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Added 12 mins ago
G
Senior Machine and Tool Setter
GRUNDFOS
Brockville, ON
- Full-time
Are you passionate about ensuring water treatment systems perform flawlessly from the test bench to real-world deployment? Then join us in our mission to pioneer smarter solutions for…
Added 12 mins ago
FK
Kitchen Manager
Fresh Kitchen + Juice Bar
Oakville, ON
- Full-time
Implements any new systems and menu items to ensure staff have the training necessary
Added 12 mins ago
CP
Regional Sales Manager
Charlotte Products Ltd.
Ottawa, ON
- Full-time
…support tool; no hiring decisions are made solely by automated systems. All final hiring decisions are made by a human. We are committed to a hiring process that maintains the highest…
Added 12 mins ago
CN
Inventory Supervisor
Community Natural Foods
Calgary, AB
- Full-time
Ensure adherence to the correct utilization of CNF systems
Added 12 mins ago
R
Specialized advisor contractor
RONA
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Comfortable using computer systems and technology.
Added 12 mins ago
B
Senior Analyst, Finance
Brookfield
Toronto, ON
- Full-time
Develop, document, and deliver training materials, job aids, and communications to support the adoption of new systems, tools, and processes, while promoting standardization and best…
Added 12 mins ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
We are seeking a motivated Developer to help design and deliver secure solutions across payments, tokenization, blockchain, digital assets, and distributed ledger technologies (DLT).…
Added 12 mins ago
BD
Senior Business Process Analyst
Black Diamond Group
Calgary, AB
- Full-time
Added 12 mins ago
A
Engineering Technician
Actalent
Mississauga, ON
- $17 to $22 CAD / hour
- Contract
Perform environmental, mechanical, dynamic, reliability, and functional testing on mobile computing products and systems, both at the entire product level and specific hardware component…
Added 12 mins ago
NS
0.1 FTE Elementary Teacher - Grade 4/5/6 English Prep
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Full-time
Knowledge and experience in utilizing student learning management systems such as Google Classroom, Google Meet, as well as additional G-Suite digital tools and EDSBY.
Added 12 mins ago
B
Senior Analyst, Finance
Brookfield
Toronto, ON
- Full-time
Experience in accounting / consolidation systems (i.e. Microsoft Dynamics, Yardi, JD Edwards, Hyperion, Cognos TM1, SQL, OneStream, etc.) and adaptability with learning new applications
Added 12 mins ago
OI
Senior Events Coordinator, Live Events
Outhire Inc.
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Process Improvement & Systems Development (10%)
Added 12 mins ago
C
Regional Sales Manager - Eastern Canada
CMC
ON · Ontario, Canada
- Full-time
Assist and support the qualification of Tensar proprietary systems by successfully implementing bid strategies to close business
Added 12 mins ago
BC
Director, Data Centres and New Large Loads - Power Market
BBA Consultants
Montreal, QC
- Full-time
…to us for our expertise in grid interconnections and power systems. Going forward, BBA will take a deliberate and proactive approach to this market by establishing a dedicated data centre…
Added 12 mins ago
SD
Health and Safety Manager
School District 57 (Prince George)
Prince George, BC
- Full-time
Added 12 mins ago
R&
Staff Engineer / AI Builder
Robots & Pencils
Canada
- Full-time
We’re looking for a Staff AI Builder to lead the design and delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently…
Added 12 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Winnipeg, MB
- Full-time
Strong project and risk management knowledge and proficiency with project management tools, software, and operating systems.
Added 12 mins ago
NS
0.4 FTE - Elementary Teacher - Prep English-JK-Gr.3
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Full-time
Knowledge and experience in utilizing student learning management systems such as Google Classroom, Google Meet, as well as additional G-Suite digital tools and EDSBY.
Added 12 mins ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
8+ years of professional software engineering experience, with demonstrable experience as a Full-Stack Developer transitioning into an FDE-style, customer-facing delivery role.
Added 12 mins ago
ES
Python Developer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
We are seeking a skilled Python Developer to join our data engineering team. You will design, develop, and maintain high-performance data processing pipelines using modern Python frameworks…
Added 14 mins ago
BC
Director, Data Centres and New Large Loads - Power Market
BBA Consultants
Toronto, ON
- Full-time
…to us for our expertise in grid interconnections and power systems. Going forward, BBA will take a deliberate and proactive approach to this market by establishing a dedicated data centre…
Added 14 mins ago
ES
Semantic Model Senior Developer
Epsilon Solutions Ltd.
Mississauga, ON
- Contract
Maintain clear data lineage between source systems, data-transformation layers, semantic models, and reports.
Added 14 mins ago
A
Intégrateur.trice de Système de Cabine - V&V et Exigence / Cabin Management System Integrator - V&V and requirement
Airbus
Montreal, QC
- Full-time
Added 14 mins ago
PH
Director, Education Services
Pembina Hills School Division
Barrhead, AB
- Full-time
Proven track record of driving continuous improvement in programs, delivery systems, and school outcomes;
Added 14 mins ago
OP
Electrical & Control Tech'n/Technologist Trainee
Ontario Power Generation
Campbellford, ON
- Full-time
…current operational and theoretical expertise in applicable systems, software and techniques. Maintain documents applicable to the…

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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