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Added 8 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $75,000 to $246,000 CAD / year
- Full-time
Ensure lab environments are representative of production scenarios where needed
Added 8 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Coronach, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 8 mins ago
Market Intelligence Strategic Insights Analyst - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Added 8 mins ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
MINI Markham is looking for a motivated, energetic, and customer-focused Pre-Owned Automotive Sales Representative to join our high-performing sales team. As part of Lithia & Driveway…
Added 8 mins ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
Added 23 mins ago
TH
Critical Incident Mental Health Provider (Contract Position)
TELUS Health
Winnipeg, MB
- Part-time
Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group.
Added 23 mins ago
XI
Field Sales & Marketing Representative - $5000 Signing Bonus
Xplore Inc.
Canada
- Full-time
Added 23 mins ago
BS
Validation Engineer
Bartech Staffing
Windsor, ON
- $34 to $35.64 CAD / hour
- Contract
…personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your…
Added 23 mins ago
IR
Nurse Practitioner, RAAM
Interlake-Eastern Regional Health Authority
Clanwilliam, MB · West Interlake, MB
- Full-time
Preference will be given to candidates who have self-declared as Indigenous in accordance to Representative Workforce Policy (GA-6-P-330).
Added 23 mins ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
Immediately registerable as Associate Advising Representative (AAR) or Advising Representative (AR). Existing registrations transferable to a new firm are accepted. New registrations must…
Added 23 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Ensure lab environments are representative of production scenarios where needed
Added 23 mins ago
GA
Représentant(e) des ventes - Grenier Occasion - Sales Representative
Grenier Automobile
Terrebonne, QC
- Full-time
Grenier Occasion is looking for its next Sales Representative.
Added 23 mins ago
NC
Digital Campaign Manager – Audio Streaming
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
Stingray Radio supports the principles of Employment Equity and we are committed to ensuring our workforce is representative of the communities we serve. Women, Indigenous peoples, persons…
Added 23 mins ago
CO
Library Service Assistant 1/2 Circulation/Shipping Assistant MILL
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 23 mins ago
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Home Care Attendant
Southern Health-Santé Sud
Steinbach, MB
- Full-time
…from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be…
Added 23 mins ago
Sales Representative (Kamloops BC)
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About The Role – 40868 - Sales Representative (Western Canada)
Added 23 mins ago
Field Service Representative
EnerSys Delaware Inc.
Winnipeg, MB
The Field Service Representative plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports oftechnical problems with equipment, and…
Added 23 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 23 mins ago
Registered Nurse/Registered Psychiatric Nurse
Winnipeg Regional Health Authority
Altona, MB
Added 23 mins ago
Health Care Aide - Certified
Winnipeg Regional Health Authority
Altona, MB
Added 23 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Swift Current, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Herbert, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
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- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Swift Current, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
H
Unit Assistant
HealthCareersInSask.ca
Swift Current, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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