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Added 12 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 12 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 12 mins ago
E3
Manager of EPR & Sustainability
Environmental 360 Solutions
Aurora, ON
- $100,000 to $125,000 CAD / year
- Full-time
The role and organization are strategic, fast paced, complex, requiring a candidate that can adapt quickly and work with a broad array of E360S divisions and teams and independent service…
Added 12 mins ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a detail-oriented and proactive Purchaser/Buyer to join our team, reporting directly to the Technical Services & Technical Development Manager. This role is essential in…
Added 12 mins ago
Corporate Sales Manager
Northland Properties
Richmond, BC
…hotels, blending outstanding hotel management with the art and professionalism of hospitality. Are you seeking a successful company to grow with? Do you have what it takes to grow with us?…
Added 26 mins ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…
Added 26 mins ago
SN
196-26-6 - Special Projects Officer
Six Nations
Ohsweken, ON
- Part-time
JOB SUMMARY: Reports to and works under the direction and supervision of the Senior Manager of Environment (Nation Building Sector)
Added 26 mins ago
SN
195-26-5 Child Youth Case Manager
Six Nations
Ohsweken, ON
- Full-time
Applications will be received by Six Nations of the Grand River and Grand River Employment & Training (GREAT) up until 4:00 p.m. EST, Wednesday, November 18, 2026, for the Child and Youth…
Added 41 mins ago
VP
System Integration Project Manager
Vista Projects
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 41 mins ago
CN
Marketing Manager
CULT NATION
Canada
- Full-time
Cult Nation is a record label and artist management company. We help artists protect what makes them singular and build a world around it, from the first demo to the night a crowd sings it…
Added 41 mins ago
CN
Digital Marketing & Content Coordinator
CULT NATION
Canada
- Full-time
Cult Nation is a record label and artist management company. We help artists protect what makes them singular and build a world around it, from the first demo to the night a crowd sings it…
Added 41 mins ago
G
Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
Reporting to the Director, Corporate Communications & Enterprise Change Management, the Manager, Corporate Communications leads GreenShield's internal communications function and plays a…
Added 41 mins ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
We are seeking an experienced, results-driven Business Development Manager to drive Flextile's sales growth, market expansion, and strategic business development initiatives across Canada…
Added 42 mins ago
R
Manager, Product Control
RBC
Toronto, ON
- Full-time
As a Manager Product Control, you will be responsible to provide quality analytical support to the Capital Markets’ Treasury Services Product Control area by performing daily and monthly…
Added 42 mins ago
R
Branch Manager - Alpine Park
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 42 mins ago
R
Group Advantage Relationship Manager Intern
RBC
Vancouver, BC
- Full-time
Excellent career development and access to a variety of job opportunities across business and geographies
Added 42 mins ago
R
Branch Manager - Belmont
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 42 mins ago
Operational Resilience Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Operational Resilience Manager, reporting to the Director, Operational Resilience, executes the enterprise Operational Resilience strategy for the Canada Life organization. As a…
Added 57 mins ago
I
District Manager CAN
Indochino
Vancouver, BC
- Full-time
The District Manager is leads showrooms across multiple provinces and time zones. Showroom Managers report directly to the District Manager. Additional showrooms or markets may be assigned…
Added 1 hour ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is bringing its entire revenue organization…
Added 1 hour ago
TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- Full-time
TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and…
Added 1 hour ago
CN
Day-to-Day Manager (Charlotte Cardin)
CULT NATION
Montreal, QC
- Full-time
Cult Nation is a record label and artist management company. We help artists protect what makes them singular and build a world around it, from the first demo to the night a crowd sings it…
Added 1 hour ago
AD
Assistant Manager, Fine Dining - Auberge du Pommier
Auberge du Pommier
Toronto, ON
- Full-time
Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager. You’re involved in many aspects the restaurant…
Added 1 hour ago
B&
Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
Participate in the development of purchasing policies and procedures.
Added 1 hour ago
AM
Account Manager - Quebec City
Applied Medical
Quebec, QC
- Full-time
Ability to travel to various locations, including client sites, company offices, industry events, and other business-related engagements, as required in the course of employment

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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