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Added 12 mins ago
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Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
Employment Type: Permanent, Non-Exempt (Hourly position), Part-Time (Three Days a Week)
Added 12 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
technology products, your knowledge of identity security and your understanding
Added 12 mins ago
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Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing and our Cybersecurity team is growing with it. This is a unique opportunity to be part of the team responsible for designing, engineering, and enabling secure technology…
Added 12 mins ago
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Data Integration Engineer
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
…integrations across cloud and on-premise systems, including real-time interfaces. They contribute to integration strategy and architecture while collaborating with technical and business…
Added 12 mins ago
NB
Senior Data Engineer
National Bank of Canada
Montreal, QC
- Full-time
Design, develop and maintain robust and high-performance data pipelines, in batch or real-time processing with Kafka, in cloud environments.
Added 12 mins ago
JL
IT Service Lead
JORI Logistics
Calgary, AB
- Full-time
…handle their global transportation needs so they can spend time on things that matter - like growing their…
Added 12 mins ago
Licenced Practical Nurse
Lookout Housing and Health Society
Abbotsford, BC
Added 12 mins ago
Administrative Assistant (12 Month Contract)
The Canada Life Assurance Company
London, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 12 mins ago
Cloud FinOps Manager
The Canada Life Assurance Company
Toronto, ON
Added 12 mins ago
Administrative Assistant (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 12 mins ago
Casino Cage Cashier
Cascades Casino
Langley (District), BC · Langley, BC
…instincts, and a balanced sense of fun and responsibility are all part of what makes for a successful Cashier. While you work hard at maintaining our high standards in service excellence,…
Added 12 mins ago
Site Manager - Infrastructure and Site Services (Permanent)
Babcock
Victoria, BC
…offer is at the Company’s sole discretion and presented as part of a competitive total compensation…
Added 12 mins ago
Production Manager
MAHLE
AB · Tilbury, AB
As part of the plant leadership team, the Manufacturing Leader collaborates with fellow managers to support all production functions, foster a culture of accountability and continuous…
Added 12 mins ago
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Risk and Fraud Analyst
Blazesoft
Concord, ON
- Full-time
This is a full-time, in-office position based in our Concord, Vaughan office. within a very dynamic and fast-paced environment and requires occasional weekend hours as part of regular…
Added 12 mins ago
SHIFT LEADER
City of Toronto
Toronto, ON
If you are interested in learning more about the Part-Time Shift Leader role, you can participate in a virtual Microsoft Teams information session on Friday, November 6th, 2026, from 1:00pm…
Added 13 mins ago
Health and Safety Technician
University of Toronto
Toronto, ON
Monitoring observance of health and safety/security regulations for a large number of TFOM laboratories as part of a team
Added 27 mins ago
Solution Architect
PCL Construction
Edmonton, AB
At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every…
Added 27 mins ago
GI
Light Duty Cleaner
GDI Integrated Facility Services
Toronto, ON · SCARBOROUGH, ON
- Full-time
Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team.
Added 27 mins ago
GI
Light Duty Cleaner
GDI Integrated Facility Services
Sudbury, ON
- Part-time
Additional duties may be required from time to time.
Added 27 mins ago
GI
Heavy Duty Cleaner
GDI Integrated Facility Services
Windsor, ON
- Full-time
Schedule Hours: Full Time, Monday to Friday 3:00 pm - 11:00 pm
Added 27 mins ago
GI
Heavy Duty Cleaner
GDI Integrated Facility Services
Windsor, ON
- Full-time
Schedule Hours: Full Time, Monday to Friday 3:00 pm - 11:00 pm
Added 27 mins ago
CC
Retail Shift Leader
Canna Cabana
Chestermere, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders at Chestermere, Alberta who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our…
Added 27 mins ago
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Security Control Center Operator Contract Fixed Term Full Time
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
The Security Control Center Operator works in a Security Surveillance Operations Center requiring 24/7 staffing. This position is required to proactively monitor, in real-time, all…
Added 27 mins ago
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Legal Counsel
Trulioo
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid…
Added 27 mins ago
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Reliability Planner
Maple Leaf Foods Inc.
Hamilton, ON · Hannon, Ontario
- $71,000 to $103,000 CAD / year
- Full-time
The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience,…

Canada Life

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Applicants should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. French and English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Teamwork
Bilingual Communication

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Pension Administration
Benefits Administration
Registered Plans
RRIF
TFSA
Regulatory Compliance
Contribution Processing
Member Applications
Interfund Transfers
Cash Withdrawals
Asset Transfers
Member Disclosures
Account Monitoring
Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
French-English Bilingualism

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