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Added 16 mins ago
DO
Senior Project Officer – Office of the Deputy Director General
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Join the Office of the Deputy Director General, Strategy, Performance and International Engagement, where you will play a key role in supporting the Deputy Director General in day-to-day…
Added 46 mins ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 1 hour ago
YC
Child Care Director (Full Time)
YMCA Calgary
Canada
- Full-time
Reporting to the Centre Manager – Early Years (south), the Child Care Director will:
Added 2 hours ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
Within the Information Technology Delivery – Capital Markets sector, you will be part of a team of 15 colleagues reporting to the Senior Director, Treasury Technology. Our team stands out…
Added 2 hours ago
NB
CHIEF DEVELOPER FULLSTACK - PYTHON
National Bank of Canada
Montreal, QC
- Full-time
A career as a Full Stack Developer on the Information Technology Delivery – Capital Markets team at National Bank means acting as a specialist in software development and cloud solutions.…
Added 2 hours ago
NE
Global Director of Impact & Knowledge Management
New Energy Nexus
Remote, Canada
- Full-time
- Remote
The Global Impact Director & Knowledge Management is the champion of New Energy Nexus’ ambition to be a true learning organization. They will lead the Monitoring, Evaluation, and Learning…
Added 3 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 3 hours ago
SD
Indigenous Education Support Worker
School District 5 Southeast Kootenay
BC · East Kootenay A, BC
- Full-time
…employee works in cooperation with Indigenous communities, the Director responsible for Indigenous Education, the School-Based Team, and other agencies and Ministries. The Indigenous…
Added 4 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 4 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 5 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 5 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 5 hours ago
Project Manager I
City of Vancouver
Vancouver, BC
…project to the Project Manager II and Electrical Design Associate Director. Projects and initiatives may entail or result in the re- assignment of responsibilities between staff or…
Added 6 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of…
Added 6 hours ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…end markets for the Company's products are communications and information processing markets, including cable television, cellular telephone and data communication and information…
Added 7 hours ago
AC
Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…end markets for the Company's products are communications and information processing markets, including cable television, cellular telephone and data communication and information…
Added 7 hours ago
TS
Residential Support Worker
The Salvation Army in Canada
Toronto, ON
- Part-time
…significant contacts with residents, C.S.C personnel, police, and the Director or Designate (whether in person or by telephone), activation and deactivation of alarm and cause, shift change…
Added 8 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 8 hours ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the AVP, Product Taxation & Financial Underwriting, the Director, Product Taxation plays a critical role in advancing the strategic objectives of the Insurance Solutions…
Added 8 hours ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…

Canada Life

Director, Client Relationships Eastern Canada

Halifax, NS, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies that improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level client and stakeholder relationships, resolve complex escalations, champion service and operational improvements, and oversee regional workforce planning and succession.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business growth, change leadership, communication, and stakeholder skills, plus post-secondary education or equivalent industry experience; CEBS, RPA, or similar designations are an asset.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Workplace Retirement
Retirement Savings
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Planning
Business Growth
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Member Experience
Service Excellence
Talent Development
High-Performance Culture
Organizational Change
Continuous Improvement
Workforce Planning
Resource Allocation
Succession Planning
CEBS
RPA

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