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Added 9 mins ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON
- Full-time
Build financing strategies that balance cost of capital, liquidity, execution certainty, covenants, risk allocation and long-term enterprise value.
Added 9 mins ago
TA
Director, Investments
Thorek/Scott and Partners
Toronto, ON
- Full-time
…to grow their investment manager platform and are seeking a Director of Investments to lead their third-party managed…
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SL
Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…within Canada Financial Crime Compliance, reporting to the Director, Financial Crime Operations, Enterprise Financial Crime Compliance (EFCC). The role leads and maintains the quality…
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TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
New Westminster, BC · Buchanan Lodge
- Part-time
Under the direction of the Director of Care or designate, is responsible for assisting with all primary care duties related to feeding, personal hygiene, and assessment of residents…
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RO
Curatorial Project Director, Canada (24-month contract)
Royal Ontario Museum
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
ROM is seeking a strategic and highly collaborative Curatorial Project Director, Canada, to lead the vision and conceptual development of its new Canada Gallery. Reporting to the Co-Chief…
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Senior Manager, Digital and Customer Applications
BC Ferries
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- Full-time
Reporting to the Executive Director, IT Applications and Data, you contribute value through key areas of oversight such as:
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Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 39 mins ago
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Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sunlife
Toronto, ON
- Full-time
…within Canada Financial Crime Compliance, reporting to the Director, Financial Crime Operations, Enterprise Financial Crime Compliance (EFCC). The role leads and maintains the quality…
Added 39 mins ago
SP
Senior Sales Director - Aerospace and Defence
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Solace Power Inc. is seeking to hire a Senior Sales Director - Aerospace and Defence.
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Director of Operations
TalentSphere Staffing Solutions
Niagara Falls, ON
- Full-time
An established and growing consumer products company is seeking a Director of Operations to lead key operational functions across warehouse, logistics, and information systems. Reporting to…
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Associate Director, Assessment Operations
Medical Council of Canada
Ottawa, ON
- $130,000 to $156,000 CAD / year
- Full-time
As Associate Director, Assessment Operations, you’ll provide senior operational leadership and cross-functional integration across the Medical Council of Canada’s (MCC) examination programs…
Added 39 mins ago
RH
Community Disability Worker, Full Time Day Hours - Sherwood Park
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…ensure the safety of themselves and/or individuals to avoid the…
Added 40 mins ago
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Registered Practical Nurse - Permanent Part Time - 30:00 Hours Bi-weekly - Evening
Sienna Senior Living
Mississauga, ON
- Part-time
Reporting to the Director of Care, the Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 40 mins ago
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Human Resources Director- Hybrid- Construction Sector
OpTalent
Toronto, ON · Etobicoke (Islington Avenue), Ontario
- Full-time
The HR Director leads the Human Resources function, ensuring people strategies align with mform’s business objectives and support its continued growth. The role provides strategic…
Added 40 mins ago
Global Mobility Coordinator
University of Toronto
Toronto, ON
Working with a dynamic team and under the general direction of the Director, Community Engagement & International Student Experience, you will be dedicated to the enrichment of the…
Added 55 mins ago
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SAP AI Orchestration Developer
Talan
Toronto, ON · Montreal, Québec
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- Full-time
Reporting to the Principal Director, SAP Innovation and IP and the Vice President, Delivery for engagement assignment, the SAP AI Orchestration Developer designs and builds AI-enabled…
Added 1 hour ago
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Flight Ops Quality Assurance Specialist
Air Inuit
Montreal, QC
- Internship
Assist the Safety Management System Director to establish a quality assurance program that covers all functions defined within the Flight Operations Manual to ensure effectiveness, quality…
Added 1 hour ago
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Senior HSE Advisor – Fabrication
Steelcon Group of Companies
ON · Ontario, Canada
- Full-time
Reporting to the HSE Director, the Senior HSE Advisor – Fabrication is responsible for the day-to-day execution and continuous improvement of HSE activities across Steelcon’s five Ontario…
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Senior HSE Advisor – Construction
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ON · Ontario, Canada
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Reporting to the HSE Director, the Senior HSE Advisor – Construction provides hands-on HSE support across Steelcon’s structural steel erection projects.
Added 1 hour ago
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Community Disability Worker - Part-Time, Fort Saskatchewan.
Robin Hood Association
Fort Saskatchewan, AB
- $17.44 to $21.56 CAD / hour
- Part-time
…ensure the safety of themselves and/or individuals to avoid the…
Added 1 hour ago
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Specialist/Spécialiste
Canadian Nuclear Safety Commission – Commission canadienne de sûreté nucléaire
Ottawa, ON
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conduct Regulatory Research and participate/coordinate research projects on risk and reliability
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Commercial (Contracts) Manager
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Under the direction of the Project Director, the Commercial (Contracts) Manager will provide highly specialized knowledge in overseeing the commercial strategy on a project. This individual…
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Intermediate Risk and Control Analyst
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Strong understanding of banking operations, operational risk frameworks, and regulatory requirements
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Regional Director, H&S
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Châteauguay, QC
- Full-time
The Regional Health and Safety Director acts as the lead expert in health, safety and regulatory compliance for the operations under their responsibility. This person ensures that GFL’s…
Added 1 hour ago
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Senior Project Manager (Environment)
AtkinsRéalis
Toronto, ON
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Act as Project Manager or Project Director with overall accountability for project performance, including scope, schedule, budget, quality, risk, change management, client satisfaction and…

Canada Life

Director, Learning & Development, Operations

London, ON, Canada

The base salary for this position is between $121,200 - $171,200 annually. · Full-time

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Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role Description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead the L&D operations strategy, team, intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management, and vendor relationships. Partner with senior leaders and enterprise functions to set priorities, manage capacity and risk, improve services, and deliver measurable value through continuous improvement and responsible automation.

Requirements

Requires 7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology, or a related field, including experience leading multidisciplinary teams in a complex organization. Candidates should bring expertise in operating-model transformation, financial and vendor management, enterprise platforms and change, data-driven decision-making, and senior stakeholder influence; a relevant university degree or equivalent education and experience is required.

Skills

Learning And Development Operations
Portfolio Management
Intake And Prioritization
Workforce Planning
Learning Technology
Financial Management
Budgeting And Forecasting
Vendor Governance
Data Analysis And Reporting
Service Delivery
Operating Model Design
Change Management
Cross-Functional Leadership
Stakeholder Management
Continuous Improvement
Responsible Automation

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Learning And Development
L&D Operations
Operating Strategy
Multi-Year Roadmap
Annual Operating Plan
Intake Management
Portfolio Governance
Capacity Planning
Workforce Planning
Service Levels
Learning Platforms
Platform Integrations
Testing And Releases
Learner Support
Dashboards And Reporting
Learner Outcomes
Financial Planning
Budgeting And Forecasting
Chargebacks
Invoice Governance
Vendor Performance
HR Technology
Privacy And Security
Risk And Compliance
Automation
AI-Enabled Practices
Change Management
Continuous Improvement

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