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Added 3 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and…
Added 3 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Jr, primary role is to provide Level 1 technical product support on our extensive building automation system, including enterprise software, building control…
Added 3 mins ago
YS
Information and Communications Technology (ICT) Supervisor
Yemen ShortList
Aden
- Contract
Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and…
Added 3 mins ago
M
Credit Risk Specialist
Mindlance
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Title: AIRB Regulatory Reporting & Assessment Specialist
Added 3 mins ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 3 mins ago
NC
Principal Consultant
NMG Consulting
Toronto, ON
- Full-time
Based in our Toronto office and reporting to the Global Partner within our North American Strategy team, the Principal Consultant will work across NMG’s Global Insights and Strategy…
Added 3 mins ago
BH
Natural Resource Specialist 2 (FTR)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 3 mins ago
BH
Natural Resource Specialist 2 (FTT)
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Performs some or all of the duties of the lower-level Natural Resource Specialist job.
Added 3 mins ago
Sponsorship Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Dartmouth, NS · Mississauga, ON
The Sobeys family is looking for a passionate and experienced marketing professional to join our team as a Sponsorship Specialist. In this role, you will help bring our grocery brands to…
Added 3 mins ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 17 mins ago
CC
Wealth Specialist
Conexus Credit Union
Macklin, SK
- Full-time
…have the flexibility to set up your practice with access to support that will allow you to focus on advice and planning for your clients and members. This includes access to support and…
Added 18 mins ago
SC
Service Ontario - Customer Support Specialist/Bilingual French
Staples Canada
Toronto, ON · Scarborough, ON
- Full-time
…familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 18 mins ago
RU
ServiceNow Architect
RSM US LLP
Toronto, ON
- Full-time
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Added 33 mins ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…
Added 33 mins ago
NF
Campus Recruiter / Early Talent Engagement Specialist
NES Fircroft
Quebec, QC
- Contract
Campus Recruiter / Early Talent Engagement Specialist (Bilingual French & English)
Added 33 mins ago
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Marketing Events Specialist - Brand Ambassador
YuJa
Toronto, ON · North York, ON
- $65,000 CAD / year
- Full-time
Manage vendor relationships, including event platforms, AV support, and venue contacts.
Added 33 mins ago
E
Payroll Specialist
Enkel
Vancouver, BC
- Full-time
…ensuring our clients receive best-in-class financial management…
Added 33 mins ago
SE
Health & Safety Specialist
Solstice Environmental Management
AB · Edmonton, AB
- Full-time
…commercial, oil and gas, and municipal development clients to support responsible land use and sustainable…
Added 33 mins ago
Senior Product Specialist - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Working under minimal supervision, the Senior Product Specialist leads the development, optimization of Wawanesa's insurance products and underwriting policies that support and promote…
Added 33 mins ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
…valve stations through engineering design and engineering field support to construction, procurement, construction, commissioning and…
Added 33 mins ago
Member Advice Specialist - Walnut Grove Branch
Coast Capital Savings
Langley (District), BC · Langley, Brit
Added 33 mins ago
E
QA Specialist
Entrust
Ottawa, ON · Canada - Ottawa
- Full-time
As a QA Specialist in our Ottawa office, you will help validate the quality, reliability, usability, and security of Entrust software solutions used by government, enterprise, and financial…
Added 48 mins ago
Student Behavior Support & Extra - Curricular Coordinator (Thrive Elementary School)
Thrive Elementary School
Edmonton, AB
…students, families, and staff. Thrive Elementary's student support team includes an Emotional Behavioural Specialist, Behaviourist, and Educational Assistants who work alongside staff…
Added 48 mins ago
KD
Recruitment Specialist- Part time
Karis Disability Services
Ottawa, ON
- Part-time
The Recruitment Specialist performs the recruitment function for the Districts in collaboration with the Talent Acquisition Manager in the District Office. They will work on department…
Added 48 mins ago
KD
Workplace Relations Specialist- Part- time
Karis Disability Services
Ottawa, ON
- Part-time
The Workplace Relations Specialist provides guidance and recommendations on matters of employee engagement, workplace relations, and healthy workplace practices within communities. The…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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