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Added 6 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
Tingue services customers in the hospitality, healthcare, and commercial linen industry. We serve customers by solution selling all products with personal service and follow up, meeting or…
Added 6 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Fredericton, NB
- Full-time
…operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies,…
Added 6 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
Experience in a Customer Success, Account Management or client services organization.
Added 7 mins ago
SN
195-26-5 Child Youth Case Manager
Six Nations
Ohsweken, ON
- Full-time
JOB SUMMARY: The Case Manager reports to and works under the direction and supervision of the Child & Health Program Supervisor. This position manages cases and coordinates services for…
Added 21 mins ago
CL
Direct Support Facilitator 2026-67
Community Living Hamilton
Hamilton, ON
- Full-time
An equivalent combination of Education, Experience and Ability acceptable to the Director and Manager may be considered.
Added 21 mins ago
Y
Associate Technical Account Manager
Yardi
Toronto, ON
- $69,600 to $73,100 CAD / year
- Full-time
…exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real…
Added 21 mins ago
BH
Registered Practical Nurse – Inpatient Mental Health #573-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, Inpatient Mental Health, the Registered Practical Nurse (RPN) works collaboratively in an inter-disciplinary team to provide patient care within professional scope…
Added 21 mins ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Job Title: Client Services Coordinator (on a Casual basis)
Added 21 mins ago
RD
Technical Project Manager - Software Solutions
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is an industry-leading, trusted financial institution and the top independent clearing broker and custodian in the Canadian market. Backed by decades of innovation and sustained…
Added 21 mins ago
A
Mutual Funds, Senior Trader
Aviso
Montreal, QC
- $75,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Mutual Funds, the Mutual Funds, Senior Trader is responsible for insuring support and problem resolutions with all activities with Mutual Funds and plays a…
Added 22 mins ago
FL
Senior Account Manager - Mississauga Office
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
We are adding a dynamic Senior Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales Operations team.
Added 22 mins ago
TE
Sr. Human Resources Business Partner
TK Elevator
Burnaby, BC
- Full-time
…cascaded business strategy. This professional will provide services to support human capital management, organization design, change management, talent management, recruiting, training &…
Added 22 mins ago
EA
Caregiver Manager, LPN
Earth Angels Home Care
Bridgewater, NS
- Full-time
Earth Angels Home Care is dedicated to providing high-quality, personalized home care services that enhance the well-being and satisfaction of our clients. We are seeking a compassionate,…
Added 22 mins ago
R
Manager, Product Control
RBC
Toronto, ON
- Full-time
As a Manager Product Control, you will be responsible to provide quality analytical support to the Capital Markets’ Treasury Services Product Control area by performing daily and monthly…
Added 22 mins ago
R
Branch Manager - Alpine Park
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 22 mins ago
R
Group Advantage Relationship Manager Intern
RBC
Vancouver, BC
- Full-time
Deep knowledge of Employee Benefits, Group RRSP Plans, Group Investment Accounts and group client agreements and documents for client set up
Added 22 mins ago
R
Branch Manager - Belmont
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 22 mins ago
AW
Mutual Funds, Senior Trader
Aviso Wealth
Montreal, QC
- $75,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Mutual Funds, the Mutual Funds, Senior Trader is responsible for insuring support and problem resolutions with all activities with Mutual Funds and plays a…
Added 22 mins ago
Senior Manager- Forensics- Assurance
EY
Toronto, ON
…candidate for a career opportunity in our Forensic and Integrity Services practice as a Manager or Senior…
Added 22 mins ago
Tax Manager - Private Tax - Calgary
EY
AB · Calgary, AB
As a manager, you will be responsible for recommending and implementing tax strategies that align with the client's objectives, corresponding with legal counsel and tax authorities on…
Added 22 mins ago
Manager- Forensics- Assurance
EY
Toronto, ON
…candidate for a career opportunity in our Forensic and Integrity Services practice as a Manager or Senior…
Added 22 mins ago
Logistics Coordinator - Bilingual (English/French Required)
DSV
Brampton, ON
Communicate any modifications to Account Manager to update clients
Added 22 mins ago
Logistics Coordinator - Bilingual (English/French Required)
DSV
Montreal, QC · Saint-Laurent, Queb
Communicate any modifications to Account Manager to update clients
Added 22 mins ago
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 37 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Aird & Berlis LLP is seeking to fill a new position for a Proposals Manager, to join the Marketing team in our Toronto office. Reporting directly to the Chief Growth Officer, this role…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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