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Added 5 mins ago
L
Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
…continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance…
Added 5 mins ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
…site exits - against approved scope, schedule, and budget. Partner with Corporate Real Estate on regional input for portfolio planning, lease milestones, site strategy, space planning,…
Added 5 mins ago
SC
Retail General Manager
Staples Canada
Mississauga, ON
- Full-time
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
Added 20 mins ago
G
Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
Build strong, trusted relationships across the organization and effectively partner with leaders at all levels.
Added 20 mins ago
MI
Senior Associate Director, Fund Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 20 mins ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
…Communications Manager to lead fundraising growth, strengthen donor and partner relationships, and oversee communications that build support for our mission. Reporting to the Executive…
Added 20 mins ago
TC
District Manager (East Region)
Toronto Community Housing
Toronto, ON · Scarborough, ON
- Full-time
Managing escalations from various stakeholder’s groups related to cleaning and maintenance.
Added 20 mins ago
MP
IT Director, Application Development & Support
Michael Page
Markham, ON
- $140,000 to $180,000 CAD / year
- Full-time
Partner with business, product, architecture, infrastructure, security, and data teams to deliver technology roadmaps.
Added 20 mins ago
FL
Senior Account Manager - Mississauga Office
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
Our Senior Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are known…
Added 20 mins ago
E
Manager, DevOps Engineering
EllisDon
Mississauga, ON
- Full-time
Partner with Software Engineering, Infrastructure, Security, Architecture and Product to consistently deliver on the committed Business Goals across organizational boundaries.
Added 20 mins ago
SG
Service Leader
Schindler Group
Calgary, AB
- $95,000 to $110,000 CAD / year
- Full-time
Manage and complete compliance activities, including CPSIs, CATs, NCs, and DLFIs, for the responsible portfolio in partnership with the FQE Business Partner
Added 20 mins ago
Distribution Coordinator - Contract
Brewers Retail Inc
Bolton, ON
…beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship.Our success is driven by the people behind our business. Across our Retail…
Added 20 mins ago
E
Director, EX Innovation
Equinix
Toronto, ON
- Full-time
…AI-enabled experiences. As the primary strategic experience partner to DIO, the Director translates People experience needs into cross-product requirements and informs integrated technology…
Added 20 mins ago
Intermediate Project Manager
OLIVER - North America
Toronto, ON
…bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us…
Added 36 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Partner with practice and industry groups to develop pursuit strategies focused on client needs, growth priorities and cross-selling opportunities.
Added 36 mins ago
PT
Principal Technical Program Manager
PAR Technology
Remote, Canada
- $160,000 to $190,000 CAD / year
- Full-time
- Remote
In this role, you will partner with Engineering, Product, Architecture, and other business stakeholders to drive end-to-end program execution, manage interdependencies, and ensure the…
Added 36 mins ago
I
District Manager CAN
Indochino
Vancouver, BC
- Full-time
Partner with Showroom Managers to set and exceed individual showroom performance targets, with clear weekly business plans for each location.
Added 36 mins ago
M
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
MSD
Kirkland, QC
- Full-time
Added 36 mins ago
D
Social Media & Student Engagement Coordinator
Dexterra
Charlottetown, PE
- $19 to $21.5 CAD / hour
- Full-time
With over 1,600 employees in over 165 accounts, we’re proud to be known as the preferred food service partner for Canadian clients who value exceptional food quality and hospitality…
Added 50 mins ago
J
Digital Task and Project Support Lead
Jacobs
Toronto, ON
- $85,000 to $100,000 USD / year
- Full-time
The ideal candidate is a trusted partner who can work with digital project managers and delivery leads to translate business and operational challenges into actionable digital delivery…
Added 50 mins ago
TC
Senior Product Manager, Oncology
Takeda Canada Inc.
Toronto, ON
- Full-time
As well, they will partner with our cross-functional partners to develop the best digital tools to create the most dynamic and personalized experiences for our customers & patients.
Added 50 mins ago
OM
Gestionnaire de projets, Solutions médias
Omnicom Media
Montreal, QC
- Full-time
Do you enjoy managing projects from launch to delivery, leaving nothing to chance?
Added 50 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 50 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 50 mins ago
QF
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Cross-Functional Go-to-Market Leadership: Partner closely with internal Brand, Growth Marketing, Product, Legal, and Compliance leadership to align non-digital marketing initiatives with…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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