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Added 22 mins ago
VB
Director, Voisey's Bay Operations
Vale Base Metals
St. John's, NL
- Full-time
The Director establishes the long-term strategic direction for Voisey’s Bay Operations within a five-to-ten-year planning horizon, translating the Base Metals strategy into operational…
Added 22 mins ago
B
Senior Estimator
Buttcon
Vancouver, BC
- Full-time
Reporting to the Director of Pre-Construction & Estimating, the Senior Estimator plays a crucial role in calculating major construction cost estimates, and planning, developing,…
Added 22 mins ago
O
Associate Director, Search
OMD
Toronto, ON
- Full-time
As an Associate Director, Paid Search, you will lead paid social strategy and performance across key platforms including Google Ads, Bing Ads, Amazon Search Ads, ensuring activation aligns…
Added 22 mins ago
OM
Director, Performance
Omnicom Media
Toronto, ON
- Full-time
As a Director, Performance, you will lead the performance discipline across key platforms in social, search and programmatic driving innovation, strategic direction, and business growth…
Added 22 mins ago
OC
MANAGER OF ENTERPRISE STRATEGY AND DATA MGT
Ontario College of Teachers
Toronto, ON
- $145,252 to $158,721 CAD / year
- Full-time
Manager, Enterprise Strategy and Data Management
Added 23 mins ago
AG
Director, Performance
Adelphi Group
Toronto, ON
- Full-time
As a Director, Performance, you will lead the performance discipline across key platforms in social, search and programmatic driving innovation, strategic direction, and business growth…
Added 23 mins ago
LC
Product Manager, Digital Health (14 month contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting to the Director, Product Management, Digital Health, this role will own and advance key product capabilities across our pharmacy and PC Health digital ecosystem, with a focus on…
Added 23 mins ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
…growth, we are seeking a dynamic, strategic, and results-driven Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario to oversee and enhance the sales…
Added 23 mins ago
C
Executive Producer, CBC, Personal Finance Business News, Toronto (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Director, Journalism, CBC Money, you’ll be transforming workflow processes and launching new initiatives focused on cost-of-living reporting across text, video and audio…
Added 38 mins ago
MI
Director - Subadvisory Relationships
MFS Investment Management
Toronto, ON
- Full-time
…environment supporting our Canadian subadvisory clients. The Director - Subadvisory Relationships will be responsible for being a key contact providing subadvisory clients with resources to…
Added 38 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Added 53 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 53 mins ago
UM
Monetization Director
Ubisoft Montréal
Montreal, QC
- Full-time
As Monetization Director, the incumbent will be responsible for defining a long-term monetization strategy which respects the core values of the game and creates an optimal player…
Added 53 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 53 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…challenges into concrete solutions for the business. The IT Director must be equally comfortable discussing strategy with senior management and understanding the challenges faced by teams…
Added 53 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 53 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
The Director, Talent Acquisition leads Sonepar Canada’s national talent acquisition strategy and operating model, ensuring we can anticipate workforce needs, attract high-calibre and…
Added 53 mins ago
UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
University of Calgary
Calgary, AB
- Full-time
…mentor to more junior colleagues. This SIM will report to the Director, Life & Medical Sciences, Technology…
Added 53 mins ago
UO
Clinical Research Assistant - Faculty of Kinesiology
University of Calgary
Calgary, AB
- Part-time
This recurring part-time position is part of the AUPE Collective Bargaining Unit and reports to the Director of Operations. The position is responsible for identifying research grant…
Added 53 mins ago
D&
Financial Analyst, Commercial FP&A
Day & Ross
Somerville, NB
- Full-time
…Commercial Finance team sits at the intersection of revenue strategy and financial rigour. As a Commercial Finance Analyst, you will serve as the financial partner to our sales organisation…
Added 53 mins ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
Citylitics is hiring a proactive, analytical, and commercially driven Senior Account Manager reporting to the Director of Account Management.
Added 53 mins ago
E
Senior Manager, Digital Strategy & Operations
Equinix
Toronto, ON
- Full-time
Partner with the Senior Director and Director to shape annual and multi-year strategy, operating plans, and prioritization across DIO value streams
Added 1 hour ago
VC
Senior Manager, Occupational Health and Safety
Victoria Cool Aid Society
Victoria, BC
- Full-time
Reporting to the Director of Human Resources, the Senior Manager, Occupational Health & Safety provides strategic leadership, oversight, and direction for the Society's comprehensive OHS…
Added 1 hour ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 1 hour ago
AG
Associate Director, Search
Adelphi Group
Toronto, ON
- Full-time
As an Associate Director, Paid Search, you will lead paid social strategy and performance across key platforms including Google Ads, Bing Ads, Amazon Search Ads, ensuring activation aligns…

Canada Life

Director, Client Relationships Eastern Canada

Halifax, NS, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies that improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level client and stakeholder relationships, resolve complex escalations, champion service and operational improvements, and oversee regional workforce planning and succession.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business growth, change leadership, communication, and stakeholder skills, plus post-secondary education or equivalent industry experience; CEBS, RPA, or similar designations are an asset.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Workplace Retirement
Retirement Savings
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Planning
Business Growth
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Member Experience
Service Excellence
Talent Development
High-Performance Culture
Organizational Change
Continuous Improvement
Workforce Planning
Resource Allocation
Succession Planning
CEBS
RPA

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