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Health Care Aide (HCA) - Casual - Tuxedo Villa
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Part-time
Reporting to the Director of Health & Wellness, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of…
Added 3 mins ago
FI
Senior Full Stack Software Developer (FHIR)
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…integration with Ontario digital health standards and provincial services such as the Hospital Report Manager (HRM) Standard, Provider Registry, Client Registry, and…
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VB
Associate Director, Business Development (IT Agency Staffing & Recruitment)
Vaco by Highspring
Vancouver, BC
- Full-time
Associate Director, Business Development, Technology
Added 3 mins ago
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Consulting Professional Services Sales Director
Highspring
Montreal, QC
- Full-time
Sales Director (Managing Director – Sales & Operation Management)
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QT
Gestionnaire du programme technique / Technical Program Manager
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Notre client est une entreprise de logiciels de sécurité publique établie à Montréal. Son équipe soudée et hautement expérimentée consacre depuis des décennies à la conception, au…
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Account Executive - Footwear
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Present seasonal collections, recommend customer-specific assortments, and negotiate pricing and sales commitments in collaboration with the Director of Wholesale.
Added 17 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
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Added 32 mins ago
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Associate Director - Securities Finance
iA Financial Group (Industrial Alliance)
Halifax, NS
- Full-time
Work closely with the Securities Finance Trading Desk to support execution, liquidity management, client servicing and business growth initiatives.
Added 47 mins ago
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Director, Enterprise Integration Services – OneRBC: CNB Integration
RBC
Toronto, ON
- Full-time
Join RBC's US CIO Technology Strategy and Architecture team as Director, Enterprise Integration Services for the OneRBC: CNB Integration program - a transformational, multi-year initiative…
Added 1 hour ago
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Director
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…activities or a major support sub-function offering specialized services to all of Desjardins Group. You are responsible for administrating your unit’s service offer, developing and…
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Director, Business Effectiveness - Capital Markets
CIBC
Toronto, ON
- Full-time
The goal of CIBC’s Capital Markets business is to be the premier client-focused Capital Markets based in Canada. To deliver on this, the Capital Markets arm of CIBC provides a wide range of…
Added 1 hour ago
Manager, Investigations and Compliance
The Government of Nova Scotia
Halifax, NS
Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity…
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Sr Manager/ Associate Director - HR Analytics
Tiger Analytics
Canada
- Full-time
Tiger Analytics is one of the fastest-growing AI services firms, partnering with some of the world's largest and most influential organizations to redefine how business gets done. We help…
Added 1 hour ago
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Locum Veterinarian
The Ontario SPCA and Humane Society
Barrie, ON
- $65 to $70 CAD / hour
- Contract
The Locum Veterinarian provides integrated veterinary care across shelter medicine and community-based clinical services. This role supports the health and welfare of animals in the care of…
Added 1 hour ago
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Locum Veterinarian
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $65 to $70 CAD / hour
- Contract
The Locum Veterinarian provides integrated veterinary care across shelter medicine and community-based clinical services. This role supports the health and welfare of animals in the care of…
Added 1 hour ago
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Locum Veterinarian
The Ontario SPCA and Humane Society
Whitby, ON
- $65 to $70 CAD / hour
- Contract
The Locum Veterinarian provides integrated veterinary care across shelter medicine and community-based clinical services. This role supports the health and welfare of animals in the care of…
Added 1 hour ago
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Locum Veterinarian
The Ontario SPCA and Humane Society
Newmarket, ON
- $65 to $70 CAD / hour
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The Locum Veterinarian provides integrated veterinary care across shelter medicine and community-based clinical services. This role supports the health and welfare of animals in the care of…
Added 1 hour ago
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Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 1 hour ago
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Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 1 hour ago
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Représentant - Ventes - Industriel
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Répondre aux demandes de renseignements sur les produits et services.
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Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
With a focus on the client and caregiver experience and engagement, The Manager will work closely with internal and external stakeholders to support performance reporting to our funders,…
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ETS Program Supervisor 12 Month Contract
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The Toronto Autism Services Network has come together to build an integrated and coordinated partnership to enhance client experience, improve outcomes and increase capacity. Successful…
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Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
…providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As…
Added 2 hours ago
CO
Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
- Full-time
With a focus on the client and caregiver experience and engagement, The Manager will work closely with internal and external stakeholders to support performance reporting to our funders,…
Added 2 hours ago
CC
Director of Business Development
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Canada Life

Director, Client Relationships Eastern Canada

Halifax, NS, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies that improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level client and stakeholder relationships, resolve complex escalations, champion service and operational improvements, and oversee regional workforce planning and succession.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business growth, change leadership, communication, and stakeholder skills, plus post-secondary education or equivalent industry experience; CEBS, RPA, or similar designations are an asset.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Workplace Retirement
Retirement Savings
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Planning
Business Growth
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Member Experience
Service Excellence
Talent Development
High-Performance Culture
Organizational Change
Continuous Improvement
Workforce Planning
Resource Allocation
Succession Planning
CEBS
RPA

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