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Accounts Payable Administrator
Ledcor
Vancouver, BC
- Full-time
Are you a detail-oriented finance professional looking to build your career in a large, complex corporate environment? As an Accounts Payable Administrator at Ledcor, you will play a key…
Added 1 min ago
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Accounts Payable Administrator
Ledcor
Edmonton, AB
- Full-time
Are you a detail-oriented finance professional looking to build your career in a large, complex corporate environment? As an Accounts Payable Administrator at Ledcor, you will play a key…
Added 1 min ago
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Content & Communications Specialist
Smartrend Manufacturing Group
Winnipeg, MB
- $56,000 to $75,000 CAD / year
- Full-time
The Content & Communications Specialist is a creative marketing professional responsible for developing compelling content that strengthens brand awareness, engages target audiences, and…
Added 1 min ago
Civil Engineer
Mott MacDonald
Toronto, ON · Vancouver, BC · Calgary, AB
…perspectives as much as experience. Let’s explore how we can support your growth and help you take the next step in your career, while contributing to an exciting new chapter for Mott…
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T.A.P. Practitioner
Government of Alberta
Calgary, AB
The Transition to Adulthood Practitioner (TAP) is a key professional role within the TAP program, providing engaged, relational, and interactive case management to young adults from care,…
Added 1 min ago
Senior Policy Advisor
Government of Alberta
Calgary, AB
…Alberta's economy by delivering strategic programs and services to support Alberta's entrepreneurs and job creators, attract investment, grow trade, strengthen Alberta's tourism industry…
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Support Technician L2
MSP OPERATIONAL CORP
Richmond, BC
- $70,000 to $75,000 CAD / year
- Full-time
…technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that…
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Revenue Accountant
MSP OPERATIONAL CORP
Montreal, QC
- Full-time
…technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that…
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Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
As Business Excellence Project Coordinator, you will support the successful delivery of business systems, process improvement, and operational excellence initiatives across the Service…
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Senior Vice President, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
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Account Manager, Employee Benefits and Retirement
HUB International
Brantford, ON · Toronto, ON · Oakville, ON · Markham, ON · St. Catharines, ON
- Full-time
The Employee Benefits Account Manager services and maintains accounts while providing professional and prompt support to our clients, carrier representatives, vendor partners, and HUB…
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Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
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Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
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Senior Project Manager
HDR
Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 1 min ago
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Intermediate Industrial Process and Automation Control Specialist
AWC Process Solutions Ltd.
Remote, Canada
- Full-time
- Remote
AWC is deeply committed to lifelong learning and growth. We actively support employees in reaching their full potential through professional development opportunities, support for further…
Added 1 min ago
Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
Parkland Refining BC Ltd.
Burnaby, BC
…during a parental leave absence. The successful candidate will support the safe, reliable, and cost-effective operation of refinery rotating equipment, including pumps, compressors, steam…
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Director, Insights, Innovation & R&D (18-month contract)
Yum!
Vaughan, ON
- Full-time
…what is possible – KFC is an environment that will empower and support your…
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Stationary Engineer - Class 4B
Recrute Action
Longueuil, QC
Would you like to work directly with heating and cooling systems while contributing to their operation, maintenance, and reliability? This opportunity in the facilities management sector…
Added 1 min ago
Digital Engineer
Alstom
Saint-Bruno, QC
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
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Asset Management Specialist - Enforcement
City of Mississauga
Mississauga, ON
…frameworks, performance measures and business processes that support operational readiness, sustainability, accountability and effective resource allocation. Working collaboratively across…
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Warranty Coordinator
Finning
Prince George, BC · Surrey, BC · Edmonton, AB · Calgary, AB
- Full-time
Monitor outstanding, rejected, and disputed claims and take proactive action to support timely resolution.
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Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You will design and build scalable application systems independently. These systems will include AI-native components. They will also feature advanced RAG pipelines and multi-agent…
Added 13 mins ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…analysis, and implementing stability fixes are all expected. You'll support and enhance CI/CD pipelines and deployment workflows. Cross-functional collaboration to refine requirements and…
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Project Coordinator/Administrator
Turner & Townsend
Toronto, ON
- Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
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Financial Services Representative - Full Time (Vineland Branch)
Meridian Credit Union
Vineland, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.

Canada Life

Customer Processing Representative

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring transactions are accurate, timely, and compliant with policies and regulations. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Adaptability
Teamwork
Pension Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Pension Administration
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
RRIF
TFSA
CEBS Fundamental Courses
Administrative Support
Customer Service

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