val-d'Or, QC
- Full-time
Se conformer à toutes les normes du SIMDUT (Système d’information sur les matières dangereuses utilisées au travail), HACCP (analyse des risques et maîtrise des points critiques) et de…
Added 1 min ago
DG
Maintenance Technician
Dexterra Group
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 3 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 3 mins ago
DG
Maintenance Technician
Dexterra Group
AB · Edmonton, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 3 mins ago
DG
Maintenance Technician
Dexterra Group
AB · Edmonton, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 5 mins ago
Registered Nurse (N2) - Emergency 2 - SBH
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
Back-End Delivery Manager
Government of Alberta
AB
The Citizen Experience branch is seeking one (1) Back-End Delivery Manager, Unified Identity and Access Management (Unified IAM), to lead the delivery of enhancements, changes, and…
Added 5 mins ago
Program Controls Manager
Bell
Regina, SK
…advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
Added 5 mins ago
S
Asset Protection Partner
Sephora
Toronto, ON · Etobicoke, ON
- $25 to $30 CAD / hour
Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
Added 20 mins ago
PI
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin in Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
…team in Mississauga, ON. The role reports to the Operations Manager. This role support a broad range of civil infrastructure assignments, with emphasis on linear infrastructure, functional…
Added 20 mins ago
D
Housekeeping Leader - Chef d'équipe à l'entretien ménager - Campement minier (Fly-in/fly-out)
Dexterra
Val-d'Or, QC · Montréal, Québec
- Full-time
Se conformer à toutes les normes du SIMDUT (Système d’information sur les matières dangereuses utilisées au travail), HACCP (analyse des risques et maîtrise des points critiques) et de…
Added 20 mins ago
CH
Quality Manager / FAcT
Canadian Helicopters
Southport, MB
- Full-time
Reporting to the Program Manager FAcT, the FAcT Quality Manager is responsible for the planning, oversight, and execution of the CHL quality program as it applies to the Southport…
Added 20 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- Part-time
Adapt communication style in order to deliver information effectively to a range of individuals
Added 34 mins ago
HM
construction manager
Heritage Masonry & Conservation
Esquimalt, BC
- Full-time
Added 34 mins ago
YW
assistant manager - food services
YYOUNG® Water Limited dba Alkiss® WATER | Aquazon®
Burnaby, BC
- Full-time
Added 34 mins ago
B
Project Manager
Bevertec
Victoria, BC
- $90 to $95 CAD / hour
- Contract
Job Role: Project Manager (Payment, Credit Card)
Added 34 mins ago
TP
Assistant II - Operation
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
Added 34 mins ago
TD
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Reporting to the Manager, Cyber Security & Risk Management, the Senior Analyst, IT Security, Risk and Audit Management is responsible for managing IT security risks, supporting compliance…
Added 34 mins ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
…team in Mississauga, ON. The role reports to the Operations Manager. This role support a broad range of civil infrastructure assignments, with emphasis on linear infrastructure, functional…
Added 34 mins ago
CL
Manager Contract, Community Living Supports (South)
Community Living Essex County
ON · Essex, ON
- Contract
The Manager, Human Resources applies this leadership philosophy by providing responsive, consistent, objective, and compliant Human Resources services that strengthen workforce operations,…
Added 35 mins ago
Coordinator, Administration / Coordonnateur,(trice), Administration
MSC Mediterranean Shipping Company SA
Montreal, QC
Both positions report to the Manager, Administration, who is based in Montreal and provides coverage across both the Montreal, Vancouver and Toronto/Mississauga offices. This role is to be…
Added 49 mins ago
E
Health Safety Environment Manager
eTeam
Saguenay, QC
- $85 to $95 CAD / hour
- Contract
Strong verbal and written communication skills, translating technical information for the target audience; fluency in French is required.
Added 49 mins ago
CC
Senior Slot Cage Supervisor - Job ID J0926-0159
Columbia College
Calgary, AB
- Full-time
Reporting to the Slot Operations Manager, the Senior Slot Cage Supervisor is responsible for overseeing the daily operations of the Slot Cage and Count Room, ensuring the secure, accurate,…
Added 49 mins ago
CC
Senior Slot Floor Supervisor - Job ID J0926-0158
Columbia College
Calgary, AB
- Full-time
Reporting to the Slot Operations Manager, the Senior Slot Floor Supervisor provides senior operational leadership for the Slot Floor and supports the consistent performance of Slot Floor…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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