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Added 3 mins ago
IS
Business Systems Support Specialist
Ideal Siding
Burnaby, BC
- $58,000 to $67,000 CAD / year
- Full-time
Familiarity with learning management systems, knowledge bases, and support ticketing tools.
Added 18 mins ago
OH
Specialist, Performance Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 18 mins ago
Government Relations Officer
University of Saskatchewan
Saskatoon, SK
Working closely with senior government relations staff, the officer provides research, logistical coordination, and communications support to advance institutional priorities and strengthen…
Added 18 mins ago
OH
Specialist, Performance, Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 18 mins ago
CE
Program Development and Evaluation Specialist
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $38.05 to $45.58 CAD / hour
- Full-time
The Program Development and Evaluation Specialist plays a central role in strengthening CMHA Edmonton’s community mental health impact by supporting program planning and quality improvement…
Added 18 mins ago
TU
Administration and Projects Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 18 mins ago
FO
Sign Production Specialist
FASTSIGNS of West Metro, MN
Burnaby, BC
- Full-time
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and…
Added 34 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the…
Added 34 mins ago
C
Customer Engagement Associate
CIBC
Vancouver, BC
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 49 mins ago
S
Senior Data Scientist
Seequent
Calgary, AB · Canada Calgary AB Office
- Full-time
7+ years of research and development experience in machine learning, including deep learning and advanced techniques.
Added 1 hour ago
PH
Salesforce Administrator
Prospect Human Services Society
Calgary, AB
- Full-time
…tool, such as login issues, password resets, how-to questions and minor errors. Escalates complex or urgent issues to the Senior Salesforce Administrator & Integrations…
Added 1 hour ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
Assessing employee training and development needs, identifying appropriate learning supports, and evaluating outcomes to promote successful workplace reintegration.
Added 1 hour ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
…our engineers have moved into engineering management, product development, systems engineering, project engineering, and technical specialist…
Added 1 hour ago
UO
Administration and Projects Specialist
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
CL
Distribution Digital Support Specialist (Bilingual)
Canada Life
Winnipeg, MB
- Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 1 hour ago
D
Senior Advisor, Financial performance and budget
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior financial performance and budget advisor, you help design, institute, update, analyze and monitor strategies and solutions related to income and expense accounting. You help…
Added 1 hour ago
Training Specialist II
City of Edmonton
AB
As a Training Specialist II, you'll develop and execute a full range of eLearning tools, realigning our training from traditional instructor-led to a blended learning format. Working with…
Added 1 hour ago
DI
Sr Specialist, Digital Content (Contract 18 Months)
Definity Insurance Company
Waterloo, ON
- Full-time
Reporting to the Director of Content and Search on our Marketing & Communication team, the Sr. Specialist, Content Marketing will play an instrumental role in our team’s mission to drive…
Added 1 hour ago
AC
Test Equipment Specialist
ALTEN Canada
Peterborough, ON
- $90,000 to $110,000 CAD / year
- Contract
…investing in our people by offering meaningful experiences and supporting continuous learning, growth, and career…
Added 2 hours ago
RT
Machine Learning Specialist
Redlen Technologies Inc.
Victoria, BC
- $100,000 to $125,000 CAD / year
- Full-time
The Applied Machine Learning Developer develops machine learning, computer vision, and advanced analytical solutions for complex scientific, product-performance, reliability, sensor, and…
Added 2 hours ago
KP
Enrolment Management Coordinator - Competition ID: 4870
Kwantlen Polytechnic University
Richmond, BC
- Full-time
In a leadership role within the admissions and recruitment cycle, the Coordinator takes charge of devising and executing inventive strategies to draw in high-caliber students for WSD. This…
Added 2 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 2 hours ago
NB
banking advisor
National Bank of Canada
L'Île-Perrot, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 3 hours ago
K
Tax Specialist, Enterprise Tax
KPMG
Ottawa, ON
- Full-time
Is keen to assist in the development and implementation of tax planning strategies for various clients.

Canada Life

Distribution Digital Support Specialist (Bilingual)

Winnipeg, MB, Canada

The base salary for this position is between $50,900 - $79,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $50,900 - $79,400 annually.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Temporary Full Time

Do you have a passion for helping people become more productive, and efficient with technology? Are you looking for an exciting opportunity to engage with, and provide support to some of the most entrepreneurial, upbeat, high-energy people you’ll ever meet in your life?

In this role you will identify our users’ needs and promote best practices to ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored Salesforce system.

This is a one year contract position.

What Makes an Operations Specialist:

Becoming a subject matter expert in our Canada Life tailored Salesforce
Keeping up with changes and enhancements in Salesforce
Able to use critical thinking to identify the needs of our users
Performing trouble shooting, problem solving, and training
Recognize trends, monitor, and execute requests and track data
Use and maintain appropriate procedures and documentation
Providing exceptional customer service over the phone and via email
Demonstrate clear and concise communication skills and exceptional customer service
Capturing call/email details into a ticket tracking system

Qualifications:

A great listener, who is comfortable providing support to a wide range of users
Service Desk or Help Desk experience will be considered an asset
Experienced in training on technological procedures and practices is an asset
Demonstrated analytical and issue resolution skills
Planning and organization skills
Excellent communicator, both verbally and written
Thrives in a fast paced, changing environment
Positive, can do attitude
Self-motivated, takes initiative
Enjoy a strong team-focused working environment
Demonstrated ability to work within tight deadlines while staying calm, cool and collected
Experience working within Salesforce, or other Customer Relationship Management tools would be considered an asset
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Bilingual required (French and English)

The base salary for this position is between $50,900 - $79,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Support users of Canada Life’s tailored Salesforce system by identifying their needs, promoting best practices, and providing troubleshooting, problem-solving, and training. Track and monitor support requests, document procedures, capture call and email details in a ticketing system, and deliver customer service by phone and email.

Requirements

The role requires fluency in French and English, strong communication and customer service skills, analytical and issue-resolution abilities, and the ability to stay organized and effective in a fast-paced environment. Salesforce or other CRM experience, help desk experience, and experience training users on technology are considered assets; proficiency in Microsoft Office is also required.

Skills

Salesforce
Technical Troubleshooting
Problem Solving
User Training
Customer Service
Analytical Skills
Issue Resolution
Communication
Planning and Organization
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Ticket Tracking
Bilingual Communication

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Microsoft Office
Outlook
Excel
Word
PowerPoint
Service Desk
Help Desk
Technical Support
Troubleshooting
Problem Solving
User Training
Customer Service
Ticket Tracking System
Documentation
Best Practices
Request Monitoring
Data Tracking
Analytical Skills
Issue Resolution
French
English
Financial Services
Insurance

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