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Added 22 mins ago
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P&C Specialist Commissioning Engineer
Raise
Burnaby, BC
- $131,000 to $150,000 CAD / year
- Full-time
Raise is currently hiring a permanent, full-time Protection & Control (P&C) Specialist Commissioning Engineer on behalf of our client. They’re expanding their team to meet growing needs,…
Added 42 mins ago
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Senior Civil Engineer
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 57 mins ago
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Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
RH
Ecommerce Specialist
Robert Half
Oshawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
Our client, a well-established organization in the consumer products, sporting goods, and outdoor products industry, is seeking an eCommerce & Digital Marketing Specialist to join their…
Added 1 hour ago
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Site Reliability Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
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Proposal Specialist
Allteck Limited Partnership
Surrey, BC
- $38.5 to $43.27 CAD / hour
- Full-time
- On-site
ROLE* The Proposal Specialist is accountable for leading the development of complex, high-value, and strategically significant proposals and related business documentation. The Specialist…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 1 hour ago
IM
Record Center Specialist (Union)
Iron Mountain
Burnaby, BC
- Full-time
Iron Mountain is seeking a motivated Warehouse Worker- Union to join our Operations team. In this role, you will be responsible for the secure and physically demanding handling, movement,…
Added 2 hours ago
VC
Client Care Specialist/Veterinary Assistant - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Part-time
…maintaining a culture that prioritizes both staff well-being and client…
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 2 hours ago
GP
Commercial Services Specialist
Greek Peak Mountain Resort
NS · Richmond Road, NS
- Full-time
The Commercial Services Specialist sources, solicits, and supports commercial services within First Community Bank (FCB) Commercial Banking Operation (CBO) while providing a superior…
Added 3 hours ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
Join our fast-growing Artificial Intelligence company as a Digital Controls Technical Specialist. Your mission: ensure smooth operations without ever leaving your desk. You'll be the first…
Added 3 hours ago
E
Senior Marketing & Growth Manager
ElektraFi
Vancouver, BC
- Full-time
Produce polished visual assets and straightforward video content, coordinating specialist design or video support when needed.
Added 3 hours ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
As a Client Onboarding Specialist, you'll own the client onboarding and adoption experience during launch for Intelligent Commerce Retail Experience. You'll make sure required setup…
Added 3 hours ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
As an Infrastructure Specialist: System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps,…
Added 3 hours ago
IG
Compensation Analyst
Insight Global
Calgary, AB · Greater Calgary Metropolitan Area
- $40 to $45 CAD / hour
- Contract
We are seeking an experienced Compensation Analyst to join a Total Rewards Compensation Operations team supporting a large, global organization. This role is focused on the analytical and…
Added 4 hours ago
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Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
Stacktics Inc. is seeking a candidate for a full-time Senior Media Intelligence Specialist (Ad Tagging & Tracking) role.
Added 4 hours ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…role at Applanix, a Trimble company, you will bridge customer operations with advanced technology, serving as a trusted technical advisor across global projects. If you thrive on solving…
Added 4 hours ago
HR
Designated Beauty Advisor - Amouage Fragrances
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 4 hours ago
CI
Commercial Real Estate Support Specialist
Colliers International
Toronto, ON
- Full-time
As a Brokerage Project Specialist, you are experienced professional looking to take the next step of your career in commercial real estate! Your background includes delivering exceptional…
Added 4 hours ago
E
Sr. Specialist, Geospatial and Reality Capture
EllisDon
Mississauga, ON
- Full-time
You as a Sr. Specialist, Geospatial and Reality Capture will:

Canada Life

Customer Processing Representative

London, ON, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring accuracy, timeliness, and compliance. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Pension Administration
Registered Plan Administration
Team Collaboration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Compliance
CEBS Fundamental Courses

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