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Added 11 mins ago
JS
Safety Specialist (Contract)
JFE Shoji Power Canada Inc.
Burlington, ON
- $80,000 to $90,000 CAD / year
- Temporary
…embraces safety. We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare…
Added 11 mins ago
C
Building Manager
Chard
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Community – We put our Residents and our team at the heart of every decision.
Added 11 mins ago
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Senior Training Specialist
BuzzClan
ON · Ontario, Canada
- Contract
…interactive e-learning courses, simulations, assessments, and digital learning materials. The candidate should also possess strong instructional design, analytical, communication,…
Added 11 mins ago
A
Graduate Digital Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
The Americas Digital Services Team brings together around 100 specialists across the U.S. and Canada, including team members in Los Angeles, Seattle, San Francisco, New York, Chicago,…
Added 11 mins ago
AF
Everyday Banking Advisor - Lloydminster
ATB Financial
Lloydminster, SK
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 11 mins ago
EV
Maintenance, Planner
Elk Valley Resources
Sparwood, BC
- $123,000 to $145,000 CAD / year
- Full-time
Are you looking for a new career opportunity? Join our team.
Added 11 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Passionate about digital marketing, data, and innovation, this individual leverages their expertise to develop high-performing strategies that generate a tangible impact on our business…
Added 11 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 11 mins ago
A
Senior BIM Designer
Arup
Montreal, QC
- Full-time
…multidisciplinary building projects through advanced BIM modeling, digital coordination, and design documentation. This role is integral to delivering high-quality, data-rich models and…
Added 11 mins ago
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Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
This team builds and operates the technology that powers world-class guest and educator experiences across lululemon’s global retail ecosystem. Its work spans core retail, cross-channel…
Added 11 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
JYSK Canada is looking for a highly organized, structured, and tech-savvy Property Manager to join our Corporate Real Estate Team on a permanent, full-time basis.
Added 11 mins ago
LC
Service Representative - Clinton
Libro Credit Union
Clinton, ON
- Full-time
Serve as the primary point of contact for members visiting the branch, calling in, or engaging through digital channels.
Added 11 mins ago
BD
Building Handover & Resident Services Coordinator
Bucci Developments
Vancouver, BC
- Full-time
Comfortable using digital systems or apps to document deficiencies, manage service requests, and communicate with team members.
Added 11 mins ago
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ASIC Development Technical Leader
Cisco
Vancouver, BC
- Full-time
…Silicon One - are shaping the technology industry. We're a global team of creative experts, bringing our unique backgrounds and bold ideas to push boundaries and help each other grow.…
Added 11 mins ago
CM
Director, Fleet Maintenance
Coast Mountain Bus Company
Vancouver, BC · Greater Vancouver, BC
- $149,680 to $224,520 CAD / year
- Full-time
Advanced leadership, development and team building skills to provide direction and manage reporting managers
Added 11 mins ago
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Senior Copywriter
lululemon
Vancouver, BC
- Full-time
…with people across North America. If you become part of the team, you’ll be bringing enthusiasm alongside your experience, and will be open to learning new ways of doing things, even as you…
Added 11 mins ago
FB
Sr Representative Collections
Fairstone Bank
Montreal, QC
- Full-time
…cards, retail and automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart…
Added 11 mins ago
Customer Experience Associate - York Plaza, North York, ON (37.5 hours/week)
Scotiabank
Toronto, ON · North York, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 11 mins ago
Manager, Clinical Practice
Bayshore
Thunder Bay, ON
Bayshore Home Care Solutions is seeking a Nurse to join our amazing team in the role of Manager, Clinical Practice (MCP). MCPs are accountable to implement effective management practices to…
Added 11 mins ago
MT
Software Engineer
Microchip Technology Inc.
Toronto, ON
- Full-time
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an…
Added 11 mins ago
Grade Control Manager (Orica Digital Solutions)
Orica
Sudbury, ON
…world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and…
Added 11 mins ago
Distribution Digital Support Specialist (Bilingual 12 month contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
Enjoy a strong team-focused working environment
Added 11 mins ago
OR
Social Media Digital Specialist
Ontario Regional Corporate Office
London, ON
- Full-time
The Social Media Specialist works with the digital, web, and graphics and marketing teams to develop strategies that promote Gateway properties/brands including casinos, gaming, hotels, and…
Added 12 mins ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
EDC’s Procurement Team enables our client’s decision-making by providing expertise and advisory services in contracting, sourcing, vendor management and procurement processes. The team is…
Added 12 mins ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
EDC’s Procurement Team enables our client’s decision-making by providing expertise and advisory services in contracting, sourcing, vendor management and procurement processes. The team is…

Canada Life

Distribution Digital Support Specialist (Bilingual 12 month contract)

London, ON, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Provide phone and email support to users of Canada Life’s customized Salesforce system, identifying their needs and helping them use technology effectively. Troubleshoot issues, deliver training, track requests and trends in a ticketing system, and maintain procedures and documentation.

Requirements

Candidates must be bilingual in French and English and demonstrate strong communication, customer service, analytical, issue-resolution, planning, and organizational skills. Service desk experience, technology training experience, Salesforce or other CRM experience, and proficiency with Microsoft Office are assets; applicants should be self-motivated, adaptable, and able to meet deadlines in a fast-paced team environment.

Skills

Salesforce
Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning
Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
French-English Bilingualism

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Desk
Help Desk
Technical Support
User Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Request Tracking
Trend Monitoring
Procedures
Documentation
Analytical Skills
Issue Resolution
Microsoft Office
Outlook
Excel
Word
PowerPoint
French
English
Bilingual Support
Financial Services
Insurance

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