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Added 13 mins ago
DH
Accounts Payable Specialist
Daniels Health
Brampton, ON
- $61,789 to $68,759 CAD / year
- Full-time
In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in…
Added 13 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 13 mins ago
SH
Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
American College of Sports Medicine Exercise Specialist Certification
Added 13 mins ago
SH
Exercise Therapist - Cardiac Rehab (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
American College of Sports Medicine Exercise Specialist Certification
Added 13 mins ago
E
Quality Assurance Specialist
Entrust
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
As a QA Specialist in our Ottawa office, you will help validate the quality, reliability, usability, and security of Entrust software solutions used by government, enterprise, and financial…
Added 28 mins ago
A
Spécialiste en fiabilité / Reliability Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 42 mins ago
C
IT System Architecture Specialist-EN
CAE
Montreal, QC
- Full-time
As an IT System Architecture Specialist on our team, your mission is to be the technical leader in multidisciplinary teams including architecture, customer experience, cybersecurity,…
Added 43 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
…partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration…
Added 43 mins ago
DA
Junior IT Support Specialist
Destination Auto Group
Burnaby, BC
- $40,000 to $48,000 CAD / year
- Full-time
…2024-Destination Auto Group is looking for a Full-Time Junior IT Support Specialist to join our busy head office department! This is an entry level…
Added 57 mins ago
MP
Senior Security Analyst
Municipal Property Assessment Corporation
Pickering, ON
- Full-time
AWS Certified Security Specialty, AWS Solutions Architect Professional or Associate, Certified Kubernetes Security Specialist (CKS), GIAC Cloud Security Automation (GCSA), Certified Cloud…
Added 57 mins ago
A
Specialist, Country Study Start Up
AbbVie
Montreal, QC
- Full-time
The Specialist, Country Study Start Up proactively drives and executes all start-up and maintenance-related activities and deliverables for assigned studies and sites in their assigned…
Added 1 hour ago
WM
AP AR Specialist
Wyse Meter Solutions Inc.
Vaughan, ON
- $50,000 to $52,000 CAD / year
- Full-time
The Accounts Payable/Receivable Specialist is responsible for supporting the execution of Accounts Payable, Accounts Receivable and some Treasury functions as well as related accounting…
Added 1 hour ago
C
Senior Specialist Procurement - Travel & HR
CN
Quebec, QC
- Full-time
Drive day-to-day execution of Procure-to-Pay (P2P) processes, catalog enablement, and system workflows across CN's network
Added 1 hour ago
CL
Customer Processing Representative, temporary full-time
Canada Life
London, ON
- Full-time
…partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration…
Added 1 hour ago
MU
INTERMEDIATE CLERK STENOGRAPHER (BAND LEVEL 3)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…residents and medical students; using an electronic medical records system, booking medical appointments; greeting and directing patients; arranging specialist appointments for clinic…
Added 1 hour ago
KG
Municipal Engineering Graduate
KGS Group
Mississauga, ON
- Full-time
…as a multidisciplinary generalist or a recognized technical…
Added 1 hour ago
D
Recruitment Specialist
Delpath
Toronto, ON
- Contract
Added 1 hour ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $21 to $23 USD / hour
- Full-time
Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
Added 1 hour ago
UO
Research Program Coordinator
University of Calgary
Calgary, AB
- Full-time
Draft and edit manuscripts, reports, conference abstracts, presentations, and related dissemination materials for a range of audiences (e.g., academic, health system, community)
Added 1 hour ago
I
Accounting Specialist
Immediate
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
As a key member of a growing fintech startup, the Accounting Specialist will be responsible for the full accounts payable cycle and general ledger management. This role requires a hands-on…
Added 1 hour ago
UO
UService Service Advisor - People & Culture and Payroll
University of Calgary
Calgary, AB
- Full-time
Translate People & Culture processes, system navigation steps, documentation requirements, approval pathways, and procedural requirements into plain language for clients with diverse…
Added 1 hour ago
Group Collections and Commissions Specialist, Senior
Equitable
Waterloo, ON
…Group Benefits business. As a Group Collections & Commissions Specialist, Senior you will serve as a trusted subject matter expert, solving complex business challenges, driving process…
Added 1 hour ago
C
Senior Application Developer- Azure
CIBC
Toronto, ON
- Full-time
You can demonstrate experience. 2-3 years as an Application Developer/Support and Integration Specialist wearing multiple hats to help support internal clients. You must have good knowledge…
Added 1 hour ago
SI
Manager, Health & Safety
Saputo Inc.
Port Coquitlam, BC
- Full-time
Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist for an existing opportunity within our organization. The chosen candidate will be responsible for…
Added 1 hour ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry

Canada Life

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About The Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Support daily caseload administration, monitor accounts requiring follow-up, and collaborate with colleagues to provide accurate, client-focused service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, customer service, and prioritization skills. Experience with pension administration systems and knowledge of registered plans and related regulations are preferred or assets; willingness to complete CEBS Fundamental Courses is also expected.

Skills

Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Recordkeeping
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Pension Administration
Registered Plan Administration

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefits
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Data Integrity
Pension Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses

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