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Added 1 min ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Reports to: One of: Advancement Officer, Associate Director, Manager, Director, Senior Director/Assistant Dean, or Executive Director of Development.
Added 1 min ago
FA
Technical Sales Engineer - General Industry
FANUC America Corporation
Blainville, QC
- $93,000 to $138,000 CAD / year
- Full-time
FANUC Canada Sales Team is seeking a highly motivated, customer-focused Technical Sales Engineer - General Industry, based in Blainville, Quebec to help drive revenue growth and enhance…
Added 1 min ago
A
Community Growth Associate
Assemble
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
Executive Platforms (executiveplatforms.com) hosts summits that provide senior executives with a unique space to explore new ideas, innovations, and inspirations, fostering personal and…
Added 1 min ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
This role offers a clear path for advancement, with the potential to be promoted to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills. We are…
Added 1 min ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
This role offers a clear path for advancement, with the potential to be promoted to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills. We are…
Added 1 min ago
SM
Accounting Manager (Contract)
Spin Master
Toronto, ON
- Full-time
Lead the commissions calculation, accrual and payment process for in-house and 3rd party sales reps, working closely with the sales team to ensure information
Added 31 mins ago
PE
Senior Mechanical Engineer - Team Lead, Calgary
Polar Engineering
Calgary, AB
- Full-time
Added 31 mins ago
E
Ecam - Account Executive Oil, Gas & Mining - 75k-90k + com - Calgary or Edmonton
ECAM
Calgary, AB
- Full-time
Job Segment: CRM, Account Executive, Temporary, Field Sales, Technology, Sales, Contract
Added 31 mins ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
At UKG, our sales performance and enablement team plays a critical role in helping our sales organization achieve its full potential. We partner closely with sales leaders, managers, and…
Added 31 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
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Toronto, ON
- Full-time
This is not a hands-on engineering position, pure architecture role, or pure sales role. It requires enough technical depth to challenge and guide architects and engineers, while also…
Added 31 mins ago
CI
Banquet Assistant Manager
Canad Inns
Winnipeg, MB
- Full-time
…functions, and special events. Working collaboratively with the Sales Department, Executive Chef, and operations teams, you will help ensure every event is delivered seamlessly and exceeds…
Added 31 mins ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
Present marketing reviews, investment cases, and strategic recommendations to executive and board stakeholders.
Added 46 mins ago
EA
Fuel Agent
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Prince George, BC
- Temporary
Executive Aviation is looking for a part-time agent and for a Fuel Agent at our Prince George BC (YXS) location to assist with our flight schedule. We are looking for a hands-on person, who…
Added 46 mins ago
CC
Management Trainee
Cintas Canada
Toronto, ON · North York, ON
- Full-time
…work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement…
Added 46 mins ago
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
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Best Workplaces™ in Canada 2022 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services & Insurance 2022 - 2026 | Best Workplaces™…
Added 46 mins ago
BC
Assistant Director of Food and Beverage
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- Full-time
…works closely with the Director, Food and Beverage Services, Executive Chef, Conference Services, and all internal and external stakeholders to ensure operational objectives are…
Added 1 hour ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
…creation, and omni-channel routing, and share best practices for sales and service process optimization, data quality, and customer…
Added 1 hour ago
GL
Store Manager
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Corner Brook, NL
- Full-time
…Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These achievements speak to our commitment…
Added 1 hour ago
OV
Cook | Part-Time | Tribute Communities Centre
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Oshawa, ON
- $18.6 to $19.45 CAD / hour
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Added 1 hour ago
B
VP Sales Lead
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Proven business development track record and ability to build trusted executive-level relationships.
Added 1 hour ago
B
VP Sales Lead
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Toronto, ON · FCP
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Demonstrated ability to build executive-level client relationships and win new business.
Added 1 hour ago
B
VP Sales Lead
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Demonstrated ability to build executive-level client relationships and win new business.
Added 1 hour ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Partner with Sales, Support and Marketing on positioning, product collateral, sales tools and enablement, explaining complex capabilities in clear, value focused language.
Added 1 hour ago
NS
Customer Account Executive II (Hybrid)
Nitro Software
Toronto, ON
- Full-time
We are looking for a. Mid-Market Customer Account Executive to join our retention & expansion team in acting as a trusted adviser and bringing value to our customers in North America. You…
Added 1 hour ago
CC
Management Trainee
Cintas Canada
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Canada Life

Director, Client Relationships Eastern Canada

Ottawa, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London,Toronto or Ottawa

What You Will Do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What You Will Bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead and develop Regional Managers while executing regional strategies to improve client retention, growth, satisfaction, and portfolio performance in alignment with national objectives. Build executive-level relationships, oversee complex escalations and workforce planning, and champion initiatives that improve client experience and operational effectiveness.

Requirements

Requires 10 or more years of financial services experience, including significant experience in Workplace Retirement or a related business, with demonstrated success leading leaders and developing high-performing teams. Candidates should bring strategic planning, relationship management, business, communication, and change leadership capabilities; related post-secondary education or equivalent experience is required, while CEBS, RPA, or similar designations are assets.

Skills

Leadership
Team Development
Client Retention
Business Growth
Strategic Planning
Stakeholder Management
Business Acumen
Analytical Skills
Decision-Making
Organizational Change
Continuous Improvement
Communication
Presentation
Influencing
Negotiation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Insurance
Workplace Retirement
Retirement Savings
Client Relationships
Client Retention
Client Satisfaction
Portfolio Performance
Regional Strategy
National Business Objectives
Business Planning
Business Growth
Executive Sponsorship
Advisor Relationships
Consultant Relationships
Stakeholder Management
Client Experience
Member Experience
Service Excellence
Escalation Management
Workforce Planning
Resource Allocation
Succession Planning
Organizational Change
Continuous Improvement
CEBS
RPA

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