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Added 3 mins ago
HC
Elementary - 0.67 Primary Planning Time
Hamilton-Wentworth Catholic District School Board
Hamilton, ON
- Full-time
Added 3 mins ago
IG
Continuous Improvement Leader
IMT Group
Ingersoll, ON
- $98,400 to $147,600 CAD / year
- Full-time
Anticipated 18–24-month development pathway toward potential future Plant Manager consideration. This position is intentionally designed to provide broad operational and leadership…
Added 3 mins ago
SP
Senior Manager - Finance (Operations)
SUN PHARMA
Brampton, ON
- Full-time
The Senior Manager, Finance Operations leads financial planning, reporting, and performance management to support informed decision-making and sustainable growth. This role ensures accurate…
Added 4 mins ago
OR
Manager, Life Insurance and Group Benefits
Oracle RMS Insurance Risk Management Services Inc.
Concord, ON
- Full-time
Manage staffing requirements, resource allocation, workload distribution, and succession planning.
Added 4 mins ago
SM
Project Manager
Skylar Media Group
Vaughan, ON
- Contract
This is a 1-year contract position. The Project Manager will be responsible for managing multiple projects, ensuring they are delivered on time, within scope, and within budget. You’ll be…
Added 4 mins ago
WA
Senior Manager, Research
World Anti-Doping Agency
Montreal, QC
- Full-time
We are looking for a Senior Manager, Research to play a key leadership role in shaping and delivering WADA's scientific research agenda. Reporting to the Head of Research, you will lead a…
Added 7 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
North Battleford, SK
- Full-time
Job Description: Reporting to the Manager, the incumbent is responsible for the screening and coordination of initial service requests for all programs within Mental Health and Addictions…
Added 7 mins ago
Back-End Delivery Manager
Government of Alberta
AB
The Citizen Experience branch is seeking one (1) Back-End Delivery Manager, Unified Identity and Access Management (Unified IAM), to lead the delivery of enhancements, changes, and…
Added 21 mins ago
UH
Project Manager, FM-PRO, Furniture, Fixtures and Equipment
University Health Network
Toronto, ON
- Full-time
Reports to: Manager, FM-PRO - Furniture, Fixtures and Equipment
Added 21 mins ago
MF
Analyst Finance (Full Time 1 Month Contract)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Full-time
- Other
…Analyst. The Analyst reports directly to the Senior Analyst and/or Manager. The Analyst works independently to prepare and analyze financial, statistical and portfolio information on the…
Added 36 mins ago
TD
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Reporting to the Manager, Cyber Security & Risk Management, the Senior Analyst, IT Security, Risk and Audit Management is responsible for managing IT security risks, supporting compliance…
Added 36 mins ago
RP
Manager, Research Program
RRC Polytech
Winnipeg, MB
- $96,865 to $136,510 CAD / year
- Full-time
The Program Manager will be responsible for overseeing and enhancing program success by facilitating regional entrepreneurship training, fostering ecosystem development, and ensuring…
Added 36 mins ago
P
Senior Product Designer, Customer Growth
Priceline
Toronto, ON
- Full-time
Added 36 mins ago
Y
Project Manager – Application Development
Yochana
Brampton, ON
- Contract
Job Title: Telco Project Manager – Application Development
Added 36 mins ago
G
Coordinator, Marketing Operations
Glencore
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
…Valley of British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 37 mins ago
D
Senior Advisor, Communications
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…media communications and serving as social media community manager. You lead complex and innovative development projects and strategic initiatives involving print media, linguistic services…
Added 37 mins ago
Retail Experience Lead
Fire & Flower Inc.
Swan River, MB
…product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a…
Added 37 mins ago
Supervisor, Operations
Postmedia Network Inc.
Moncton, NB
Together with the Distribution Center Manager, establish and ensure the execution of operational procedures for activities such as verification of incoming and outgoing shipments, scanning…
Added 51 mins ago
SP
Manager, Human Resource Systems and Reporting
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
The manager is accountable to the Director, Human Resource Advisory Services and leads a team of seven team members (6.4 FTE) with responsibilities across employee data, employment…
Added 51 mins ago
E
Health Safety Environment Manager
eTeam
Saguenay, QC
- $85 to $95 CAD / hour
- Contract
The successful candidate must have extensive experience in the resource sector navigating through complex project execution strategies.
Added 51 mins ago
P
Assistant Account Manager
PROLINK
Toronto, ON
- Full-time
Assistant Account Manager, Commercial Programs
Added 51 mins ago
CC
Senior Slot Floor Supervisor - Job ID J0926-0158
Columbia College
Calgary, AB
- Full-time
Reporting to the Slot Operations Manager, the Senior Slot Floor Supervisor provides senior operational leadership for the Slot Floor and supports the consistent performance of Slot Floor…
Added 52 mins ago
S
Department Manager, Meat
Save-On-Foods
Surrey, BC · Clayton - Surrey BC
- Full-time
We are hiring a Department Manager, Meat at our Clayton Save-On-Foods location in Surrey, BC.
Added 52 mins ago
RS
Manager, Engineering - RMJ (AI Accelerated)
Redwood Software
Toronto, ON
- $135,000 to $160,000 CAD / year
As Software Development Manager, Redwood Automation Platform, you will lead multiple development teams and you’ll report to the Head of Engineering for Redwood’s core product platform at…
Added 52 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Scarborough, Ontario
- Full-time
…knowledge across multiple jurisdictions while becoming the internal resource teams turn to for customs and trade…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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