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Added 9 mins ago
PH
Personal Support Worker (PSW)
ParaMed Home Health Care
ON · Timiskaming, ON
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 9 mins ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
…we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders and talented professionals who are excited by what’s…
Added 9 mins ago
LH
2600001909 - Sr. Digital Solutions Developer
Lakeridge Health
Whitby, ON
- Internship
Establish and maintain governance standards, best practices, and risk management processes related to digital solutions, artificial intelligence (AI) technologies, and emerging technologies.
Added 9 mins ago
LH
2600002812 - DRCC Radiation Therapist
Lakeridge Health
Oshawa, ON
- Full-time
…vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is…
Added 9 mins ago
LH
2600002809 - DRCC Radiation Therapist
Lakeridge Health
Oshawa, ON
- Full-time
…vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is…
Added 9 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Mount Pearl, NL
- Part-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 9 mins ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
Added 9 mins ago
ON
Motor Coach Operator Trainer
Ontario Northland
North Bay, ON
- $83,538 to $98,280 CAD / year
- Full-time
ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the…
Added 9 mins ago
Intern - Strategic Sourcing & Third-Party Management , Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Improvement, Data Analytics, and the practical application of Artificial Intelligence within a regulated financial services…
Added 9 mins ago
BE
Office Administrator
BGC Engineering
Calgary, AB
- Full-time
(1) At BGC, we use Artificial Intelligence to streamline parts of the recruitment process, however all decisions about candidat
Added 9 mins ago
JE
Automation Systems Designer - Mechanical
Johnson Electric
Ancaster, ON · Canada Ancaster - Automation Group Canada (General)
- Full-time
Please note: Johnson Electric may use Artificial Intelligence (AI) tools as part of our recruitment process.
Added 9 mins ago
JE
Product Development Engineer
Johnson Electric
Mississauga, ON · Canada - PM Mississauga (General)
- Full-time
Please note: Johnson Electric may use Artificial Intelligence tools as part of our recruitment process.
Added 9 mins ago
BH
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Part-time
Added 9 mins ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 9 mins ago
SI
Retail Operations Supervisor
Staples Inc.
North Battleford, SK
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 9 mins ago
B
Finance Manager
BGIS
Markham, ON
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 9 mins ago
Assistant Store Manager Winners Swift Current
The TJX Companies, Inc.
Swift Current, SK
TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.
Added 24 mins ago
LE
Builder Project Sales Manager - Home Appliance / Single Family Builder
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Artificial intelligence will be used in sourcing, reviewing and communicating with candidates for this position.
Added 24 mins ago
UC
Admission Assistant, Operations & Experience
Upper Canada College
Toronto, ON
- $46,352 to $60,837 CAD / year
- Full-time
Added 24 mins ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
Added 24 mins ago
EB
Senior Financial Analyst, Financial Data & Systems
EQ Bank
Toronto, ON
- Full-time
Added 24 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Added 24 mins ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your…
Added 24 mins ago
SM
Registered Respiratory Therapist
Stevenson Memorial Hospital
Alliston, ON
- Internship
…These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To…
Added 24 mins ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Part-time
…These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your…

Canada Life

Director, Learning & Development, Operations

Winnipeg, MB, Canada

The base salary for this position is between $121,200 - $171,200 annually. · Full-time

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Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role Description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead the Learning and Development operations strategy, team, intake and portfolio governance, capacity planning, learning platforms, operational services, measurement, and financial and vendor management. Partner with senior leaders and enterprise functions to set priorities, maintain controls, improve services, and use automation to deliver measurable value.

Requirements

Requires at least 7 years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology, or a related field, including leadership of multidisciplinary teams in a complex organization. Candidates should bring experience transforming operating practices, managing budgets and vendors, guiding technology roadmaps, analyzing data, leading cross-functional change, and a relevant university degree or equivalent experience.

Skills

Learning And Development Operations
Strategic Planning
Portfolio Management
Intake And Prioritization
Workforce Planning
Team Leadership
Learning Technology
Financial Management
Budgeting And Forecasting
Vendor Management
Data Analysis And Reporting
Change Management
Cross-Functional Collaboration
Continuous Improvement
Automation
Stakeholder Communication

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Learning And Development
Operating Model
Intake Management
Portfolio Governance
Capacity Planning
Workforce Planning
Service Delivery
Learning Platforms
Learning Technology
Technology Roadmap
Integrations
Automation
Artificial Intelligence
Dashboards
Operational Reporting
Learner Outcomes
Financial Planning
Budgeting
Forecasting
Chargebacks
Vendor Governance
Contract Management
Risk Management
Compliance
Privacy
Security
Change Management
Continuous Improvement
Employee Experience

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