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Added 4 mins ago
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PepsiCo Beverages Full-Time Sales Representative
PepsiCo
Calgary, AB
- Full-time
- Contract
As a Relief Sales Representative for PepsiCo Beverages Canada, you will be covering vacations and sick days for the Territory Sales Representatives. The goal of this entry level position is…
Added 4 mins ago
AF
Outside Sales Representative
Action Furnace
Red Deer, AB
- Full-time
Reporting to the Director of Edmonton Operations, the Outside Sales Representative will be responsible for giving world-class in-home presentations and closing sales in homes. They will…
Added 4 mins ago
KP
Secondary LTO- Cobourg Collegiate Institute - 1.0 FTE (Transportation Technology qualifications Required)
Kawartha Pine Ridge District School Board
Cobourg, ON
- Full-time
Kawartha Pine Ridge District School Board is committed to a qualified workforce that is representative of the diversity of the people of Ontario and across the communities we serve. We…
Added 4 mins ago
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Advisor, Business development and sales support
Desjardins
Montreal, QC
- Full-time
…and services through multiple distribution channels based on member/client needs and current strategies and practices. You help develop and maintain business relationships with important…
Added 4 mins ago
MO
Bilingual Leasing Portfolio Representative
Meridian OneCap Credit Corp.
Toronto, ON
- $59,800 to $65,000 CAD / year
- Contract
The Bilingual Leasing Portfolio Representative is responsible for providing straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and…
Added 19 mins ago
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Manulife Bank, Contact Centre Supervisor
Manulife
Montreal, QC
- Full-time
…coaching, mentoring, and development opportunities to each team…
Added 34 mins ago
PT
Electrician
Paladin Technologies
Fort St. John, BC
- Full-time
In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 34 mins ago
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Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 34 mins ago
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Sheet Metal Worker (13445)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 34 mins ago
Education Facilitator & Infection Control Practitioner
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
…& Infection Control Practitioner participates as an active member of the Regional Staff Development, IP&C Department through collaboration in the planning, development, coordination,…
Added 49 mins ago
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Wealth Management Advisor
Desjardins
Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 1 hour ago
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Forward Deployed AI Engineer
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $140,000 to $180,000 CAD / year
- Full-time
1. Screen: a 30-minute video call with a hiring representative, in English or French.
Added 1 hour ago
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Financial Services Representative
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 hour ago
HR
Sales Associate - Retail
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
- Part-time
…may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:…
Added 1 hour ago
CSSR2
UFA Co-operative Ltd.
St. Paul, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 1 hour ago
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Customer Service Representative
BMO
Coquitlam, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
IA
CSH Warehouse Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Indigenous People, Visible Minority…
Added 1 hour ago
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Member Service Representative l (Full-Time, Permanent) Gimli
Access Credit Union
Gimli, MB
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 1 hour ago
MC
Member Services Representative - Part-Time - Fonthill Branch
Meridian Credit Union
ON · Fonthill, ON
- $45,000 to $49,000 CAD / year
- Part-time
As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 1 hour ago
RS
Overnight Dispatcher
Ryder Supply Chain Solutions
Sherwood Park, AB
- Full-time
Other Ability to work independently and as member of a team
Added 1 hour ago
RS
Diesel Truck Technician Trainee
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
…a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a…
Added 1 hour ago
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Service Manager
ABB
Mississauga, ON
- Full-time
Creating and driving implementation of service strategy as a member of the management team.
Added 2 hours ago
LH
2600002926 - Service Associate
Lakeridge Health
Bowmanville, ON
- Full-time
The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members…
Added 2 hours ago
LH
2600002939 - Registered Nurse
Lakeridge Health
Ajax, ON
- Internship
…patient and environmental safety and participation in regular in-service in this…
Added 2 hours ago
PT Residential Community Living Worker (Kamloops)
Connective
Kamloops, BC
Function as a multi-disciplinary team member in order to assist clients in sustaining levels of clinical and behavioural functioning. This will include meeting regularly with team members…

Canada Life

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Applicants should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. French and English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Teamwork
Bilingual Communication

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Pension Administration
Benefits Administration
Registered Plans
RRIF
TFSA
Regulatory Compliance
Contribution Processing
Member Applications
Interfund Transfers
Cash Withdrawals
Asset Transfers
Member Disclosures
Account Monitoring
Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
French-English Bilingualism

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