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Added 11 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 11 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 11 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 11 mins ago
S
Project Manager I
Sanya’k̓ula
Burnaby, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 11 mins ago
BS
Process Engineer, Production
BVGlazing Systems
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
…initiatives throughout the glazing and window manufacturing…
Added 11 mins ago
HT
Senior Program Manager
HomeWorks Trenton
Change Islands, NL
- Full-time
As the sole staff member within the Program Department, the Senior Program Manager is responsible for both program planning and hands-on execution. This includes researching and developing…
Added 11 mins ago
S
ERP Training Specialist (Contract)
Startec
Calgary, AB
- Full-time
Collaborates with operations, engineering, finance and IT
Added 11 mins ago
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Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape…
Added 11 mins ago
LC
Natural Value Department Manager
Loblaw Companies Limited
Delta, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 11 mins ago
LC
Health & Wellness Department Manager
Loblaw Companies Limited
Coquitlam, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 11 mins ago
M
Manager, Customer Protection
Metrolinx
Canada
- Full-time
The Customer Protection Services division is seeking a Manager, Customer Protection that will manage and provide oversight customer protection officer services (CPS) operations program and…
Added 11 mins ago
LC
Meat & Seafood Department Manager
Loblaw Companies Limited
Coquitlam, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 11 mins ago
LC
Department Manager
Loblaw Companies Limited
Atholville, NB
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 11 mins ago
LC
Grocery Department Manager
Loblaw Companies Limited
Mission, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 11 mins ago
ST
Field Technician
Steelhaus Technologies
Fort St. John, BC
- Full-time
Reporting to the Station Manager, the Field Technician with Steelhaus Tryton Canada is responsible for the operation, maintenance, and execution of assigned field operations and…
Added 11 mins ago
Junior Accountant - Research Financial Support
University of Guelph
Guelph, ON
Reporting to the Senior Manager, Research Financial Support, the Junior Accountant, Research Financial Support is key to the achievement of effective operations, including management…
Added 11 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Airdrie, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 11 mins ago
Truck Driver
UFA Co-operative Ltd.
Hanna, AB
…acreage owners, and businesses who rely on us to keep their operations running. Every delivery you make has a direct impact on the communities we…
Added 11 mins ago
CSSR2
UFA Co-operative Ltd.
St. Paul, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 11 mins ago
Store Manager
UFA Co-operative Ltd.
Spruce Grove, AB
As Store Manager, you will be responsible for leading all aspects of store operations, driving business performance, fostering a strong safety culture, and delivering an exceptional…
Added 11 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Stettler, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…
Added 11 mins ago
Trades Helper
Public Service Delivery
Brandon, MB
Under general direction of the Facility Manager or designate, the Trades Helper (TRH) is responsible for the labour supporting the delivery of the planned maintenance program and unplanned…
Added 11 mins ago
Plant Superintendent
Amrize
Adjala-Tosorontio, ON · Adjala, ON
Provide pricing to customers, communicate with Sales Representatives and the Plant Manager, and ensure a positive customer experience to identify sales opportunities. Manage inventory of…
Added 11 mins ago
Financial Admin Business Systems Analyst (Payment Manager)
City of Regina
Regina, SK
Branch: Financial System Management & Operations
Added 11 mins ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot
Carleton Place, ON
- Part-time

Canada Life

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Applicants should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. French and English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Teamwork
Bilingual Communication

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Pension Administration
Benefits Administration
Registered Plans
RRIF
TFSA
Regulatory Compliance
Contribution Processing
Member Applications
Interfund Transfers
Cash Withdrawals
Asset Transfers
Member Disclosures
Account Monitoring
Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
French-English Bilingualism

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