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Added 6 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
…Deputy RTFE and work closely with the RTFE, site teams, and specialist advisors on facility monitoring, dam safety, and improvement projects. You will be supported by two Tailings…
Added 6 mins ago
M
Associé(e) principal(e) en automatisation de l’intelligence artificielle/Sr. Associate AI Automation Specialist
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Associate AI Automation Specialist to build and support reliable automation for cloud-based data pipelines and platform workflows. You will use Python and SQL to…
Added 21 mins ago
C
Infirmière Gestionnaire de Cas/Nurse Case Manager - 12 month contract
Cencora
Quebec, QC
- Full-time
Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare…
Added 35 mins ago
OH
Specialist, Performance Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Ontario Health is seeking a Specialist, Performance, Accountability and Funding Allocation to advance strategic and operational priorities through regional health system planning,…
Added 35 mins ago
OH
Specialist, Performance, Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Ontario Health is seeking a Specialist, Performance, Accountability and Funding Allocation to advance strategic and operational priorities through regional health system planning,…
Added 51 mins ago
M
Spécialiste principal(e), validation des systèmes informatisés – Qualité / Senior Specialist, Quality Computer Validation (contrat 18 mois)
McKesson
Montreal, QC
- Full-time
The Senior Specialist, Quality Computer Validation supports the validation and ongoing compliance of GxP computerized systems, software, computerized equipment and, where required,…
Added 51 mins ago
CM
Mental Health Nurse - MHN
CASA Mental Health
AB
- Temporary
incorporating objective findings such as laboratory and diagnostic findings, specialist reports and history.
Added 1 hour ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Platform Engineering team, in the Senior Specialist, Software Engineering & Environment Management position, where we’re modernizing how CMHC builds and operates software…
Added 1 hour ago
RB
Director, Financial Crimes Risk Assessment
Royal Bank of Canada
Toronto, ON
- Full-time
Certified Anti-Money Laundering Specialist (CAMS) designation or other related certifications
Added 1 hour ago
R
Director, Financial Crimes Risk Assessment
RBC
Toronto, ON
- Full-time
Certified Anti-Money Laundering Specialist (CAMS) designation or other related certifications
Added 1 hour ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Government of Manitoba is seeking a skilled and collaborative Placement Specialist to join the Return to Work and Accommodation Services Unit (RASU) within the Workforce Relations…
Added 1 hour ago
PC
Environmental Specialist Student
PCL Construction
AB · Edmonton, AB
- Full-time
We are seeking an Environmental Specialist Student , for our North American Headquarters district in Edmonton, AB, that is available for 4 - 12 months starting in January 2027. This…
Added 1 hour ago
CL
Distribution Digital Support Specialist (Bilingual)
Canada Life
Winnipeg, MB
- Full-time
Added 2 hours ago
RT
Machine Learning Specialist
Redlen Technologies Inc.
Victoria, BC
- $100,000 to $125,000 CAD / year
- Full-time
…meet the highest standards of reliability, performance, and application suitability. The team plays a critical role in connecting detector design and manufacturing to real-world imaging…
Added 2 hours ago
E
Application Monitoring Specialist
Experis
Mississauga, ON
- $55 to $65 CAD / hour
- Contract
Application Monitoring Specialist (Dynatrace Administrator)
Added 3 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 3 hours ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 3 hours ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…place in Loblaw Control Brands. As a Senior Quality Assurance Specialist – Strategic Initiatives, you will be a hands-on technical leader who helps deliver complex changes across products,…
Added 3 hours ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…control updates, documented decisions and post-change performance…
Added 3 hours ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Sr. Specialist, Quality Assurance, Strategic Initiatives - 12mth contract
Added 3 hours ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…place in Loblaw Control Brands. As a Senior Quality Assurance Specialist – Strategic Initiatives, you will be a hands-on technical leader who helps deliver complex changes across products,…
Added 3 hours ago
UO
Marketing and Communications Specialist, SHCS - Okanagan
University of British Columbia
Kelowna, BC · UBCO | Nicola Residence (NIC)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Maintains knowledge of emerging marketing and communications trends, technologies and best practices, and recommends their appropriate application within SHCS.
Added 4 hours ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Markham, ON
- Full-time
…service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating…
Added 4 hours ago
Application Specialist
Bell
Toronto, ON
We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will…
Added 4 hours ago
K
Air Logistics Revenue Care Specialist
Kuehne+Nagel
Montreal, QC
- Full-time
Join our Air Logistics team as an RCC Specialist, where you will play a critical role in ensuring the smooth, efficient, and proactive management of global air freight operations. Acting as…

Canada Life

Distribution Digital Support Specialist (Bilingual)

Winnipeg, MB, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Support users of Canada Life’s tailored Salesforce system by identifying their needs, promoting best practices, and providing troubleshooting, problem-solving, and training. Track and monitor support requests, document procedures, capture call and email details in a ticketing system, and deliver customer service by phone and email.

Requirements

The role requires fluency in French and English, strong communication and customer service skills, analytical and issue-resolution abilities, and the ability to stay organized and effective in a fast-paced environment. Salesforce or other CRM experience, help desk experience, and experience training users on technology are considered assets; proficiency in Microsoft Office is also required.

Skills

Salesforce
Technical Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning and Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Ticket Tracking
Bilingual Communication

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Microsoft Office
Outlook
Excel
Word
PowerPoint
Service Desk
Help Desk
Technical Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Documentation
Best Practices
Request Monitoring
Data Tracking
Analytical Skills
Issue Resolution
French
English
Financial Services
Insurance

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