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Added 12 mins ago
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Information Privacy Advisor
Sanya’k̓ula
Vancouver, BC
- Full-time
Assists in implementing a proactive audit solution at PHSA. Coordinates with PHSA program leads on audit requests and provides support and advice in complying with industry best practices.
Added 12 mins ago
BP
Health And Safety Consultant
BlueSky Personnel Solutions
Toronto, ON
- $95,000 to $103,000 CAD / year
- Full-time
Our client located in Toronto is looking for a Bilingual Health, Safety and Attendance Specialist to add to their team.
Added 13 mins ago
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Project Manager - Bridge
FlatironDragados
St. Catharines, ON
- Full-time
Coordinate design releases, constructability reviews, technical queries, shop drawings and temporary works with the Technical Manager and specialist engineers.
Added 13 mins ago
IS
Associate Materials Management Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
The Associate Materials Management Specialist plays a key role in supporting shipbuilding operations by ensuring the timely movement, tracking, and management of materials. Working closely…
Added 13 mins ago
CO
Ontario Works Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Demonstrate specialist experience (e.g., counselling, agency liaison, program/case evaluation, experience in a performance-based environment, etc.).
Added 13 mins ago
IS
Procurement Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…advanced naval programs? We’re seeking an Intermediate Procurement Specialist to manage the full lifecycle of procurement activities for medium-to-high complexity packages, including…
Added 13 mins ago
CO
Recruitment Specialist
CCI Ottawa
Ottawa, ON
- Full-time
The Recruitment Specialist will be responsible for coordinating all aspects of the recruitment cycle, from job postings to onboarding, ensuring a positive candidate experience and…
Added 13 mins ago
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Community Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 13 mins ago
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Technical Manager
FlatironDragados
St. Catharines, ON
- Full-time
Acts a key technical interface between the Project team, Designer, Construction teams, specialist subcontractors, suppliers, Client/Contract Administrator, and other stakeholders.
Added 13 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
Obtain repair quotes, review vendor contracts, and schedule third-party trades to maintain property presentation standards working with our internal Facilities Specialist.
Added 13 mins ago
BG
Project Controls Specialist
BTY Group
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Our Project Management team is looking for a Project Controls Specialist to join the team.
Added 13 mins ago
Distribution Digital Support Specialist (Bilingual 12 month contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…be able to discuss additional details of our total rewards program with…
Added 13 mins ago
Specialist Solutions (SailPoint IdentityIQ & IAM)
Independent Electricity System Operator
Canada
…subjects, including a strong theoretical knowledge pertinent to the specialist areas of the technical or business operations of the electricity market and administration processes related…
Added 13 mins ago
NP
Customer Service Representative
NFI Parts
Winnipeg, MB
- Full-time
Participate in major projects or programs in collaboration with the Contracts/Program Specialist, as required.
Added 13 mins ago
UO
Intermediate Specialist, Partnerships and Community Engagement
University of Ottawa
Ottawa, ON · University Centre
- Full-time
…for experiential learning and to increase the CEL and other program’s…
Added 13 mins ago
UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
The Senior Student Support Specialist is responsible for overseeing the coordination of all in-person and virtual service points, as well as the daily workflow and service delivery for the…
Added 13 mins ago
UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,027 to $5,413 CAD / month
- Full-time
The Senior Student Support Specialist is responsible for overseeing the coordination of all in-person and virtual service points, as well as the daily workflow and service delivery for the…
Added 13 mins ago
UO
Senior Student Support Specialist
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
The Senior Student Support Specialist is responsible for overseeing the coordination of all in-person and virtual service points, as well as the daily workflow and service delivery for the…
Added 13 mins ago
Infrastructure and Network Specialist
University of Toronto
Toronto, ON
The Infrastructure and Network Specialist will be responsible for the effective and timely implementation of new systems and technologies, including the planning, design, analysis,…
Added 27 mins ago
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Distribution Digital Support Specialist (Bilingual 12 month contract)
Canada Life
Toronto, ON
- Full-time
…be able to discuss additional details of our total rewards program with…
Added 27 mins ago
TU
Senior Student Support Specialist
The University of British Columbia
Vancouver, BC
- Full-time
The Senior Student Support Specialist is responsible for overseeing the coordination of all in-person and virtual service points, as well as the daily workflow and service delivery for the…
Added 27 mins ago
PC
Member Service Specialist (On Site)
Prospera Credit Union
New Westminster, BC
- Full-time
As a Member Service Specialist, you will uncover and support sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and…
Added 27 mins ago
TS
Maintenance Specialist
The Salvation Army Canada and Bermuda Territory
Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
Reporting to the Second Stage & Home Now Property Manager, the Maintenance Specialist supports York Housing & Support Services (YHSS) community housing programs by collaboratively…
Added 42 mins ago
IS
Maintenance Planning Specialist
Irving Shipbuilding
Halifax, NS
- Full-time
We are seeking a Maintenance Planning Specialist to develop and maintain maintenance job plans that support the safe, efficient, and reliable operation of critical equipment and assets.…
Added 42 mins ago
CL
Distribution Digital Support Specialist (Bilingual 12 month contract)
Canada Life
London, ON
- Full-time
…be able to discuss additional details of our total rewards program with…

Canada Life

Distribution Digital Support Specialist (Bilingual 12 month contract)

Toronto, ON, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Provide phone and email support to users of Canada Life’s customized Salesforce system, identifying their needs and helping them use technology effectively. Troubleshoot issues, deliver training, track requests and trends, and maintain procedures and documentation.

Requirements

Bilingual French and English communication is required, along with strong customer service, analytical, issue-resolution, planning, and organizational abilities. Help desk experience, technology training, Salesforce or other CRM experience, and proficiency with Microsoft Office are assets.

Skills

Salesforce
Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning and Organization
Critical Thinking
Documentation
Ticket Tracking
Microsoft Outlook
Microsoft Excel
Microsoft Word

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Paid Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Help Desk
Service Desk
Technical Support
User Training
Troubleshooting
Problem Solving
Customer Service
Ticket Tracking System
Request Management
Trend Monitoring
Data Tracking
Procedures
Documentation
Bilingual French and English
Financial Services
Insurance

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