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Added 8 mins ago
HS
Audiologist or Hearing Instrument Specialist
Hearing Solutions
Toronto, ON · North York, ON
- $70,000 to $110,000 CAD / year
- Full-time
Position: Audiologist or Hearing Instrument Specialist
Added 9 mins ago
TI
Systems Administrator/Operations Support Specialist
Teckhorizon Inc
Toronto, ON
- Full-time
Strong documentation, requirements gathering, process mapping, and stakeholder management skills.
Added 9 mins ago
Co-op/Intern Student - Automation Specialist, 12 Months (January 2027)
Spartan Controls Ltd.
Edmonton, AB
…valves, measurement, control solutions and data management, for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service…
Added 9 mins ago
Application Specialist - Valve & Measurement Reliability
Spartan Controls Ltd.
Edmonton, AB
We are currently recruiting for an Application Specialist (Inside Sales) position for our Valve & Measurement Reliability Business, based in Edmonton. The successful candidate will work…
Added 9 mins ago
Senior Manager, Bell AI Fabric Strategy
Bell
Regina, SK
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 9 mins ago
Specialist, Software Engineering
L3Harris Technologies
Montreal, QC
…individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the…
Added 25 mins ago
BB
Associé(e) aux ventes - Mobile (Saisonnier(ére)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
- Part-time
Must be at least the age of majority (18 or 19 years old depending on your province) to be able to process mobile activations
Added 25 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Ottawa, ON
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 25 mins ago
Robotics Integration Engineering Specialist – Robot, Vision & Edge Connectivity
Siemens
Kitchener, ON
…important: making lives better with new ideas and the latest technology around the…
Added 39 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 39 mins ago
E
Customer Care Specialist
Elective
Vancouver, BC
- Full-time
We’re looking for a motivated and coachable Customer Care Specialist to support customer and merchant needs across support channels. You’ll deliver clear, accurate resolutions on day-to-day…
Added 39 mins ago
TL
EY Law - Corporate Lawyer, Associate ...
Toronto Lawyers Association
Toronto, ON
- Full-time
…Business Law Services team. The ideal candidate would be a specialist in corporate related matters and also be able to assist with corporate commercial law…
Added 39 mins ago
SC
Building Operations Specialist
Strategic Coach
Toronto, ON
- Full-time
To support our talent acquisition efforts, Strategic Coach may leverage AI technology as part of the recruitment process. We have also partnered with skills assessment platforms to help…
Added 39 mins ago
UT
Software and Hardware Senior Engineering Specialist
UNIZON Taskforce Technology
Dorval, QC
- $100,000 to $150,000 CAD / year
- Full-time
Position: Software and Hardware Senior Engineering Specialist
Added 39 mins ago
Automation and Controls Specialist
Price Industries Limited
Winnipeg, MB
As a member of the Manufacturing Engineering Team, the Automation and Controls Specialist will be responsible for:
Added 39 mins ago
UO
Associate Professor - AMHSP
University of Alberta
Edmonton, AB
- Full-time
…Physicians and Surgeons of Canada with an MD, FRCPC, possess a specialist certificate or equivalent in Critical Care Medicine, and be eligible for licensure with a specialist designation in…
Added 39 mins ago
UO
AMHSP Assistant Professor - Neuroscience and Neuro Critical Care
University of Alberta
Edmonton, AB
- Full-time
…Physicians and Surgeons of Canada with an MD, FRCPC, possess a specialist certificate or equivalent in Critical Care Medicine, and be eligible for licensure with a specialist designation in…
Added 53 mins ago
OT
Field Service Engineer / Calibration Specialist
O'Hara Technologies Inc.
Toronto, ON
- Full-time
Technical diploma or certification in mechanical, electrical, or instrumentation technology (or equivalent experience)
Added 53 mins ago
S
Seasonal Retail Sales Associate
Skechers
Red Deer, AB
- Part-time
Headquartered in Southern California, Skechers - the Comfort Technology Company® - has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is…
Added 53 mins ago
S
Part Time Product Specialist
Skechers
Edmonton, AB
- Part-time
Headquartered in Southern California, Skechers - the Comfort Technology Company® - has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is…
Added 1 hour ago
BS
CLBC Organizational Design Consultant
Bridge Strategies (former KasaHR)
Vancouver, BC
- Full-time
…automate, augment or redistribute work through work redesign, process improvement, technology and artificial intelligence, in partnership with relevant operational, technology and People &…
Added 1 hour ago
Project Associate (Permanent)
Babcock
Victoria, BC
Underpinned by a deep understanding of technology integration, asset management, and specialist training, Babcock International works with customers around the world to improve the…
Added 1 hour ago
CC
Billing Specialist
Cars Commerce
Montreal, QC
- Full-time
…purchases. Our scaled marketplace, paired with interconnected technology, data, and media, gives dealers and OEMs everything they need to sell more…
Added 1 hour ago
P
Senior Manager, Accounting
Phoenix
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down…
Added 1 hour ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…

Canada Life

Distribution Digital Support Specialist (Bilingual 12 month contract)

Toronto, ON, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide phone and email support to users of Canada Life’s customized Salesforce system, identifying their needs and helping them use technology effectively. Troubleshoot issues, deliver training, track requests and trends, and maintain procedures and documentation.

Requirements

Bilingual French and English communication is required, along with strong customer service, analytical, issue-resolution, planning, and organizational abilities. Help desk experience, technology training, Salesforce or other CRM experience, and proficiency with Microsoft Office are assets.

Skills

Salesforce
Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning and Organization
Critical Thinking
Documentation
Ticket Tracking
Microsoft Outlook
Microsoft Excel
Microsoft Word

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Paid Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Help Desk
Service Desk
Technical Support
User Training
Troubleshooting
Problem Solving
Customer Service
Ticket Tracking System
Request Management
Trend Monitoring
Data Tracking
Procedures
Documentation
Bilingual French and English
Financial Services
Insurance

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