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Added 12 mins ago
P
Controller and Office Manager
Phantom
Kitchener, ON
- Full-time
Job Description: Controller and Office Manager
Added 42 mins ago
PC
Project Technologist/Senior Project TechnologistHazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Pinchin is seeking a Project Technologist/Senior Project Technologist to join our HAZ/IEQ team in Barrie. The role reports to the Operations Manager.
Added 1 hour ago
CO
Registered Practical Nurse(s) - Weekends
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 1 hour ago
CO
Registered Practical Nurse(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 1 hour ago
AA
Manager, Canadian Tax
ASSA ABLOY Opening Solutions Americas
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced and strategic Canadian Tax Manager to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will report…
Added 1 hour ago
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Senior Civil Engineer- Water
Stantec
Burnaby, BC
- Full-time
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care…
Added 1 hour ago
S
Senior Electrical Engineer- Water
Stantec
Calgary, AB
- Full-time
Act as technical lead and/or project manager on electrical projects.
Added 2 hours ago
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Assistant Store Manager - Smart Centers Cambridge
RCL - Reitmans Canada Ltd/Ltée
Cambridge, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 2 hours ago
CG
Janitorial Manager
Compass Group Canada
Prince George, BC
- Full-time
The Janitorial Manager is responsible for leading and overseeing daily Janitorial, and environmental services operations at Mt. Milligan Site. This salaried management position ensures…
Added 2 hours ago
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Engineering Change Control (ECC) Specialist
Alithya
Pickering, ON
- Full-time
Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive…
Added 2 hours ago
Manager, Canadian Tax
ASSA ABLOY
Toronto, ON
We are seeking an experienced and strategic Canadian Tax Manager to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will report…
Added 2 hours ago
PI
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin in Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Pinchin is seeking a Project Technologist/Senior Project Technologist to join our HAZ/IEQ team in Barrie. The role reports to the Operations Manager.
Added 2 hours ago
KD
Casual Direct Support Professional - Hamilton (Freelton)
Karis Disability Services
Hamilton, ON
- Part-time
Tuition reimbursement, career development and training opportunities
Added 3 hours ago
PC
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Pinchin is seeking a Project Technologist/Senior Project Technologist to join our HAZ/IEQ team in Barrie. The role reports to the Operations Manager.
Added 3 hours ago
CH
Overnight Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
Assist with the development of a plan that addresses the expressed needs and goals of the client, in conjunction with them and the Case Manager.
Added 3 hours ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time
Reporting to the General Manager, the Property Coordinator provides administrative, operational, agreement, reporting, and reception support for Sherwood Park Mall and Royop’s property…
Added 3 hours ago
S
Transmission Line Engineering Team Lead
Stantec
Markham, ON
- Full-time
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care…
Added 3 hours ago
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Investment Team Intern, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…Squad student-led activities, BMO Academy learning platform and access to various Employee Resource Groups to further develop your network within…
Added 3 hours ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
…student-led activities, BMO Academy corporate learning platform, and access to various Employee Resource Groups to further develop your network within…
Added 3 hours ago
KD
Part-Time Direct Support Professional
Karis Disability Services
Regina, SK
- Part-time
Tuition reimbursement, career development and training opportunities
Added 3 hours ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 4 hours ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 4 hours ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 4 hours ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 4 hours ago
KD
Temporary Program Administrative Clerk (12 months)
Karis Disability Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
Tuition reimbursement, career development and training opportunities

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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