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Added 2 mins ago
D
Personal Finance Advisor
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 17 mins ago
M
Client Services Director
MNP
Toronto, ON
- Full-time
…portfolio of strategic client accounts. Acting as a trusted advisor to executive stakeholders, you will identify opportunities, create value through strategic relationships, and connect…
Added 32 mins ago
Solution Architect III, Platform, FSI, Google Cloud
Google
Toronto, ON
In this role, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor,…
Added 32 mins ago
Platform Solution Architect III, Google Cloud
Google
Calgary, AB · Vancouver, BC
As a Platform Solution Architect, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and…
Added 47 mins ago
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Senior Commercial Account Executive
Jobgether
Canada
- Full-time
…key business and technical stakeholders. Using a consultative sales approach, you will position advanced connectivity, network infrastructure, and security solutions to address diverse…
Added 47 mins ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Partner with investment, marketing, operations, inside-sales and compliance colleagues to support investors and distribution partners.
Added 1 hour ago
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Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
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Salesforce Business Analyst (Financial Services Cloud)
Maarut Inc
Montreal, QC
- Contract
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Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rouyn-Noranda, QC
- Full-time
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Added 2 hours ago
IF
Sales Representative
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
Being a Financial Security Advisor for iA Financial Group means:
Added 2 hours ago
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Business Development - Financial Security Advisor
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
To become a Financial Security Advisor, you must first possess an entrepreneurial spirit, strong mental agility, and be ready to commit 100% to this new career. Your challenge will be to…
Added 2 hours ago
J
Sales Advisor (Internal - B2B)
JobsMedia.io
Mascouche, QC
- Full-time
💼 Sales Advisor – Launch your career in style!
Added 2 hours ago
Field Sales Representative, Enterprise Greenfield, Google Cloud
Google
Toronto, ON
7 years of experience in quota-carrying cloud or software sales, or consultative account management at a business-to-business (B2B) software company.
Added 2 hours ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
…dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them maximize the value of the ApprovalMax platform and ensuring a seamless onboarding and…
Added 2 hours ago
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Senior Presales Engineer
ChapsVision
Montreal, QC
- Full-time
Plus de 8 ans d’expérience en ingénierie avant-vente (PreSales Engineering), ingénierie commerciale (Sales Engineering), consultation technique ou dans un rôle technique similaire en…
Added 3 hours ago
A
Service Advisor - London Kia
AutoCanada
London, ON
- $60,000 to $90,000 CAD / year
- Other
We are looking foran experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 3 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
…to the regional manager, you will team up with an investment advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
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BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
Added 3 hours ago
NB
RETIREMENT STRATEGY ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Added 3 hours ago
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Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
…management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through…
Added 3 hours ago
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Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
…functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing…
Added 4 hours ago
TH
Parts Advisor
The Humberview Group
Mississauga, ON
- Full-time
Cooksville Hyundai is looking for a Parts Advisor to add to their team in Mississauga. Cooksville Hyundai is proud to be a member of The Humberview Group, representing 20 dealerships and 18…
Added 4 hours ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
Your time will be split between working within Prospr advisor team (reporting to an ADP Sales Manager) and gaining exposure to the role of a standalone advisor (working with the local Sun…
Added 4 hours ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
Build Strategic Client Relationships: Serve as a trusted advisor to mining companies and key partners, with a clear understanding of their assets, capital programs, operating priorities and…

Canada Life

Director, Client Relationships Eastern Canada

London, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop a team of Regional Managers while executing regional strategies that support client retention, growth, satisfaction, and portfolio performance. Build executive-level relationships, resolve complex escalations, champion client-focused improvements, and contribute to national Workplace Retirement and Savings priorities.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business and analytical acumen, change leadership, strong communication and influencing skills, and post-secondary education or equivalent industry experience; CEBS or RPA designations are assets.

Skills

Strategic Leadership
Team Leadership
Coaching and Talent Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication and Presentation
Influencing and Negotiation
Workforce Planning

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Workplace Retirement
Retirement Savings
Client Retention
Portfolio Performance
Regional Strategy
Business Growth
Client Satisfaction
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Business Planning
Client Escalation
Organizational Change
Continuous Improvement
Service Excellence
Workforce Planning
Resource Allocation
Succession Planning
Talent Development
High-Performance Culture
CEBS
RPA

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