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Added 9 mins ago
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Project Environmental Manager
FlatironDragados
Campbell River, BC
- Full-time
Are you passionate about environmental stewardship ? As the Project Environmental Manager, you will develop, implement and monitor project site environmental conditions to comply with…
Added 9 mins ago
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Respiratory Therapist - Neonatal Intensive Care Unit - Regular Part-Time 2026-18019 (2026-18019)
Sunnybrook
Toronto, ON
- Part-time
Reporting to the Patient Care Manager, the RRT works at all times within an interprofessional model of care. S/he is responsible (within a family-centred and interprofessional model) for…
Added 9 mins ago
SH
Registered Nurse - Clinical Resource Team
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…collaboratively as a valued member of the interdisciplinary health care team, providing safe, high-quality patient care guided by the CNO's Scope of Practice, Practice…
Added 9 mins ago
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Account Manager (Electrical)
GRAYBAR CANADA
Fredericton, NB
- Full-time
The Account Manager is responsible for aggressively developing the business of Graybar by prospecting new customers and creating mutually beneficial business opportunities. This role also…
Added 9 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new…
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Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…
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195-26-5 Child Youth Case Manager
Six Nations
Ohsweken, ON
- Full-time
…Wednesday, November 18, 2026, for the Child and Youth Health Case Manager with Child and Youth Health, Wellbeing. The Six Nations of the Grand River Application for Employment Form, Job…
Added 24 mins ago
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Canadian Volunteer - Knowledge & Learning Management
Alinea International
Ottawa, ON
- Volunteer
Project Name: United for Care-sensitive Approaches to Rights and Empowerment (UCARE)
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TC
Restaurant Leadership | Management
The Canadian Brewhouse
London, ON
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
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Respiratory Therapist - Adult Respiratory Therapy - Tory Trauma Program - Regular Part-Time 2026-17924 (2026-17924)
Sunnybrook
Toronto, ON
- Part-time
Reporting to the Manager of Respiratory Therapy, the Registered Respiratory Therapist works at all times within an interprofessional model of care. Respiratory Therapists provide…
Added 24 mins ago
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Respiratory Therapist - Adult Respiratory Therapy - Tory Trauma Program - Regular Full-Time 2026-18257 (2026-18257)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Manager of Respiratory Therapy, the Registered Respiratory Therapist works at all times within an interprofessional model of care. Respiratory Therapists provide…
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Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a…
Added 24 mins ago
BH
Registered Practical Nurse – Inpatient Mental Health #573-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, Inpatient Mental Health, the Registered Practical Nurse (RPN) works collaboratively in an inter-disciplinary team to provide patient care within professional scope…
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Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
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BH
Registered Technologist (MRT) – Medical Imaging #576-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager of Medical Imaging, the Medical Radiation Technologist’s (MRT) key responsibilities include: performing radiographic and CT examinations; monitoring/adjusting…
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BH
Registered Nurse – Medical/Surgical #574-26
Brightshores Health System
Wiarton, ON
- Part-time
Reporting to the site Manager, the Registered Nurse is responsible for the promotion of health and the assessment of, the provision of care of, and the treatment of health conditions by…
Added 24 mins ago
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Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA
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Assistant Store Manager Winners HomeSense Collingwood Centre
TJX Canada – Winners, Marshalls, HomeSense
Collingwood, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 24 mins ago
TC
Manager Of Real Estate - Regional Director
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
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Production Supervisor
Factor_
Mississauga, ON
- Full-time
…Distribution Center. You will report to the Plating and Staging Manager and will be responsible for overseeing our Plating and Staging processes and scheduling as well as ensuring product…
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SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 24 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 24 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…modernized healthcare environment featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 24 mins ago
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Mutual Funds, Senior Trader
Aviso
Montreal, QC
- $75,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Mutual Funds, the Mutual Funds, Senior Trader is responsible for insuring support and problem resolutions with all activities with Mutual Funds and plays a…
Added 24 mins ago
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Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
Montreal, QC
- Full-time

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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