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Added 7 mins ago
TI
Turnkey & Building Services Sales Manager, Greater Toronto Area
Trane Italia
Markham, ON
- Full-time
…leading a team of services sales professionals and members on the support team. You will be responsible for developing and maintaining long-term customer relationships and maximizing…
Added 7 mins ago
TI
Software Engineer III
Trane Italia
Montreal, QC
- Full-time
In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues…
Added 7 mins ago
TI
Senior HVAC Engineer
Trane Italia
Montreal, QC
- Full-time
…technology. You will assess and interpret existing mechanical systems, support the integration of our AI-driven control platform, and collaborate closely with software engineers and our…
Added 7 mins ago
TI
AI Controls Engineer
Trane Italia
Montreal, QC
- Full-time
In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues…
Added 7 mins ago
TI
HVAC engineer
Trane Italia
Montreal, QC
- Full-time
…technology. You will assess and interpret existing mechanical systems, support the integration of our AI-driven control platform, and collaborate closely with software engineers and our…
Added 7 mins ago
TI
2027 Technical Sales Intern - Services
Trane Italia
Laval, QC
- Full-time
Added 7 mins ago
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Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate
Added 7 mins ago
V
Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
Client Services provides industry-leading operational support to Visa’s clients worldwide. Through its deep knowledge and expertise, Client Services serves as a key internal partner to…
Added 7 mins ago
VC
Registered Nurse (RN) Med/Surg - Acute Medicine
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
…Columbia College of Nurses and Midwives (BCCNM) standards (professional & practice) and code of ethics for a Registered Nurse. Practices within the scope of practice as set by the…
Added 7 mins ago
TC
Marketing Operations Co-op
Trulioo Co-op & Internship
Remote, Canada
- Internship
- Remote
…customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business…
Added 7 mins ago
CF
Junior Accountant
Canoe Forest Products
Canoe, BC
- Full-time
Interest in pursuing a CPA designation is an asset. The Company will support ongoing professional development through the CPA PEP program.
Added 7 mins ago
OS
Senior Electrical Engineer
Orion Steel Group
Calgary, AB
- Full-time
…to join our Engineering team in Calgary and is required to support Alberta operations. As Senior Electrical Engineer, you will manage or help lead various capital and non-capital investment…
Added 7 mins ago
SS
Gestionnaire de projet expert | Expert Project Manager
Sopra Steria
Montreal, QC
- Full-time
Added 7 mins ago
ZT
Cloud Security Engineer - Advanced
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Support adoption and consistent use of cloud-native and enterprise security capabilities, including CNAPP, CSPM, CWPP, CIEM, KSPM, WAF, IDS/IPS, secure web gateway, SASE, and ZTNA…
Added 7 mins ago
AT
Student Marketing and Graphic Design Coordinator
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Kamloops, BC
- Other
Professional and outgoing personality with strong customer service and stakeholder support skills
Added 7 mins ago
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Computer Vision Software Developer, Professional II- Développeur ou Développeuse de Logiciels en Vision par Ordinateur II
Zebra Technologies
Montreal, QC · CAN - Montreal, Canada
- Full-time
Design and/or review architected modules and software systems supporting new technology or improving capability/performance of existing functionality
Added 7 mins ago
IW
Project Manager
ICONIX Waterworks
Winnipeg, MB
- Other
As a Project Manager, Municipal Infrastructure & Strategic Pursuits, you will support ICONIX’s growth in municipal water infrastructure projects across Canada. This role combines project…
Added 9 mins ago
PH
Assistant Restaurant Manager
Pinnacle Hotel at The Pier
North Vancouver, BC
- From $25.5 CAD / hour
- Full-time
- On-site
…to join our dynamic hospitality team. In this role, you will support the restaurant operations by supervising staff, ensuring exceptional customer service, and maintaining food safety…
Added 11 mins ago
CP
supervisor, dispatchers
Canadian Public Safety Operations Organization
Regina, SK
- $100,717.5 to $121,238.52 CAD / year
- Full-time
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Added 15 mins ago
EP
Financial Controller
Elby Professional Recruitment Inc
Shelburne, ON
- $110,000 to $130,000 CAD / day
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Added 20 mins ago
PM
Desktop Software Developer (.NET & Python)
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Polaris Motion is renowned worldwide for its ground breaking motion control systems, and our success is driven by the exceptional talent within our team. Our scientists, engineers, and…
Added 20 mins ago
WR
Coordinator, Attendance Management
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Windsor, ON
- Full-time
The Coordinator, Attendance Management is to provide a consultancy, advice and support role to ensure managers understand their responsibility for the implementation of attendance…
Added 20 mins ago
BV
Bilingual Human Recourses Generalist
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Halifax, NS
- Full-time
We are looking for an HR professional who is passionate about creating exceptional employee experiences while providing hands-on HR support to leaders and employees across the organization.
Added 20 mins ago
UO
Analyst II, Systems (Applications)
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Analyst II, Systems is responsible for complex troubleshooting and problem solving of systems used by students, staff and faculty across the University. The Analyst II, Systems responds…
Added 20 mins ago
PA
Powerline Mech II
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Inspect the performance of maintenance and component replacement on the AE2100D3 engine, fuel systems, R391 propellers, and all system related components.

Canada Life

Customer Processing Representative

London, ON, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, ensuring accuracy, timeliness, and compliance. Maintain member and plan records in GPAS, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide reliable client-focused service.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook is required, along with accuracy, organization, professional communication, and the ability to prioritize work in a high-volume environment. Pension or benefits administration system experience and knowledge of registered plans and related regulations are preferred assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Attention to Detail
Pension Administration
Registered Plan Administration
Team Collaboration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Compliance
CEBS Fundamental Courses

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