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Added 1 min ago
SL
Consultant, Operational Risk
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more
Added 1 min ago
AB
Product Manager, iPSC & Regenerative Medicine
Applied Biological Materials Inc
Richmond, BC
- Contract
Please submit your résumé and cover letter through abmgood.com/careers. Your application should highlight relevant commercial experience, product-launch or business-development…
Added 1 min ago
School of Computer Science Teaching Assistant Positions Winter 2027
McGill University
McConnell Eng. Bldg.
Course Number: COMP 766- Couse Title: Advanced Topics Application 1
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MU
Administrative Officer
McGill University
Sainte-Anne-de-Bellevue, QC · Laird Hall
- Full-time
…mission. The incumbent will manage information, organization, and development of documents and correspondences, and will function with an exceptional level of accuracy, judgement,…
Added 1 min ago
D
Dental Assistant - Victoria Dental Arts
dentalcorp
Belleville, ON · Dentalhouse - Victoria Dental Arts
- Full-time
…greater access to advanced treatment technologies, and training & development, and…
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TS
Day Service Team Leader
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB
- Full-time
Familiarize and inform staff of agency policies and procedures; support, and implement and guide others in the application into daily tasks
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Dental Hygienist - Fort Garry Dental Centre
dentalcorp
Winnipeg, MB · Fort Garry Dental Centre
- Full-time
We invest in cutting-edge technology and professional development to ensure our team stays ahead in the field. If you're a passionate dental professional looking for a collaborative and…
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Dental Assistant Level II - River Oaks Dental
dentalcorp
Oakville, ON · River Oaks Dental
- Part-time
…can focus on what matters most: patient care, professional development, and practice…
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D
Analyst, Financial disclosure
Desjardins
Levis, QC · Montreal, QC
- Full-time
Identify, input, analyze and interpret data to inform management decision-making and monitor the application of management policies and practices. Make recommendations
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D
Associate Dentist - Oaklands Dental
dentalcorp
Victoria, BC · Oaklands Dental
- Part-time
Associate Development Program: A structured yet flexible learning initiative with curated offerings from top clinicians and mentors where you will receive individualized learning &…
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C
Client Service Representative [Hourly]
CIBC
Edmonton, AB · S.Edmonton Banking Centre
- Part-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 1 min ago
C
Associate, Client Services
CIBC
Toronto, ON
- Full-time
Team Development – You will coach/train analysts and new team members, as needed and ensure Analysts’ submission trackers for all assigned cases are kept up-to-date by both Analyst and…
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C
Senior Officer, US FLM Operations
CIBC
Toronto, ON
- Full-time
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Added 1 min ago
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Sales Associate
Carters Inc.
Edmonton, AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
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Plant Operator
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Production Supervisor
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Concepts and application of change management
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Attracts, retains, and enables the career development of top talent.
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Toronto, ON · FCP
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Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution. Works across BMO to…
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Bilingual Portfolio Specialist Operations
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Career development opportunities: online learning, member development programs, Tuition reimbursement program.
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Intermediate Accountant, Financial Reporting & Insights
BDO
Toronto, ON
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Participate in business development initiatives and identify new business opportunities with existing clients.
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B
DevOps Engineer - New Grad (January 2027)
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We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
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Added 1 min ago
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Canada Life

IT Business Systems Analyst

London, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and support technology solutions, including documentation, training, and post-implementation maintenance.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience. Candidates should have requirements-gathering and documentation experience, strong analytical and communication skills, experience working with vendors and developers, and familiarity with cloud and legacy systems; insurance industry knowledge is an asset.

Skills

Business Requirements Gathering
Functional Specifications
Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structures
User Stories
Use Cases
Testing and Quality Assurance
Vendor Management
Cloud Technologies
Legacy Technologies
Mainframe Platforms
Client-Server Platforms
Microsoft Office
Customer Journey Mapping

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Use Cases
Application Development
System Configuration
System Maintenance
Data Structures
Vendor Management
Cloud Technologies
Legacy Systems
Mainframe
Client-Server
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Quality Assurance
Test Strategies
Test Plans
Customer Personas
Journey Maps
Wireframes
Agile
Insurance
Financial Services

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