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Added 4 mins ago
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Senior HSEQ Advisor
Sedgman
Vancouver, BC
- Full-time
Sedgman is seeking an experienced Senior HSEQ Advisor to join our North American team, based in either Vancouver, Canada or Phoenix, USA.
Added 4 mins ago
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InfraSec Project Manager
Affinity
Burnaby, BC
- Contract
This role is ideal for a mature, technically adept leader with a strong background in infrastructure and security-focused project delivery. You will play a critical role in a ensuring that…
Added 4 mins ago
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Corporate Relations Advisor
Brunel
AB · Alberta, Canada
- $100 to $130 CAD / hour
- Contract
Brunel is currently seeking an experienced Corporate Relations Advisor to support Indigenous and stakeholder engagement activities for a major industrial organization in British Columbia.…
Added 1 hour ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 1 hour ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Product Taxation serves as a trusted advisor to senior leadership, influencing decision-making through deep technical expertise, sound judgment, and a strong understanding of…
Added 1 hour ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 2 hours ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support…
Added 4 hours ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security
Added 4 hours ago
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Conseiller.ère SSE - H&SE Advisor
Excelpro
Quebec, QC
- Full-time
We are seeking a passionate Senior Health, Safety and Environment (HSE) Advisor who is committed to risk prevention, continuous improvement, and fostering a strong and sustainable HSE…
Added 5 hours ago
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Senior Dynamics 365 F&O Functional Advisor Architect (36149)
Myticas Consulting
Ottawa, ON
- Full-time
We are recruiting a Senior Dynamics 365 Finance & Operations Functional Advisor / Architect to support the continued evolution of a complex enterprise D365 environment.
Added 5 hours ago
TH
Senior Advisor - People Insight & Analytics
Trillium Health Partners
Mississauga, ON
- $48.85 to $61.06 CAD / hour
- Full-time
…data definitions, quality controls, stewardship practices, and security frameworks that ensure accurate, trusted, and compliant workforce insights for operational and strategic…
Added 5 hours ago
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Head of Operations
ICCAIA - International Coordinating Council of Aerospace Industries Associations
Montreal, QC
- Full-time
The Head of Operations reports to the Head of the Organization and serves as a strategic advisor and operational leader, ensuring the effective execution of ICCAIA's priorities. The role…
Added 5 hours ago
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Entreprise Architect - Cybersecurity
Highspring
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
In this senior individual-contributor role, you will serve as a trusted technical expert and strategic advisor to technology, business, and leadership teams. You will help align business…
Added 6 hours ago
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Lead, Performance, Accountability & Funding Allocation
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Mississauga, ON
- Full-time
A premium defined benefit pension plan, ensuring long-term financial security
Added 7 hours ago
Senior Policy Advisor
Government of Alberta
AB
As a Senior Policy Advisor, you will lead complex policy and research initiatives, analyze data and emerging trends, build strategic relationships with external partners, and support…
Added 9 hours ago
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Senior Commercial Account Executive
Zayo Group
Vancouver, BC · BC · BC - Vancouver - Clark Dr
- Full-time
The ideal candidate has a strong understanding of Zayo’s Fiber Infrastructure, Transport, IP, SD-WAN, Edge and Security services and demonstrated success developing and closing complex…
Added 9 hours ago
SL
Director of Sales (inside sales)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 9 hours ago
Senior HSEQ Advisor
CIMIC
Vancouver, BC
Sedgman is seeking an experienced Senior HSEQ Advisor to join our North American team, based in either Vancouver, Canada or Phoenix, USA.
Added 9 hours ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Contract Management Senior Specialist you will play a critical role in driving vendor relationships, optimizing third‑party performance, and enabling strong business outcomes through…
Added 10 hours ago
TH
Senior Advisor (Full Time) - People Insight & Analytics
Trillium Health Partners
ON · ON, Canada
- Full-time
…data definitions, quality controls, stewardship practices, and security frameworks that ensure accurate, trusted, and compliant workforce insights for operational and strategic…

Canada Life

Director, Client Relationships Eastern Canada

Toronto, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies that improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level relationships, resolve complex escalations, champion client-focused improvements, and oversee regional planning, resources, and succession.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business growth, change leadership, communication, and stakeholder skills, plus post-secondary education or equivalent industry experience; CEBS or RPA designations are assets.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Workplace Retirement
Retirement Savings
Financial Services
Insurance
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Growth
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Member Experience
Client Experience
Business Planning
Workforce Planning
Resource Allocation
Succession Planning
Organizational Change
Continuous Improvement
Service Excellence
CEBS
RPA

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