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Added 6 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 6 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 6 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Vancouver, BC · Strathcona Anat&Dent
- Full-time
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched…
Added 6 mins ago
CH
Direct Labour Electrician
Champion Homes
BC · Penticton, BC
- $23 to $35 CAD / hour
- Full-time
Less than high school education; or at least one year related experience or training; or equivalent combination of education and experience.
Added 11 mins ago
IH
Inside sales representative
Island Home Hardware
Grand Manan, NB
- $15.9 to $16.5 CAD / hour
- Full-time
- On-site
Added 21 mins ago
S
Guest Services Representative - 2 Casual
SIGA
North Battleford, SK
- Part-time
Experience interacting with the public and providing exceptional customer service an asset.
Added 21 mins ago
XT
Customer Service Representative - Transportation
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are…
Added 21 mins ago
AA
Livreur
Advance Auto Parts
Laval, QC
- Full-time
Être titulaire d’un permis de conduire valide. Posséder au moins 3 années d’expérience de conduite et conserver un bon dossier de conduite.
Added 21 mins ago
AC
Initial Provisioning Analyst
Air Canada
Dorval, QC
- Full-time
Act as a Supply Chain representative in cross-functional coordination meetings to ensure material requirements are clearly defined, tracked, and aligned with execution timelines.
Added 21 mins ago
M
Manager, Operations, Fund Oversight
Manulife
Toronto, ON · Montreal, QC
- Full-time
At least 10 years of relevant experience, including a minimum of three years in a managerial or team lead role.
Added 25 mins ago
SA
Outside sales representative
Sutherland Automotive
Saskatoon, SK
- $25 to $30 CAD / hour
- Full-time
- On-site
Added 33 mins ago
AG
Sales Representative
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
Position Artitalia Group as a trusted, long-term partner by delivering a responsive and professional customer experience.
Added 33 mins ago
BT
Counter Sales Representative
Bumper to Bumper Canada
Calgary, AB
- Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Calgary, AB. The successful person will be an energetic, customer…
Added 33 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 33 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 33 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 33 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Minimum 3 years’ progressive office experience in a service area or in a business office setting
Added 33 mins ago
CO
Equipment Operator 3 - Litter Truck
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 33 mins ago
PL
Sales Key Account Representative, Grocery Division
Purity Life Health Products LP
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Are you the Key Account Representative we are looking for?
Added 33 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 33 mins ago
CG
General Help Tim Hortons Full Time
Compass Group Canada
Ottawa, ON
- Full-time
Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all…
Added 33 mins ago
F
Sales Representative
FWS
Calgary, AB
- Full-time
To support our continued growth, we are recruiting for a Sales Representative to join our collaborative and team-focused organization.
Added 33 mins ago
QM
Représentant junior du service à la clientèle - jusqu'à 50 k$ / Junior Customer Service Rep
Quantum Management Services Ltd.
Laval, QC
- $48,000 to $50,000 CAD / year
- Full-time
Position: Junior Customer Service Representative
Added 36 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Windsor, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 36 mins ago
A
Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.

Canada Life

Customer Processing Representative

London, ON, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring accuracy, timeliness, and compliance. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Pension Administration
Registered Plan Administration
Team Collaboration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Compliance
CEBS Fundamental Courses

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