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Added 34 mins ago
NA
Healthcare Science Assistant (Higher Level) - Laboratory Genetics
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development…
Added 34 mins ago
NA
Clinical Scientist (Somatic) - Laboratory Genetics
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Working as part of a multidisciplinary team of over 110 scientific, technical and support staff, you will analyse, interpret and report complex somatic genomic data, authorise diagnostic…
Added 34 mins ago
NS
Clinical Scientist (Somatic) - Laboratory Genetics
NHS Scotland
Saskatoon, SK
- Full-time
Working as part of a multidisciplinary team of over 110 scientific, technical and support staff, you will analyse, interpret and report complex somatic genomic data, authorise diagnostic…
Added 34 mins ago
NA
Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development…
Added 34 mins ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
…Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development…
Added 34 mins ago
NS
Healthcare Science Assistant (Higher Level) - Laboratory Genetics
NHS Scotland
Saskatoon, SK
- Full-time
…Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development…
Added 34 mins ago
NS
Healthcare Support Worker Neurosurgical & OMFS Theatres
NHS Scotland
Saskatoon, SK
- Full-time
…Elizabeth University Hospital. This regional service provides specialist neurosurgical, neurology and oral and maxillofacial (OMFS) care across the West of Scotland. As part of a…
Added 49 mins ago
TM
Procurement Analytics & Performance Specialist
The Miller Group
Markham, ON
- Full-time
At Miller, we want every employee to feel connected, where creativity and innovation thrive, and your contributions make a real impact. Our supportive and inclusive atmosphere encourages…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 1 hour ago
NB
Multimedia Production Specialist
National Bank of Canada
Toronto, ON
- Full-time
…translates into a hybrid work environment, as well as a flexible and adaptable schedule.The Bank values continuous development and internal mobility. Our personalized training programs,…
Added 1 hour ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 1 hour ago
NB
Senior Trading Support Analyst
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 3 hours ago
Software Dev Engineer, AWS Marketplace Storefront
Amazon
Toronto, ON
Frontend Development You will develop and maintain user-facing features using React.js:
Added 3 hours ago
Software Dev Engineer, AWS Marketplace Storefront
Amazon
Toronto, ON
Frontend Development You will develop and maintain user-facing features using React.js:
Added 4 hours ago
NA
Staff Nurse - Regional Services
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Rotational day & night shifts, Monday to Sunday
Added 4 hours ago
NA
Charge Nurse Surgery B6
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Shift pattern: 12-hour shift pattern over 7 days /nights
Added 4 hours ago
NS
Staff Nurse - Regional Services
NHS Scotland
Saskatoon, SK
- Full-time
Rotational day & night shifts, Monday to Sunday
Added 4 hours ago
NS
Charge Nurse Surgery B6
NHS Scotland
Saskatoon, SK
- Full-time
Shift pattern: 12-hour shift pattern over 7 days /nights
Added 4 hours ago
NS
Charge Nurse - ENT (Surgical)
NHS Scotland
Saskatoon, SK
- Full-time
36 hours per week - Working a rotational 12-hour shift pattern including day shifts, night shifts, weekends, and public holidays
Added 4 hours ago
NA
Charge Nurse - ENT (Surgical)
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
36 hours per week - Working a rotational 12-hour shift pattern including day shifts, night shifts, weekends, and public holidays
Added 4 hours ago
NA
Healthcare Support Worker Neurosurgical & OMFS Theatres
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Elizabeth University Hospital. This regional service provides specialist neurosurgical, neurology and oral and maxillofacial (OMFS) care across the West of Scotland. As part of a…
Added 5 hours ago
LC
System Technologist, Process Controls
Lactalis Canada
Belleville, ON
- Full-time
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 5 hours ago
AA
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 5 hours ago
AA
Intégrateur Capacités de Physique de Vol (PMO) / Integrator Flight Physics Capabilities (PMT)
Airbus Aircraft
Montreal, QC
- Full-time
Do you have experience in flight physics and an interest in project coordination and the development of processes, methods, and tools (PMO)? Do you want to develop yourself in a…

Canada Life

Distribution Digital Support Specialist (Bilingual 12 month contract)

London, ON, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide phone and email support to users of Canada Life’s customized Salesforce system, identifying their needs and helping them use technology effectively. Troubleshoot issues, deliver training, track requests and trends in a ticketing system, and maintain procedures and documentation.

Requirements

Candidates must be bilingual in French and English and demonstrate strong communication, customer service, analytical, issue-resolution, planning, and organizational skills. Service desk experience, technology training experience, Salesforce or other CRM experience, and proficiency with Microsoft Office are assets; applicants should be self-motivated, adaptable, and able to meet deadlines in a fast-paced team environment.

Skills

Salesforce
Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning
Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
French-English Bilingualism

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Service Desk
Help Desk
Technical Support
User Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Request Tracking
Trend Monitoring
Procedures
Documentation
Analytical Skills
Issue Resolution
Microsoft Office
Outlook
Excel
Word
PowerPoint
French
English
Bilingual Support
Financial Services
Insurance

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