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Added 9 mins ago
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Temporary Sales Support Associate
Coach
AB · Edmonton, AB
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 9 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
As Head of Service, you will play a strategic role in the management and development of our laboratory operations, while actively contributing to team engagement and the continuous…
Added 9 mins ago
GE
Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Montreal, QC
- Temporary
As a Team Leader, Assistance Services, you will provide leadership, guidance, and support to members of your team while overseeing the department's daily operations. You will play a key…
Added 9 mins ago
CS
Clinical Exercise Physiologist Instructor
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
Fredericton, NB
- Internship
Reporting to the Director, REDS Recreation, the CEP Instructor leads programming for older adults with various chronic conditions while also contributing to group fitness programming,…
Added 9 mins ago
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Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Temporary
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Project Manager - Electrical & Instrumentation
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Regina, SK
- Full-time
…professionals across Buildings, Industrial, Infrastructure, Water, Development, and Services projects…
Added 9 mins ago
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Temporary Sales Support Associate
Coach
Ottawa, ON
- Part-time
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Added 24 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 24 mins ago
UO
Accessibility Advisor
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director of the CAL, this role is responsible for the development and on-going delivery of programming for students with students with a disability or chronic…
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Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 39 mins ago
SH
Human Resources Consultant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Site Director or Site Lead, Human Resources Services, the Human Resource Consultant is responsible for the provision of human resource services including: Management…
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Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
The Manager, Community Services leads WINS’ Community Resource Hub programming, Connections, House to Home, and other community supports. Reporting to the Director, Community Impact, the…
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Senior Director, Product & Platform Trust
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sr. Director Product & Platform Trust is accountable for shaping how Autodesk product teams build safe and secure products at scale. The Senior Director, Product & Platform Trust will…
Added 39 mins ago
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Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…actions. In a dynamic environment encompassing multiple clinics, services, and business lines, the successful candidate will lead the organization's overall digital performance. They will…
Added 39 mins ago
SH
Nurse Practitioner (0.6 EFT, Term)
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Winnipeg, MB
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Applies current/relevant nursing and medical theory, which allows for contribution to knowledge, development and involvement in advancing the nursing profession.
Added 39 mins ago
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Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
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Mississauga, ON
- Full-time
…deliver best-in-class amenities, comfort, and service. The Director of Building Services is a key leadership role responsible for creating and maintaining a safe, clean, and exceptionally…
Added 39 mins ago
GO
IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Executive Director, the IT Investment Planning and Financial Strategy Manager provides strategic leadership and expert advice related to IT investment planning, financial…
Added 39 mins ago
NF
Regional Sales Director- GTA (Mississauga)
Neo Financial
Mississauga, ON
- Full-time
As a Regional Director of Sales at Neo Financial, you will be a pivotal leader responsible for the profitability and success of your designated region. You will directly manage and develop…
Added 39 mins ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.…
Added 39 mins ago
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Pacific Salmon Foundation - Senior Development Officer, Corporate Partnerships and Major Gifts
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The Senior Development Officer is responsible for leading and executing fundraising strategies to help the Pacific Salmon Foundation achieve its mission and goals. The position will…
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Operations Coordinator (15 Months Contract)
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…community pharmacy operations, including pharmacy and professional services, front store operations, marketing, and…
Added 39 mins ago
Associate Director, Economic & Resource Policy
Government of Alberta
AB
Job Title: Associate Director, Economic and Resource Policy
Added 54 mins ago
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Events Coordinator
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Ottawa, ON
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Responsible for providing operations support services. Enables front-line operators to deliver diverse service solutions to various customers' needs. Supports and delivers service to…
Added 54 mins ago
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Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to…
Added 55 mins ago
NF
Regional Sales Director- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
As a Regional Director of Sales at Neo Financial, you will be a pivotal leader responsible for the profitability and success of your designated region. You will directly manage and develop…

Canada Life

Director, Learning & Development, Operations

Winnipeg, MB, Canada

The base salary for this position is between $121,200 - $171,200 annually. · Full-time

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Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role Description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead the Learning and Development operations strategy, team, intake and portfolio governance, capacity planning, learning platforms, operational services, measurement, and financial and vendor management. Partner with senior leaders and enterprise functions to set priorities, maintain controls, improve services, and use automation to deliver measurable value.

Requirements

Requires at least 7 years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology, or a related field, including leadership of multidisciplinary teams in a complex organization. Candidates should bring experience transforming operating practices, managing budgets and vendors, guiding technology roadmaps, analyzing data, leading cross-functional change, and a relevant university degree or equivalent experience.

Skills

Learning And Development Operations
Strategic Planning
Portfolio Management
Intake And Prioritization
Workforce Planning
Team Leadership
Learning Technology
Financial Management
Budgeting And Forecasting
Vendor Management
Data Analysis And Reporting
Change Management
Cross-Functional Collaboration
Continuous Improvement
Automation
Stakeholder Communication

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Learning And Development
Operating Model
Intake Management
Portfolio Governance
Capacity Planning
Workforce Planning
Service Delivery
Learning Platforms
Learning Technology
Technology Roadmap
Integrations
Automation
Artificial Intelligence
Dashboards
Operational Reporting
Learner Outcomes
Financial Planning
Budgeting
Forecasting
Chargebacks
Vendor Governance
Contract Management
Risk Management
Compliance
Privacy
Security
Change Management
Continuous Improvement
Employee Experience

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