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Added 14 mins ago
MF
Account Executive, North America
Modular Finance
Toronto, ON
- Other
…are expanding into North America and looking for an Account Executive to join our founding NA team. In this role, you will play an instrumental part in establishing our footprint in North…
Added 43 mins ago
New York Fries Hourly Supervisor - Vaughan
Recipe Unlimited
Vaughan, ON
Follow all New York Fries standards, outlined by the Store Manager, Regional Business Development Manager and New York Fries Executive team
Added 1 hour ago
B
Sales Manager - SaaS (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are seeking a results-driven Sales Manager – SaaS to lead and develop our sales team while driving revenue growth across the North American market. This role combines hands-on sales…
Added 1 hour ago
M
Client Services Director
MNP
Toronto, ON
- Full-time
Proven success in business development, account growth, technology sales, or consulting services.
Added 1 hour ago
Solution Architect III, Platform, FSI, Google Cloud
Google
Toronto, ON
In this role, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor,…
Added 1 hour ago
J
Senior Commercial Account Executive
Jobgether
Canada
- Full-time
As a Senior Commercial Account Executive, you will drive revenue growth by acquiring new customers and expanding relationships within large, complex commercial accounts. You will develop…
Added 1 hour ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
At least 5 years of successful business development, fund sales, investment distribution, wholesaling or related capital-raising experience; deeper experience is preferred for this senior…
Added 1 hour ago
FD
Logistics Account Executive, Freight & Carrier Sales
Fil Delivery
Mississauga, ON
- Full-time
…for FIL Freight's commercial team - so Account Managers and Business Development Managers can spend their time winning business instead of managing operational fires. It doesn't carry a…
Added 2 hours ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 2 hours ago
D
Business Development Manager, GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 2 hours ago
Senior Analyst, Ecommerce & Digital
Rogers Communications
Mississauga, ON
Experience developing reporting frameworks, dashboards, scorecards, and executive-level business reviews
Added 3 hours ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
Working tandem with our Commercial Fleet Supervisor and supporting/driving Business Development
Added 3 hours ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
…organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and…
Added 3 hours ago
C
Senior Presales Engineer
ChapsVision
Montreal, QC
- Full-time
Plus de 8 ans d’expérience en ingénierie avant-vente (PreSales Engineering), ingénierie commerciale (Sales Engineering), consultation technique ou dans un rôle technique similaire en…
Added 3 hours ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Maintain expert-level technical and sales proficiency through ongoing learning and professional development. Complete 100% of required training and certification requirements within…
Added 4 hours ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
…responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and…
Added 5 hours ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
…into sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across…
Added 6 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
Start to own elements of business development including actively supporting business development activities, building and expending your own contact network and supporting Director/…
Added 7 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational…
Added 8 hours ago
G
Strategic A&E Consultant Manager - Canada
Gallagher
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
5–7 years' experience within the physical electronic security industry, ideally spanning business development, consultant engagement, sales, specification development, or strategic account…
Added 8 hours ago
B
Territory Account Executive, New Brunswick
Block
Moncton, NB
- Full-time
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive - someone who consistently exceeds expectations,…
Added 8 hours ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable…
Added 8 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
…commercial growth initiatives across the region through strategic business development, market expansion, and key account management. This role is responsible for building and maintaining…
Added 8 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
…commercial growth initiatives across the region through strategic business development, market expansion, and key account management. This role is responsible for building and maintaining…
Added 8 hours ago
HG
Vice-président(e) exécutif(ve) (VPE)
Harris Global Business Services (GBS)
Quebec, QC
- Full-time
Executive Vice President (EVP) – Tender Retail

Canada Life

Director, Client Relationships Eastern Canada

London, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop a team of Regional Managers while executing regional strategies that support client retention, growth, satisfaction, and portfolio performance. Build executive-level relationships, resolve complex escalations, champion client-focused improvements, and contribute to national Workplace Retirement and Savings priorities.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business and analytical acumen, change leadership, strong communication and influencing skills, and post-secondary education or equivalent industry experience; CEBS or RPA designations are assets.

Skills

Strategic Leadership
Team Leadership
Coaching and Talent Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication and Presentation
Influencing and Negotiation
Workforce Planning

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Workplace Retirement
Retirement Savings
Client Retention
Portfolio Performance
Regional Strategy
Business Growth
Client Satisfaction
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Business Planning
Client Escalation
Organizational Change
Continuous Improvement
Service Excellence
Workforce Planning
Resource Allocation
Succession Planning
Talent Development
High-Performance Culture
CEBS
RPA

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