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Added 1 min ago
MA
Aircraft Maintenance Engineer -YOW
Morningstar Air Express Inc
Ottawa, ON
- Full-time
…understand the importance of safety as an individual and as a member of a team. These individuals must also be committed to accurate and timely documentation of maintenance, both electronic…
Added 1 min ago
SL
Customer Sales & Service Rep I
SiteOne Landscape Supply
Ottawa, ON
- Full-time
Your safety matters to us. To make sure you’re interacting with a real SiteOne hiring team member, here’s how to protect yourself from recruiting scams:
Added 1 min ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Rockglen, SK
- Full-time
Job Description: Promotes health and healing, and provides education as a member of the health care team to achieve optimum care for clients/patients/residents in all phases of health care.
Added 1 min ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Moose Jaw, SK
- Part-time
Ability to work independently and as a member of a multi-disciplinary team
Added 1 min ago
UF
After School Educator
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Part-time
Early Childhood Education Diploma (ECE) and member in good standing with the College of ECEs OR educational requirements to obtain Director’s Approval for working alone with children
Added 1 min ago
MA
Airline Ramp Attendant / Baggage Handler
Maintair Aviation
Thunder Bay, ON
- Full-time
Work as a team member in a safe, efficient, professional manner.
Added 1 min ago
AA
Captain (PIC) Challenger 350
Anderson Air
Richmond, BC
- Full-time
…and ensuring compliance with all regulations. As a crucial member of our team, you will play a pivotal role in our continued success and reputation in the…
Added 1 min ago
Indigenous Consultation Administrator
Vertex Resource Group
Calgary, AB
With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skill set to the Vertex team and we make…
Added 1 min ago
Indigenous Consultation Administrator
Vertex Resource Group
Sherwood Park, AB
With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skill set to the Vertex team and we make…
Added 1 min ago
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Estate Insurance Associate
BMO
Toronto, ON · Vaughan, ON · VMC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 1 min ago
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Director, Capital Markets - Capital Allocation & Management
BMO
Toronto, ON · FCP
- Full-time
…returns fully aligned with our client-centric priorities. The team oversees capital planning, investment governance, booking strategy, transaction and portfolio structuring, and portfolio…
Added 1 min ago
VT
Senior QA Analyst
Viv Technologies Inc.
Toronto, ON
- Full-time
The Senior QA Analyst is an integral member of the manual Quality Assurance team and is responsible for manual testing of Viv’s web and mobile applications to ensure proper functionality…
Added 1 min ago
JI
IT Service Lead
Jori International Ltd.
AB · Calgary, Alberta
- Full-time
As a productive member of our team, you will be rewarded with a salary of $70,000.00 to $80,000.00, as well as a range of attractive benefits, including:
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Service Advisor
BCAA
North Vancouver, BC
- Full-time
Work together with team members to provide exceptional customer service and meet sales goals
Added 1 min ago
AB
Shuttler - Part time
Avis Budget Group
AB
- Part-time
…people, like you, to join our growing enterprise. Become a member of our Avis Budget Group team where you’ll be an appreciated and valued…
Added 1 min ago
JI
Cashier
J.D. Irving, Limited
Clarenville, NL
- Part-time
…our computerized system. We’re looking for an enthusiastic team member who enjoys variety and flexibility. This role offers approximately 24 hours per week with a mix of morning, evening,…
Added 1 min ago
MG
Equiptment Manager
Mississaugua Golf & Country Club
ON · Mississauga, ON
- Full-time
…communication with direct reports, other members of the leadership team, as well as training of all staff members on the proper care and use of…
Added 1 min ago
HP
373-26 RPN, Inpatient Surgical Unit, Regular Part-Time, Stratford
Huron Perth Healthcare Alliance
Stratford, ON
- Part-time
The Registered Practical Nurse (RPN) is a valued member of the interdisciplinary team within the department and organization. They are responsible for the coordination and delivery of…
Added 1 min ago
A
Registered Practical Nurse Regular Part Time [IRO RPN D2 0.40 D.DAY] AgeCare Royal Oak
AgeCare
Kingsville, ON · AgeCare Royal Oak
- Part-time
Apply today to become a valued member of our team!
Added 1 min ago
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Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
…throughout South-East Asia. We are a dynamic and forward-thinking team that thrives on innovation and collaboration. Every member of our team contributes to a supportive environment where…
Added 1 min ago
M
Manulife Bank, Contact Centre Supervisor
Manulife
Montreal, QC
- Full-time
…encouraging a high-performing, engaged, and customer-centric team. This role involves providing direction, coaching, mentoring, and development opportunities to each team…
Added 1 min ago
Licensed Practical Nurse
HealthCareersInSask.ca
Lafleche, SK
Job Description: Promotes health and healing and provides education as a member of the health care team to achieve optimum care for clients/patients/residents in all phases of health care.
Added 1 min ago
IF
Technicien(ne) juridique, Service de recherche du Service juridique Indemnisation
Intact FC
Montreal, QC · Quebec, QC
- Full-time
…rewards at a workplace where you can shape the future, win as a team and grow with…
Added 16 mins ago
PT
Electrician
Paladin Technologies
Fort St. John, BC
- Full-time
Ability to function as an effective team member.
Added 16 mins ago
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Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
The Office Coordinator serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, contractors, and business partners while providing…

Canada Life

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Applicants should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. French and English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Teamwork
Bilingual Communication

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Pension Administration
Benefits Administration
Registered Plans
RRIF
TFSA
Regulatory Compliance
Contribution Processing
Member Applications
Interfund Transfers
Cash Withdrawals
Asset Transfers
Member Disclosures
Account Monitoring
Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
French-English Bilingualism

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