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Added 10 mins ago
TF
Validation Engineering Specialist II
Thermo Fisher Scientific
Whitby, ON
- Full-time
…capabilities, and houses a fully integrated pharmaceutical development services (PDS)…
Added 10 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
K
Administrative Support Specialist
Kelly
Fort Saskatchewan, AB
- Contract
Kelly Services is seeking a diligent and detail-oriented Administrative Support Specialist to support our prestigious client, Dow Chemical Canada, in Fort Saskatchewan.
Added 40 mins ago
TM
Entity Compliance Specialist / Spécialiste de la conformité des entités
The Maples Group (Financial Services)
Montreal, QC
- Full-time
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side…
Added 40 mins ago
R
Banking Advisor Intern
RBC
Oakville, ON
- Full-time
This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking,…
Added 40 mins ago
BI
Property Insurance Specialist III
Brio Insurance
Winnipeg, MB
- Full-time
Recommends and implements a client’s insurance coverage, premiums and collects payment; promotes Brio Insurance products and services.
Added 55 mins ago
MT
Events Specialist
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 55 mins ago
K
SEM Specialist
Klick
Toronto, ON
- Full-time
The SEM Specialist plays a key role in executing and optimizing paid search programs for pharmaceutical and healthcare clients. This role is responsible for managing campaign performance,…
Added 1 hour ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 hour ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 hour ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario…
Added 1 hour ago
E4
Business Development & Partnerships Lead
Empowered 4x
Brampton, ON
- Full-time
Work closely with the Client Relationship Specialist to ensure new clients are properly transitioned, onboarded, and supported
Added 1 hour ago
K
SEM Specialist
Klick
Toronto, ON
- Full-time
The SEM Specialist plays a key role in executing and optimizing paid search programs for pharmaceutical and healthcare clients. This role is responsible for managing campaign performance,…
Added 1 hour ago
BE
Director, Project Management
Blackstone Energy
Toronto, ON
- Full-time
Blackstone Energy Services is a Toronto-based, integrated energy transition company that helps public institutions and private sector organizations manage their energy costs, consumption…
Added 1 hour ago
Client Service Specialist Commercial Banking (12 month contract)
Scotiabank
Brossard, QC
The Client Service Specialist (CSS) provides Relationship Managers with support needed to seamlessly service and support new and existing clients with their end-to-end banking service…
Added 1 hour ago
R
Part Time Client Advisor
RBC
Duncan, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
Required skills: Client Education, Client Engagement, Client-focused, Communication, Driving Results, Emotional Intelligence, Finance, Information Analysis, Insurance, Investments, Learning…
Added 1 hour ago
BS
Bilingual Mortgage Verification Specialist
Bilingual Source
Toronto, ON
- $60,000 to $62,000 CAD / year
- Full-time
Our client, an established organization in the financial services sector, is seeking a Bilingual Mortgage Verification Specialist to support its lending operations. You'll review financial…
Added 1 hour ago
NB
Banking Advisor Mutual Fund Representative
National Bank of Canada
Longueuil, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
AB
Accounting Technician
AC Belliveau Veinotte Inc. Chartered Professional Accountants
Bridgewater, NS
- Full-time
…accounting firm providing accounting, consulting, and tax advisory services to owner-managed businesses. The firm offers taxation, business valuation, and HST specialist services in…
Added 1 hour ago
P
Outside Sales Specialist
ProxyLink
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Are you an experienced sales professional with a background in finance and leasing? ProxyLink is working with a client in the finance and leasing industry who is looking to hire a…
Added 1 hour ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Blackstone Energy Services is a Toronto-based, integrated energy transition company that helps public institutions and private sector organizations manage their energy costs, consumption…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Carlyle, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
RB
Part Time Client Advisor
Royal Bank of Canada
Cowichan 1, BC · DUNCAN, British Columbia
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Winnipeg, MB
- Full-time
…and advice to your existing network of referrals and new RBC client acquisitions. Your drive to understand the full suite of RBC Insurance Life, Whole Life, Living Benefits, & Wealth…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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