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Added 14 mins ago
C
Associate, Private Fund Solutions
Clarity
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
As part of our recruitment and hiring process, Clarity may use automated tools, including artificial intelligence (AI), to assist in screening applications, evaluating candidate…
Added 14 mins ago
NM
Red Seal, Welder
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…Improving Daily provides the foundation for our strategy to Lead in Gold and Grow in Copper and our purpose to Unearth Value Sustainably to Advance…
Added 29 mins ago
A
Store Assistant Manager
Ardene
Peterborough, ON
- Full-time
…ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting…
Added 29 mins ago
BC
Production-Melting Cell 1
Barry Callebaut Group
Brantford, ON
- Full-time
Communicate production status, equipment concerns, inventory information, and shift activities to the incoming Shift Lead and team members during shift transitions.
Added 29 mins ago
OT
Restaurant Assistant Manager
One Therapy Network
Revelstoke, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 29 mins ago
CH
LPN Operating Room (Casual)
Clearpoint Health Network
Saskatoon, SK
- $42.9 to $45.97 CAD / hour
- Part-time
Ability to wear lead apron protection for an extended period of time.
Added 29 mins ago
BF
Aunty Supervisor
BC First Nations Justice Council
BC · British Columbia, Canada
- Full-time
Support recruitment, onboarding and integration of new team members as the program continues to evolve and develop.
Added 29 mins ago
TH
Used Car Sales Manager
The Humberview Group
Mississauga, ON
- Full-time
Lead, coach, and motivate the Sales team to achieve sales targets and deliver an exceptional customer experience.
Added 29 mins ago
OM
Coordinator OGS Management
Omnicom Media
Toronto, ON
- Full-time
…ensure operational efficiency. Their goal is to support the lead of OGS management on all administrative and operational aspects related to…
Added 1 hour ago
RB
Senior Software Developer, Workday Integrations & Extend
Royal Bank of Canada
Toronto, ON
- Full-time
As a Senior Software Developer, Workday Integrations & Extend, you will lead the technical design, development, and implementation of Workday solutions to meet complex HCM program…
Added 1 hour ago
JG
Marketing Business Development Manager
Jupiter Global Bio-Research Inc.
AB · Edmonton, AB
- Full-time
…solution for research services, including site management, patient recruitment, qualification audits, monitoring, regulatory services, data management, and statistical support. The…
Added 1 hour ago
HM
Anesthesiology
Health Match BC
Abbotsford, BC
- Full-time
All qualified candidates including international medical graduates are encouraged to apply. The Local Department Lead - Dr Maurice Dunstan is happy to discuss all aspects of the positions…
Added 2 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
We are looking for a Director, Manufacturing Operations, North America to lead our North American manufacturing operations
Added 2 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
We are seeking a Director, Planning, Procurement & Inventory to lead the enterprise function that turns customer demand into a credible, executable supply plan, secures material…
Added 2 hours ago
BB
Coordonnateur(trice) de l’engagement communautaire – Community Engagement Coordinator
B'nai Brith Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently seeking a Community Engagement Coordinator based in Montreal to lead outreach efforts and develop programming. The person in this role is responsible for developing,…
Added 2 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Apply strong technology skills to optimize the flow of data between information systems and participate in “big data” initiatives within the organization as the revenue data lead.
Added 2 hours ago
PS
Accounting Support Analyst
PBS Systems
Calgary, AB
- Full-time
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Added 2 hours ago
LH
2600002890 - Executive Assistant - Chief Of Staff Office And Medical Affa
Lakeridge Health
Oshawa, ON
- Internship
The Executive Assistant serves as the administrative resource lead for the MAC and coordinates key medical governance processes and committees within the Chief of Staff's portfolio.…
Added 2 hours ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
Lead the overall administration of the operations outsourcing relationship by:
Added 2 hours ago
TS
Community & Family Services Worker
The Salvation Army in Canada
High River, AB
- Part-time
Direct workflow and supervise volunteers. May include involvement in the recruitment, orientation, training, and evaluation of volunteers.
Added 2 hours ago
TH
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 2 hours ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
…compliance with federal and provincial regulations. Develop and lead the rollout of a new safety management platform and modernize standard operating procedures to embed consistent,…
Added 2 hours ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
…results-driven Personal Training Manager (Multi-Campus) to lead the growth and operational success of our Personal Training department across the Schwartz/Reisman Centre and Prosserman…
Added 2 hours ago
AB
National Service Coordinator (Retail & Fixtures)
ACI Brands Inc.
Oakville, ON
- $55,000 CAD / year
- Full-time
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection,…
Added 2 hours ago
CO
Lead Hand/Winter Equipment Operator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…disability related accommodation in order to participate in the recruitment process you must advise the Hiring…

Canada Life

Director, Client Relationships Eastern Canada

Halifax, NS, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies that improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level client and stakeholder relationships, resolve complex escalations, champion service and operational improvements, and oversee regional workforce planning and succession.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business growth, change leadership, communication, and stakeholder skills, plus post-secondary education or equivalent industry experience; CEBS, RPA, or similar designations are an asset.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Workplace Retirement
Retirement Savings
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Planning
Business Growth
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Member Experience
Service Excellence
Talent Development
High-Performance Culture
Organizational Change
Continuous Improvement
Workforce Planning
Resource Allocation
Succession Planning
CEBS
RPA

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