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Added 1 min ago
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AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value.…
Added 1 min ago
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Manager, Content Production & Operations
AbbVie
Montreal, QC
- Full-time
Partner with stakeholders to understand business objectives, identify underlying needs, challenge assumptions where appropriate, and translate requirements into effective content solutions…
Added 1 min ago
WS
IT Project Director (12 month temporary)
Workplace Safety and Insurance Board (WSIB)
Toronto, ON · Scarborough, Canada
- Full-time
…provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to…
Added 1 min ago
Account Manager, Higher Education
D2L
Canada
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.
Added 1 min ago
Head of Sales Training Delivery, SI Buildings
Siemens
Canada
SI Buildings is planning to establish a Global Buildings Academy which brings together capability development, customer enablement and business growth into one integrated global ecosystem.
Added 1 min ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Build and maintain a framework for measuring ROI on brand spend, connecting brand investment to downstream awareness, consideration, and business outcomes.
Added 1 min ago
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Advisor, Refinery Supply & Optimization
Cenovus Energy
Calgary, AB
- Full-time
…understanding, and communicating the performance of the Refining business, with a focus on operating plan performance, inventory management, and financial delivery. The role supports the…
Added 1 min ago
CT
Manager, AI Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
Partner with AI practitioners, product teams, and business stakeholders to embed AI governance requirements into delivery processes.
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Customer Service Representative
BMO
Deer Lake, NL
- Part-time
…deliver the desired customer experience and achieve overall business…
Added 1 min ago
CT
IT Operations Specialist
Clutch Technologies Inc.
Mississauga, ON
- $55,000 to $70,000 CAD / year
Partner with the IT Manager, internal teams, and vendors on projects that improve IT services and the employee experience.
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Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Key team member who will work on business and technology initiatives to identify, document, and analyze business and technical requirements, and provide solutions related to payments…
Added 1 min ago
Manager, Marketing Analytics
Stripe
Toronto, ON
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…
Added 1 min ago
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Gestionnaire, stratégie et planification financière (FP&A) / Manager FP&A Strategy
RTX
Longueuil, QC
- Full-time
…next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and…
Added 1 min ago
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Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
At the heart of our business is a global team of passionate, caring, highly accountable and entrepreneurial people who are empowered to make an impact. We bring our true selves, unique…
Added 1 min ago
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Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
…new services that drive SaskTel sales and client strategies, business direction and new revenue streams. Ensures alignment of Business Sales & Solutions to industry trends and best…
Added 1 min ago
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Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're…
Added 1 min ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're…
Added 2 mins ago
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Chief Information Officer
SaskTel
Regina, SK
- Full-time
…innovators, and problem-solvers who make technology work better for people, businesses, and communities across Saskatchewan. Bring your energy, share your ideas, and help us shape what's…
Added 2 mins ago
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Media Planning Manager
Klick
Toronto, ON
- Full-time
…agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired…
Added 2 mins ago
CO
Director, AI, Data & Analytics
City of North Vancouver
North Vancouver, BC
- $156,156 to $181,632 CAD / year
- Full-time
Partner with Information Technology Services to ensure technology investments support business transformation and organizational priorities.
Added 2 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value.…
Added 16 mins ago
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Manager Primary Health Care Northeast 3
HealthCareersInSask.ca
Shellbrook, SK
- Full-time
…strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong…
Added 16 mins ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
Added 16 mins ago
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Key Account Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
Expertise in customer service management and ability to partner effectively across functional teams.
Added 16 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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