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Added 1 min ago
NB
Cybersecurity advisor - Data protection DLP
National Bank of Canada
Montreal, QC
- Full-time
A career as a Cybersecurity Advisor within the Data Protection team at National Bank means acting as a specialist in preventing the exfiltration of data at rest and in transit.
Added 17 mins ago
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Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
Technical Integration Specialist (One Year Contract)
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Medical Affairs Specialist
Teladoc Health
Toronto, ON · ON
- $60,000 to $70,000 CAD / year
- Full-time
Oversee overall management and day-to-day operations within physician database management platforms to maintain high data integrity for provincial licenses, credentials, scope of practice,…
Added 17 mins ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 17 mins ago
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Health & Safety Specialist
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…support the development of our organization’s short and mid-term business strategy, influence forward-thinking management decisions, and contribute to its overall…
Added 17 mins ago
Accounts Receivable Specialist
Alterra Mountain Company
West Kelowna, BC · Alpine Aerotech - West Kelowna
Reporting to the Director of Finance, the Accounts Receivable Specialist is responsible for supporting the day-to-day accounts receivable function and ensuring accurate, timely financial…
Added 32 mins ago
DL
Human Resources Generalist
DM Lyons Consulting
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…employees and build accountable, effective teams. Anticipate specialist skills needed for future business and product…
Added 32 mins ago
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Talent Acquisition Specialist
Punt
Vancouver, BC
- Full-time
We are hyper-scaling our platform operations, expanding into new strategic verticals, and building out high-impact business units. To support this rapid growth, we are looking for an…
Added 32 mins ago
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VP, Strategy and Performance Management, Capital Markets
BMO
Toronto, ON · FCP
- Full-time
Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
Added 46 mins ago
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Learning and Development Specialist
Inland Group of Companies
Truro, NS · ITH Truro
- Full-time
The Learning and Development Specialist is responsible for designing, coordinating, implementing, and continuously improving learning, development, and employee experience programs across…
Added 1 hour ago
VB
Engineer - Ground Control
Vale Base Metals
Sudbury, ON
- Full-time
…technologies. And at Vale Base Metals, we are transforming our business to provide a secure and responsible supply of these…
Added 1 hour ago
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Sales Support Specialist I
Kelly
Waterloo, ON
- $28 to $30 CAD / hour
- Contract
Join our Financial Services Support Team as a Sales Support Specialist I! You'll be the frontline support for partner organizations, delivering exceptional customer service while supporting…
Added 1 hour ago
Bilingual Customer Service Specialist
The Canada Life Assurance Company
Montreal, QC
…problem-solving and seek out technical challenges? The Customer Service Specialist role is suited to a technically minded, customer-first individual who thrives on building relationships…
Added 1 hour ago
Specialist, Digital Adoption & Enablement
Canfor
Vancouver, BC
As our Digital Adoption & Enablement Specialist, you’ll help employees across Canfor get more value from the digital tools and platforms they use every day. Working across corporate and…
Added 1 hour ago
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Environmental, Health, and Safety (EHS) Specialist
Carlisle
Crossfield, AB
- Full-time
…decisions, and actions every day. They are the foundation of our business and the reason for our continued…
Added 1 hour ago
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Account Analyst
Adecco
Calgary, AB
- $40 to $49 CAD / hour
- Full-time
Collaborate with Accounts Payable, Supply Chain, Master Data, Tax, Finance, suppliers, and business stakeholders to resolve issues and implement process improvements.
Added 1 hour ago
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Manager/Senior Manager, Fintech Solution (Bangkok Based, Relocation Provided)
Agoda
Montreal, QC
- Full-time
…members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into…
Added 1 hour ago
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Campaign Execution Specialist (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
We are looking for a Marketing Specialist / Campaign Manager who thrives on executing impactful marketing campaigns for business partners. In this role, you will spearhead high-volume,…
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Specialist/ Senior specialist, Marketing Campaign (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
We are looking for a Marketing Specialist / Campaign Manager who thrives on executing impactful marketing campaigns for business partners. In this role, you will spearhead high-volume,…
Added 1 hour ago
A
Digital Campaign Specialist (Bangkok Based, relocation provided)
Agoda
Montreal, QC
- Full-time
We are looking for a Marketing Specialist / Campaign Manager who thrives on executing impactful marketing campaigns for business partners. In this role, you will spearhead high-volume,…
Added 1 hour ago
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Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS005)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 1 hour ago
CC
Environmental, Health, and Safety (EHS) Specialist
Carlisle Construction Materials
Crossfield, AB
- Full-time
…decisions, and actions every day. They are the foundation of our business and the reason for our continued…
Added 1 hour ago
WN
Senior Accountant and Reporting Specialist
WCB Nova Scotia
Dartmouth, NS
- Full-time
Lead process improvement initiatives that enhance efficiency, data quality, control effectiveness, and financial reporting capabilities, up to and including recommendations on changes…
Added 1 hour ago
S
Utility Enterprise Solution Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…our Product Management team. The Utility Enterprise Solutions Specialist will play a key role in helping utilities improve their operational workflows and integrate Survalent solutions with…

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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