Jobs in Canada

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Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Reporting to the Inside Sales Manager, the Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual…
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Estate Insurance Associate
BMO
Toronto, ON · Vaughan, ON · VMC
- Full-time
Ensures client needs are met or exceeded by discussing services offered in detail, with a strong sense of appropriate product and service.
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Director, Capital Markets - Capital Allocation & Management
BMO
Toronto, ON · FCP
- Full-time
The Capital Allocation & Management (CAM) function leads the development of strategy, policy, and implementation to optimize financial resources, accelerate capital and balance sheet…
Added just now
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Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
Key Responsibility includes leading and overseeing water resources projects (primarily in urban settings) as a project manager, project coordinator and/or technical lead role. Typical…
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AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
It is the aim of management to utilize the GCM to gain synergy between all operating systems, finance and business development groups within Maersk. In addition to gathering resources and…
Added 15 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
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Sales Director
Gordian
Canada
- Full-time
Leverage market knowledge and client feedback to influence Gordian’s product development roadmap, creating opportunities for market expansion.
Added 15 mins ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
…the company's capital and minimize business risk related to client transactions while ensuring compliance with credit policy, transaction settlement rules and the situation that will…
Added 15 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
and Client Access Management (CIAM) team at National Bank means leading the evolution
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NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 15 mins ago
NB
Manager, Financing Solutions - Private Banking 1859
National Bank of Canada
Quebec, QC
- Full-time
A career as a Manager, Financing Solutions in the commercial Banking and private Banking 1859 team at National Bank means working closely with Senior private Bankers and several internal…
Added 15 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Bathurst, NB
- Full-time
client base by delivering a distinctive advisory experience
Added 15 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Quebec, QC
- Temporary
generated through your business development efforts.
Added 15 mins ago
FC
Gestionnaire de projet – IT/OT Infrastructure /Project Manager – IT/OT Infrastructure
FoxBravo Consulting Inc.
Saguenay, QC
- Full-time
FoxBravo is looking for a Project Manager to take the lead on IT/OT infrastructure projects in an industrial environment in Québec’s Saguenay region. Working on site, you will bring…
Added 15 mins ago
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Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 15 mins ago
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Manager Microsoft Platforms
Personnel Search Ltd.
Saint John, NB
- $100,000 to $140,000 CAD / year
- Full-time
As the Manager of Microsoft Platforms, you will not be managing day-to-day tickets. Instead, you will define and execute the multi-year strategic vision and modernization roadmap for our…
Added 15 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
Participate in determining client financing needs in collaboration with the Commercial Account Manager
Added 15 mins ago
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Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
At Swerve, we're looking for a PR Account Manager who can bring strong PR experience, strategic thinking, and confidence to our client accounts. Someone who understands the details of…
Added 15 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
Required skills: Client-focused, Critical Thinking, Decision Making, Diversity & Inclusion, Emotional Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development,…
Added 15 mins ago
LS
DIRECTOR OF SALES, RETAIL - CPG / Consumer Packaged Goods Food Company
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…(Consumer Packaged Goods) at the Senior National/Key Account Manager or Director level will be considered/contacted. Those with solid tenure and proven success at a National Account Manager…
Added 15 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
You will be based in Toronto and working in partnership with the Regional Sales Manager and a Sales Coordinator. Some travel may be required during certain instances (National Sales…
Added 15 mins ago
CR
VP Controller
Clarity Recruitment
Newmarket, ON
- $190,000 to $200,000 CAD / year
- Full-time
Industry: Real Estate Development & Residential Construction
Added 15 mins ago
SC
National Sales Coordinator
Spicers Canada
Vaughan, ON
- Full-time
We are currently looking for a full-time National Sales Coordinator located in Vaughan, Ontario, reporting to the National Packaging Manager, Retail Redistribution.
Added 15 mins ago
HM
Key Account Manager
Highlight Motor Group
Vaughan, ON
- Full-time
We are seeking a customer-focused and results-driven Key Account Manager / Inside Sales professional to manage and grow a portfolio of strategic customer accounts.
Added 15 mins ago
NB
Account Manager, Business Flex
National Bank of Canada
Châteauguay, QC
- Full-time
A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the…

Canada Life

Customer Processing Representative (Bilingual)

London, ON, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, and demonstrate accuracy, organization, professional communication, prioritization, and problem-solving skills. French-English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Time Management
Prioritization
Problem-Solving
Written Communication
Verbal Communication
Attention to Detail
Teamwork
Pension Administration
Registered Plan Knowledge
French-English Bilingualism

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Group Pension Administration System
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
RRIF
TFSA
Pension Administration
Benefits Administration
French-English Bilingualism

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