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Canada Life

Director, Communications

Toronto, ON, Canada

Pay: The base salary for this position is between $114,200-$164,200 annually.
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Permanent Full Time

We are looking for a Director, Communications.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg, Montreal.

As Director of Communications, your primary role will be to serve as a strategic advisor to executive leaders and to develop and execute strategic internal communications for divisional and national audiences. You’ll also contribute to the development of external messaging supporting our company brand and executive thought leadership, and guide the efforts of team members.

The successful candidate for this role will be a proven communications leader, adept in providing communications counsel, developing strategies and executing on engaging communications plans and coaching a team.

In this fast-paced and complex environment, you’re empowered to make a difference as a leader and collaborative member of our Communications team.

What you will do:

Work closely with executive and senior leaders, forging strong relationships and offering strategic communications counsel to influence business results
Be an active contributor across our Communications team, collaborating in the delivery of a consistent strategic communication support model across our business
Develop strategic communication plans aligned to business strategy and deliver solutions that support business results
Coach your team member(s) in the development of plans for specific programs/initiatives using a forward-thinking, holistic approach informed by change management best practices
Collaborate effectively with partners within business and functional areas
Present strategic solutions to internal client groups to illustrate concepts and gain feedback; anticipate potential issues and proactively address them
Provide hands-on communications support for members of your business partners’ senior leadership teams
Explore new ideas, methodologies, and alternative ways to reach outcomes as part of our broader team
Lead team members in the delivery of strategic and tactical communication guidance and support, coaching from a big picture perspective aligned with business strategy and our company brand
Lead team thinking, build and maintain team morale, and actively draw in others to contribute expertise as needed
Lead team efforts to address problems and recommend solutions
Collaborate with other team members on creative solutions to meet project goals and schedules
Collaborate with cross-functional team members to ensure consistent messages, positioning, timing and language for various internal and external audiences
Manage projects to deliver on communication plans and timelines

What you will bring:

Completion of a post-secondary degree relating to communications, and at least 10 years of related experience; a combination of education and work experience will also be considered
Outstanding communication skills with a demonstrated ability in writing and communications strategy development
Outstanding creativity skills and proficiency employing a broad range of communications tactics – from presentation tools such as PPT to interactive email, video, infographics, social media and evolving digital platforms
Strong collaboration and relationship-building skills and ability to work well with a national team in different locations
Demonstrated relationship management skills at senior levels of the organization
Forward thinking, a problem-solver with project management skills and the ability to execute strategic plans
Experience leading or mentoring the development of others
Ability to effectively manage and deliver multiple projects in a quality and timely manner, independently and under pressure
Demonstrated attention to detail and a sense of urgency
Comfortable with ambiguity and flexibility to adapt to a changing environment
Ability to handle sensitive/confidential information appropriately
Proficiency with common office software
Working knowledge of SharePoint Online would be considered a strong asset
As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

The base salary for this position is between $114,200-$164,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Advise executive and senior leaders on strategic communications, and develop and deliver communication plans aligned with business goals for divisional and national audiences. Lead and coach team members, collaborate across functions to ensure consistent messaging, and manage communications projects, timelines, and solutions.

Requirements

Requires a communications-related post-secondary degree and at least 10 years of related experience, or an equivalent combination of education and work experience. Candidates should bring strong writing and strategy skills, senior-level relationship management, team leadership or mentoring experience, project management ability, and proficiency with common office software; French and English fluency is required for the Quebec position and is an asset elsewhere.

Skills

Strategic Communications
Communications Counsel
Internal Communications
External Messaging
Communications Strategy
Writing
Team Leadership
Coaching and Mentoring
Relationship Management
Stakeholder Collaboration
Change Management
Project Management
Presentation Skills
Creative Communications
Digital Communications
Confidential Information Handling

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Strategic Communications
Internal Communications
External Messaging
Executive Communications
Communications Counsel
Communications Planning
Business Strategy
Change Management
Team Leadership
Coaching
Mentoring
Project Management
Stakeholder Engagement
Relationship Management
Writing
Presentation Tools
PowerPoint
Interactive Email
Video
Infographics
Social Media
Digital Platforms
SharePoint Online
Office Software
Confidential Information
Financial Services
Insurance

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