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Added 6 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
MAKING AN IMPACT The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help…
Added 6 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
Added 6 mins ago
AS
IT Procurement Project Manager
Alquemy Search & Consulting
Calgary, AB
- Contract
This is fundamentally an Information Technology role, not a transactional procurement or supply chain position. We require an experienced technologist who possesses deep, hands-on exposure…
Added 6 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
Added 6 mins ago
TI
Spécialiste de l'Intégration Client / Client Integration Specialist
TS Imagine
Montreal, QC
- Full-time
…services industry, is looking for a Senior Client Integration Specialist to join our growing team. Client Integration Specialists work closely with clients and internal teams and play a…
Added 6 mins ago
SC
Exercise Specialist - Contract
South Calgary Primary Care Network
Calgary, AB
- Contract
The Exercise Specialist is a key member of the Movement and Exercise Services team, delivering evidence-based exercise education, assessment and consultation services in collaboration with…
Added 6 mins ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a 3DEXPERIENCE DevOps Specialist to contribute to technology projects for clients across Canada.
Added 6 mins ago
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HSE Specialist - Night Shift
Worley
AB · Edmonton, AB
- Full-time
Ensure the application of best practices and ethics when dealing with confidential information
Added 6 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 6 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions Canada
Prince George, BC
- Full-time
…expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print…
Added 6 mins ago
FC
Immersive Technology Specialist (3 positions)
Fanshawe College
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 6 mins ago
FR
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
Fitch Ratings is seeking a Lead Software Engineer to join our global Ratings Technology team in Toronto. This is an opportunity to build mission-critical platforms while helping shape the…
Added 6 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 6 mins ago
B
Animal Care Specialist (6 Month Contract)
b11c186e-e2ea-4e63-9aba-bf4bf8dffa4e
Guelph, ON
- Full-time
- Contract
…work of ensuring that farmers worldwide have the genetics, technology, and hands-on solutions needed to feed the…
Added 6 mins ago
Legal Project Manager
Baker McKenzie
Toronto, ON
Liaise with the client and the Firm's client project team, as well as the Firm's specialist departments and offices worldwide, along with external stakeholders
Added 21 mins ago
Inspection Specialist
ExxonMobil
Nanticoke, ON
At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing…
Added 35 mins ago
Bilingual Trade Support Specialist (English & French)
Questrade Financial Group
Toronto, ON
…services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and…
Added 36 mins ago
CP
Accounting Specialist- Trading Finance
Capital Power
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are seeking a highly motivated Accounting Specialist to join our dynamic team at Capital Power. As an Accounting Specialist – Trading Finance, you will play a vital role in supporting…
Added 50 mins ago
Retail Specialist Colossus Shopping Centre
Freedom Mobile
Vaughan, ON
…with others, we have a great opportunity as a Part-time Retail Specialist at our Upper Colossus Shopping Centre location. A successful Retail Specialist turns the store visitor into a…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Orleans, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
FT
Immersive Technology Specialist (3 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 1 hour ago
M
Winter Co-op 2027 - Documentation & Knowledge Management Co-op
Manulife
Waterloo, ON
- Full-time
As a Documentation & Knowledge Management Co-op Student, you will work alongside our Documentation Specialist to enhance and support the evolution of our document portal, helping employees…
Added 1 hour ago
Applications Engineering Specialist
Siemens
Saskatoon, SK
Siemens EDA is a global technology leader in electronic design automation software. Our software tools enable companies around the world to develop new and highly innovative electronic…
Added 1 hour ago
RM
Specialist, Culture & Inclusion Planning
Regional Municipality of Peel
Brampton, ON
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As a specialist, you will support efforts to implement, enhance and advance the development of professional training programing, and the coordination of programming designed to foster…

Canada Life

Distribution Digital Support Specialist (Bilingual)

Winnipeg, MB, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Support users of Canada Life’s tailored Salesforce system by identifying their needs, promoting best practices, and providing troubleshooting, problem-solving, and training. Track and monitor support requests, document procedures, capture call and email details in a ticketing system, and deliver customer service by phone and email.

Requirements

The role requires fluency in French and English, strong communication and customer service skills, analytical and issue-resolution abilities, and the ability to stay organized and effective in a fast-paced environment. Salesforce or other CRM experience, help desk experience, and experience training users on technology are considered assets; proficiency in Microsoft Office is also required.

Skills

Salesforce
Technical Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning and Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Ticket Tracking
Bilingual Communication

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Microsoft Office
Outlook
Excel
Word
PowerPoint
Service Desk
Help Desk
Technical Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Documentation
Best Practices
Request Monitoring
Data Tracking
Analytical Skills
Issue Resolution
French
English
Financial Services
Insurance

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