Jobs in Canada

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Added 3 mins ago
Line Runner
Hilton Food Group Plc
Brantford, ON
The Line Operator is responsible for safely operating, monitoring, and supporting production-line equipment to manufacture products according to production schedules, specifications,…
Added 3 mins ago
CE
Senior Geoscience Technologist
Cenovus Energy
Calgary, AB
- Full-time
We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives, including:
Added 3 mins ago
CT
Shift Manager
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift inbound operations at one of our most advanced…
Added 3 mins ago
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Estate Insurance Associate
BMO
Toronto, ON · Vaughan, ON · VMC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 3 mins ago
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Director, Capital Markets - Capital Allocation & Management
BMO
Toronto, ON · FCP
- Full-time
The Capital Allocation & Management (CAM) function leads the development of strategy, policy, and implementation to optimize financial resources, accelerate capital and balance sheet…
Added 3 mins ago
MG
Equiptment Manager
Mississaugua Golf & Country Club
ON · Mississauga, ON
- Full-time
The Mississaugua Golf and Country Club is seeking a Equipment Manager to oversee the maintenance, servicing, repair, and upkeep of all golf-related machinery and equipment. This role is…
Added 3 mins ago
OG
Residential Leasing Manager
Onni Group of Companies
Vancouver, BC
- Full-time
Are you a dynamic, goal-oriented professional with a passion for real estate and leasing? We’re looking for an experienced Residential Leasing Manager to drive success in marketing, leasing…
Added 3 mins ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers…
Added 3 mins ago
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Back-end Developer – Proactive Hiring
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Support QA and end user testing, analyze defects reported and apply design and code fixes to resolve the issues.
Added 18 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 18 mins ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
Support and advise our partners and clients on all credit and risk issues
Added 18 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
learning, help you master your profession and develop new fields of expertise.
Added 18 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 18 mins ago
NB
Manager, Financing Solutions - Private Banking 1859
National Bank of Canada
Quebec, QC
- Full-time
At private Banking 1859, you are part of a large team of colleagues who support commercial clients. You report to the Senior Manager. Our team stands out for its collaboration, diversified…
Added 18 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Quebec, QC
- Temporary
situations and work closely with specialized partners to deliver solutions that
Added 18 mins ago
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Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 18 mins ago
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Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Experience developing and maintaining reports, database queries, data validation processes, and audit controls to support accurate and reliable reporting.
Added 18 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Manager Administrative Support in the Commercial and Private Banking 1859 – Real Estate Financing sector of the National Bank means contributing to our transformation towards…
Added 18 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
You will be based in Toronto and working in partnership with the Regional Sales Manager and a Sales Coordinator. Some travel may be required during certain instances (National Sales…
Added 18 mins ago
NB
Executive Assistant
National Bank of Canada
Montreal, QC
- Full-time
Have experience in administrative support or as an executive assistant supporting a manager or executive.
Added 18 mins ago
NB
Senior Data Solutions Architect
National Bank of Canada
Montreal, QC
- Full-time
Within Wealth Management, you will be part of a large team of 30 colleagues and will report to the Senior Manager, Solution and Data Architecture. We aim to provide you with maximum…
Added 18 mins ago
NB
Account Manager, Business Flex
National Bank of Canada
Châteauguay, QC
- Full-time
A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the…
Added 18 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through hands-on experience, allow you to strengthen your expertise and…
Added 18 mins ago
NB
Manager, Financing Solutions - Private Banking 1859
National Bank of Canada
Montreal, QC
- Full-time
At private Banking 1859, you are part of a large team of colleagues who support commercial clients. You report to the Senior Manager. Our team stands out for its collaboration, diversified…
Added 18 mins ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…

Canada Life

Customer Processing Representative (Bilingual)

London, ON, Canada

The base salary for this position is between $43,300 - $58,600 annually. · Full-time

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications And Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, applications, transfers, withdrawals, and member disclosures for group retirement plans, while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, and demonstrate accuracy, organization, professional communication, prioritization, and problem-solving skills. French-English bilingualism is required; experience with pension administration systems and registered plans is preferred or an asset, and willingness to complete CEBS Fundamental Courses is expected.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Time Management
Prioritization
Problem-Solving
Written Communication
Verbal Communication
Attention to Detail
Teamwork
Pension Administration
Registered Plan Knowledge
French-English Bilingualism

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Retirement Services
GPAS
Group Pension Administration System
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Regulatory Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
CEBS Fundamental Courses
RRIF
TFSA
Pension Administration
Benefits Administration
French-English Bilingualism

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