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Added 6 mins ago
S
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys
Toronto, ON
- Contract
…and its family of banners engage customers and operate the business. We leverage cutting-edge cloud technologies and advanced analytical techniques to connect the dots between customer…
Added 6 mins ago
SG
Senior Analyst, Analytics & Insights (12-Month Contract)
Scotia Global Asset Management
Toronto, ON
- Contract
Provide business insights and develop presentation materials to support Senior Management and Executive Leadership
Added 6 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Ottawa, ON
- Full-time
…satisfaction within your region while ensuring alignment with national business objectives and client relationship…
Added 6 mins ago
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District Sales Executive
Expeditors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of…
Added 6 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
Minimum 7-10 years of related experience in business development, program, government customer interface, growth, or strategic account management, within defence, aerospace, or a related…
Added 7 mins ago
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Manager Financial Planning & Analysis
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Finance Business Manager acts as a strategic finance partner to the Advanced Diagnostics business, Canada providing comprehensive financial leadership and decision support. The role is…
Added 7 mins ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 21 mins ago
KM
Technology Field Sales Representative (GTA) - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
Mississauga, ON
- $46,850 to $58,562 CAD / year
- Full-time
We’re looking for a Technology Sales Representative to join our team! As an Account Executive, you will provide professional and ethical representation of Konica Minolta Business Solutions…
Added 22 mins ago
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Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Partner with Sales, Account Management, Product and Business Strategy to qualify, size and shape new opportunities, including statements of work, fixed-fee pricing, staffing plans, delivery…
Added 35 mins ago
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Director of Global Brand Partnership
CarltonOne
Toronto, ON · Greater Toronto Area, Canada
- Contract
Collaborate with Sales, Customer Success, Marketing, Product, Finance, and Operations teams to align partnership strategies with business objectives.
Added 36 mins ago
NY
New York Fries Hourly Supervisor - Vaughan
New York Fries
Concord, ON
- Full-time
Follow all New York Fries standards, outlined by the Store Manager, Regional Business Development Manager and New York Fries Executive team
Added 36 mins ago
OV
Pastry Cook | Part-Time | Penticton Trade and Convention Centre
Oak View Group
Penticton, BC
- $21 to $25 CAD / hour
- Part-time
…infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company…
Added 36 mins ago
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Channel Account Executive (Ontario)
GoSecure
Ottawa, ON · Toronto, ON
- Full-time
Build relationships across partner organizations, including executive leadership, sales teams, and technical stakeholders.
Added 36 mins ago
KT
Regional Account Manager
Kal Tire
Langley (District), BC · Langley, BC
- Full-time
Reporting to the Regional Sales Manager (RSM), the Regional Account Manager (RAM) is responsible to develop long-term relationships with a portfolio of customers, connecting with key…
Added 51 mins ago
A
Senior Channel Sales Manager- Banks
ADP
Mississauga, ON
- $156,310 to $206,310 CAD / year
- Full-time
…focus less on work and more on success. As a Senior Channels Sales Manager at ADP, you'll enjoy competitive compensation, comprehensive benefits, and a supportive work environment that…
Added 51 mins ago
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Account Executive
Nexxen
Toronto, ON
- Full-time
Achieve established revenue targets and strategic business objectives through effective sales planning, client engagement, and account development.
Added 51 mins ago
RS
Senior Analyst, Ecommerce & Digital
Rogers Sports & Media
Mississauga, ON
- Full-time
Experience developing reporting frameworks, dashboards, scorecards, and executive-level business reviews
Added 1 hour ago
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Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.
Added 1 hour ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 1 hour ago
S
Client Partner, Director - Mid Market Banking, Toronto
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Drive Account Strategy & Sales: Identify and develop a pipeline of opportunities that align with our clients' strategic objectives, partnering seamlessly with internal executive sponsors to…
Added 1 hour ago
BM
Media Sales Executive
Baxter Media
Toronto, ON
- Full-time
The Media Sales Executive is a front-line revenue role responsible for generating and growing client relationships across Baxter Media’s advertising, Data and Insights, and Live Events…
Added 1 hour ago
BG
Vice President, Business Operations
Brandt Group of Companies
Regina, SK
- Full-time
Reporting directly to the Chief Executive Officer (“CEO”), this role provides executive oversight of all business operations departments, including Sponsorship, Ticket Sales, Marketing &…
Added 1 hour ago
Account Executive
Equativ
Toronto, ON
3+ years of experience in a client-facing sales, account management, or business development role.
Added 1 hour ago
EB
Sales Development Representative
EP Boards
Toronto, ON
- $50,000 to $75,000 CAD / year
As a Sales Development Representative, you’ll open conversations with senior leaders at some of the world’s largest companies and introduce them to our executive communities. Our prospects…
Added 1 hour ago
Account Executive, National Sales
Bell
Montreal, QC
The Executive Account Manager, National Sales, is responsible for growing advertising revenue (video, audio - programmatic and direct) within the assigned territory. In this role, you will…

Canada Life

Director, Client Relationships Eastern Canada

London, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop a team of Regional Managers while executing regional strategies that support client retention, growth, satisfaction, and portfolio performance. Build executive-level relationships, resolve complex escalations, champion client-focused improvements, and contribute to national Workplace Retirement and Savings priorities.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, along with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business and analytical acumen, change leadership, strong communication and influencing skills, and post-secondary education or equivalent industry experience; CEBS or RPA designations are assets.

Skills

Strategic Leadership
Team Leadership
Coaching and Talent Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication and Presentation
Influencing and Negotiation
Workforce Planning

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Workplace Retirement
Retirement Savings
Client Retention
Portfolio Performance
Regional Strategy
Business Growth
Client Satisfaction
Executive Sponsorship
Stakeholder Management
Advisor Relationships
Business Planning
Client Escalation
Organizational Change
Continuous Improvement
Service Excellence
Workforce Planning
Resource Allocation
Succession Planning
Talent Development
High-Performance Culture
CEBS
RPA

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