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Added 8 mins ago
TT
Operations Supervisor
TF Truckload & Logistics
AB · Edmonton, AB
- Full-time
Collaborate with Safety, HR, Maintenance, and Accounting to support business objectives.
Added 8 mins ago
LS
Electrical Coordinator, Complex ICI - Permanent - 19650
LRO Staffing
Toronto, ON
- Full-time
…turns one great job into a career's worth of them. This is a business that rewards the people who deliver, backs them with room to grow, and lets them share in the success they help…
Added 8 mins ago
TC
Java Fullstack Developer
TSR Consulting
Mississauga, ON
- Full-time
TSR Consulting is currently seeking a highly motivated Java Fullstack Developer for an opportunity in Mississauga, ON
Added 8 mins ago
DB
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
De Beers Group
NT · Northwest Territories, Canada
- Full-time
…and accelerate economic inclusion to support diversity in our business and…
Added 8 mins ago
I-
Java Full stack Developer
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Translate business requirements and technical specifications into scalable, secure, and fully tested full-stack applications
Added 8 mins ago
GF
General Farm Worker
Gwillimdale Farms
Bradford West Gwillimbury, ON
- $17.95 CAD / hour
- Full-time
…Farms do more than just grow vegetables, we are growing our business. We supply our produce both locally and abroad, working in tandem with retailers, food service providers, and wholesale…
Added 8 mins ago
TL
Executive Assistant
The Leadership Agency
Toronto, ON
- Full-time
Support business development activity, including client events and relationship tracking
Added 8 mins ago
AS
Project Consultant
Apex Systems
Toronto, ON
- $50 to $65 CAD / hour
- Contract
This role will act as a bridge between business stakeholders, technology teams, and third-party vendors, helping translate business needs into actionable technical requirements and…
Added 8 mins ago
DG
Co-op, Privately Held Business Group [Winter 2027]
Doane Grant Thornton LLP
New Glasgow, NS
- Temporary
As a Co-op, Privately Held Business Group [Winter 2027] some of your responsibilities will include:
Added 8 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
As a Senior Manager, Domestic Tax, in the Privately Held Business areas of tax, you will have the opportunity to:
Added 8 mins ago
VM
2027 Area Management Sales Representative
Vantage Marketing Canada
Vaughan, ON
- Internship
…goal is simple: develop exceptional people through real-world business…
Added 8 mins ago
R
Branch Manager
ROBINSON
Swift Current, SK
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 8 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB
- Full-time
Currently enrolled in a College or University degree or diploma program, preferably in Marketing, Business, or another relevant area of study
Added 8 mins ago
NP
Senior Buyer
NFI Parts Inc
Winnipeg, MB
- Full-time
Provide guidance and support to Buyers, ensuring adherence to standard processes and escalating systemic gaps to the Business Process Manager
Added 8 mins ago
A
AI Systems Engineer
Altis
Peterborough, ON
- $100,000 to $120,000 CAD / year
- Contract
Experience translating business and engineering needs into requirements, architecture, interfaces, designs, test evidence, and maintainable documentation
Added 8 mins ago
M
COBOL / Production Support Engineer (Deposit Systems)
Mindtris
Montreal, QC
- Full-time
Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and…
Added 8 mins ago
DG
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
St. Catharines, ON
- Full-time
…clients and helping us build our reputation as the preferred business advisors in our marketplace. You have a proven ability to execute on deliverables in a deadline-driven environment and…
Added 8 mins ago
TO
IT Project Manager
Town of Newmarket
Newmarket, ON
- Contract
Under the direction of the Manager, Business Solutions & Project Service, as a key member of the Information Technology Services Project Management Office, the IT Project Manager is…
Added 8 mins ago
M
Senior H&B Consultant I
Marsh
Winnipeg, MB
- Full-time
We are seeking a talented individual to join our Workforce Health Consulting team, part of our People and Investments business at Marsh. This role will be based out of one of our Canadian…
Added 8 mins ago
JH
Seasonal Tax Preparer in Walmart
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Part-time
…base and experience the rewards of handling a larger book of business, allowing you the potential to earn higher compensation by adding this side gig – or growing a new career – at Jackson…
Added 8 mins ago
JH
Seasonal Tax Preparer in Walmart
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Full-time
…base and experience the rewards of handling a larger book of business, allowing you the potential to earn higher compensation by adding this side gig – or growing a new career – at Jackson…
Added 8 mins ago
P
Practice Lead, Natural Sciences & Forestry
Proven
Calgary, AB
- Full-time
…with our commercial leaders, who own client relationships and business growth, so that you can focus your energy where it matters most: the quality of the work and the strength of the…
Added 8 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
…reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology…
Added 8 mins ago
M
Senior H&B Consultant I
Marsh
Halifax, NS
- Full-time
We are seeking a talented individual to join our Workforce Health Consulting team, part of our People and Investments business at Marsh. This role will be based out of one of our Canadian…
Added 8 mins ago
PE
Practice Lead, Natural Sciences & Forestry
PRI Engineering
Calgary, AB
- Full-time
…with our commercial leaders, who own client relationships and business growth, so that you can focus your energy where it matters most: the quality of the work and the strength of the…

Canada Life

Distribution Digital Support Specialist (Bilingual 12 month contract)

London, ON, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide phone and email support to users of Canada Life’s customized Salesforce system, identifying their needs and helping them use technology effectively. Troubleshoot issues, deliver training, track requests and trends in a ticketing system, and maintain procedures and documentation.

Requirements

Candidates must be bilingual in French and English and demonstrate strong communication, customer service, analytical, issue-resolution, planning, and organizational skills. Service desk experience, technology training experience, Salesforce or other CRM experience, and proficiency with Microsoft Office are assets; applicants should be self-motivated, adaptable, and able to meet deadlines in a fast-paced team environment.

Skills

Salesforce
Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning
Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
French-English Bilingualism

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Desk
Help Desk
Technical Support
User Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Request Tracking
Trend Monitoring
Procedures
Documentation
Analytical Skills
Issue Resolution
Microsoft Office
Outlook
Excel
Word
PowerPoint
French
English
Bilingual Support
Financial Services
Insurance

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