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Added 2 mins ago
A
Plant Director
Agropur
Burnaby, BC
- Full-time
Promote a strong health and safety culture by ensuring compliance with safety procedures, addressing unsafe behaviors and hazards, and supporting site safety programs and initiatives.
Added 2 mins ago
YH
Activation Worker (Casual Part-Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
…With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity,…
Added 2 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our U.S. Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 17 mins ago
Grocery Utility Clerk (Cochrane)
Calgary Co-op
Cochrane, AB
…respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative…
Added 17 mins ago
Laboratory Assistant, Rack Management
ALS
North Vancouver, BC · CAN - BC - North Vancouver
Collaborate: Troubleshoot issues as needed and perform other related duties as assigned by the Lab Manager
Added 17 mins ago
Senior Talent Programs Advisor
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Senior Talent Programs Advisor. In this position, you will play a key role in leading the assessment, development, implementation,…
Added 17 mins ago
E
Scientist II
Evonik
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 17 mins ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Portfolio Management & Governance, the Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance…
Added 17 mins ago
Senior Manager, Economics Advisory (Ottawa)
EY
Ottawa, ON
…internal and external business development activities. The Senior Manager role requires a demonstrated ability to develop new client relationships with key clients under the guidance of the…
Added 17 mins ago
VC
Activity Aide, Adult Day Program - Full-time
VON Canada (Ontario)
Cobourg, ON
- $17.95 to $26.55 CAD / hour
- Full-time
The Activity Aide provides quality support and care for individuals attending the Adult Day Programs by implementing planned program of activities within the framework of continuous Quality…
Added 17 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Lynwood Park
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 17 mins ago
Environmental Health and Safety Specialist
Cargill
High River, AB
Support the plant manager in facilitating the community and governmental interaction and the external reputation.
Added 17 mins ago
E
Marketing Operations Manager
EventGo
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…pricing, hands-on service, and tools that help them build a real community instead of selling one-off…
Added 31 mins ago
RE
Family Treatment Worker - Moose Jaw, SK
Ranch Ehrlo Society
Moose Jaw, SK
- Part-time
…healthcare needs. You will also assist families in accessing community resources, support treatment plans, and adapt to evolving needs to maximize family strengths and achieve their…
Added 32 mins ago
CM
Program Coordinator
Coast Mental Health
North Vancouver, BC
- Full-time
Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and…
Added 32 mins ago
AW
Maintenance Manager
Atira Women's Resource Society
Vancouver, BC
- Full-time
…feminist, anti-violence principles, Atira provides housing, programs, and supports for people of all genders, with a continued focus on addressing gendered violence, misogyny, and systemic…
Added 32 mins ago
AU
Assistant, Dance Wardrobe and Costumes
Arts Umbrella
Vancouver, BC
- Part-time
…nearly 80% participating at no cost thanks to donor-supported programs, scholarships, and bursaries. Our impact extends far beyond our campuses through partnerships with 135 community…
Added 32 mins ago
PH
Clinical Nurse Educator, Perinatal Substance Use
Providence Healthcare
Vancouver, BC
- Other
…launched in Fall 2024, providing outreach aftercare in the community. The initiative is rolling out in steps, with additional treatment services to come soon, including a ~50 bed off-site…
Added 32 mins ago
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…Kinesiology. The position develops and delivers student engagement programs, leadership opportunities, cultural initiatives, and community-building activities that foster an inclusive and…
Added 32 mins ago
GD
DYNAMITE - Sales Team Leader FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 32 mins ago
GD
DYNAMITE - Assistant Manager - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 32 mins ago
GD
DYNAMITE - Team Leader FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 32 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 32 mins ago
EC
Profit Centre Manager
EMCO Corporation
Mississauga, ON
- Full-time
…minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in…
Added 46 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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