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Added 12 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value.…
Added 12 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 12 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 12 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 12 mins ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Build and maintain a framework for measuring ROI on brand spend, connecting brand investment to downstream awareness, consideration, and business outcomes.
Added 12 mins ago
TT
Senior Category Management Specialist
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
…and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in supplier selection, driving value for the organization while collaborating…
Added 12 mins ago
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Organizer Growth Specialist
EventGo
Toronto, ON · Greater Toronto Area, Canada
- Full-time
3+ years in business development, partnerships, account management or sales, ideally on a two-sided marketplace, SaaS or events platform.
Added 12 mins ago
TL
Ontology/Context Specialist
Tek Leaders Inc
Toronto, ON
- Contract
Primary Skill : Graphs API, Context Engineering, Business Modelling
Added 12 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value.…
Added 12 mins ago
SC
Category Growth Specialist, Protein
Sysco Canada Inc.
Calgary, AB
- Full-time
The Category Growth Specialist, Protein drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 12 mins ago
E4
Business Development & Partnerships Lead
Empowered 4x
Brampton, ON
- Full-time
Position: Business Development & Partnerships Lead
Added 12 mins ago
SC
Category Growth Specialist, Protein
Sysco Canada Inc.
Calgary, AB
- Full-time
The Category Growth Specialist, Protein drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 27 mins ago
SG
Business Development Manager - Solar
SOLV4EX Group
Richmond Hill, ON
- Full-time
The Business Development Manager – Solar is responsible for developing and growing Canadian Energy’s solar and energy storage business within an assigned Canadian region, with a focus on…
Added 27 mins ago
BE
Director, Project Management
Blackstone Energy
Toronto, ON
- Full-time
…efficiency, electrification and carbon-reduction projects from development and detailed feasibility through construction, commissioning, training and close-out, with accountability for…
Added 27 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 27 mins ago
Director, Pipeline, Pacific Link
Trans Mountain
Calgary, AB
…end-to-end leadership and single-point accountability for the development and delivery of Pacific Link pipeline, including the intermediate mainline block valve stations, through…
Added 27 mins ago
Senior Contracts Specialist
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Senior Contracts Specialist. In this position, you will play a key role in planning, implementing, and administrating contract awards. This…
Added 27 mins ago
Director, Facilities, Pacific Link
Trans Mountain
Calgary, AB
…end-to-end leadership and single-point accountability for the development and delivery of Pacific Link facilities, including the receipt terminal at Bruderheim, AB and the delivery terminal…
Added 27 mins ago
R
Insurance Advisor Life, Health & Wealth
RBC
Kelowna, BC · Penticton, BC · Vancouver, BC · Vernon, BC · West Kelowna, BC
- Full-time
Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed
Added 27 mins ago
R
Insurance Advisor Life, Health & Wealth
RBC
Winnipeg, MB
- Full-time
Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed
Added 27 mins ago
R
Part Time Client Advisor
RBC
Duncan, BC
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 27 mins ago
R
Insurance Advisor Life, Health & Wealth
RBC
AB
- Full-time
Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed
Added 27 mins ago
GI
Job Development Specialist (Warehouse Academy)
Goodwill Industries of Alberta
AB · Edmonton, AB
- Full-time
The Job Development Specialist will be responsible for actively developing new employment opportunities for program participants seeking employment. The Job Development Specialist…
Added 42 mins ago
NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
…administrative investment activities, while participating in business development activities with…
Added 42 mins ago
HI
Information Security Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Respond to emergencies in line with business continuity plans to ensure prompt cybersecurity incident response and disaster recovery, including in simulated tests.

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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