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Added 15 mins ago
HS
Change Management Analyst
Hire'in Solutions
AB · Alberta, Canada
- Contract
We are seeking an experienced Change Management Analyst to support a complex transformation initiative within the Strategic Procurement Office. This is a hands-on, delivery-focused position…
Added 27 mins ago
BS
Spécialiste principal(e) – Fidélisation et CRM/Senior Loyalty & CRM Specialist
Browns Shoes
Montreal, QC
- Full-time
Added 27 mins ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Abbotsford, BC
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our first Abbotsford location (2546 Montrose Avenue)! This is a hands-on,…
Added 27 mins ago
O
Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
Assist in training new hires for Financial Analyst and Senior Financial Analyst positions
Added 27 mins ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
…our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and…
Added 27 mins ago
BA
Senior Analyst, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 27 mins ago
BP
Senior Analyst, Finance
Brookfield Properties
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 27 mins ago
BP
Senior Analyst, Finance
Brookfield Properties
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 27 mins ago
BA
Senior Analyst, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 39 mins ago
A
QC Analyst II
AbCellera
Vancouver, BC
- $76,000 to $95,000 CAD / year
We're looking for an enthusiastic QC Analyst II to join our cGMP Quality Control (QC) labs and help bring our biologics programs to clinical manufacturing. In this role, you'll perform…
Added 39 mins ago
G
PSP Analyst
Galderma
Toronto, ON
- $94,400 to $118,000 CAD / year
- Full-time
The Analyst, Patient Support Programs will play a critical role for supporting the operational excellence, performance management, and continuous improvement of Galderma’s Canadian Patient…
Added 41 mins ago
HC
Licensing Analyst
Home Construction Regulatory Authority
Toronto, ON
- $68,000 to $85,000 CAD / year
We are seeking a permanent, full-time Licensing Analyst as a backfill. Reporting to the Supervisor, Licensing, you'll review and assess new licence and licence renewal applications,…
Added 45 mins ago
WQ
Cabinet du directeur général / Director General's Office - Analyste, Régulier à temps plein- 35 heures par semaine / Analyst, Regular full-time- 35 hours per week
Western Quebec School Board
Gatineau, QC
- Full-time
Added 58 mins ago
C
Environmental GIS Analyst
Consor
Toronto, ON
- $75,000 to $115,000 CAD / year
- Full-time
Consor Canada is looking for a skilled and motivated Environmental GIS Analyst to support our growing and diverse environmental and engineering consulting business in Canada. You’ll…
Added 58 mins ago
LC
Analyst, Business & Customer Insights
Loblaw Companies Limited
Brampton, ON
- Full-time
As an Analyst on the Business & Customer Insights team, you will play a pivotal role in driving data-informed decision-making for PC Optimum, the largest loyalty program in Canada. This…
Added 58 mins ago
LC
Senior Analyst, Total Rewards
Loblaw Companies Limited
Toronto, ON
- Full-time
…starting your career, re-entering the workforce, or looking for a new job, this is where you…
Added 1 hour ago
Business Analyst
Town of Tecumseh
Windsor, ON
The Corporation of the Town of Tecumseh is currently recruiting for a highly motivated professional to fill the position of Business Analyst in the Technology & Client Services Department.
Added 1 hour ago
MM
Senior IT Business Analyst (Insurance)
Marsh McLennan
Toronto, ON
- Full-time
This role will provide critical support to the Affinity & Program business in Canada. This role offers the opportunity to work within a dynamic, cross-regional team dedicated to driving…
Added 1 hour ago
BC
Financial Analyst, Supply Chain (12-month Contract)
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Contract
The Financial Analyst, Supply Chain plays a critical role in supporting the financial performance and strategic decision-making of our supply chain operations. Reporting to the Director of…
Added 1 hour ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Our client is seeking a Senior Financial Analyst to join a collaborative and mission-driven finance team supporting a complex, multi-entity organization. This role offers exposure to…
Added 1 hour ago
C
Sr. Quantitative Analyst, Quantitative Risk Modeling
CIBC
Toronto, ON
- Full-time
…consultation. Reporting to the Sr. Manager, the Sr. Quantitative Analyst will use tools such as Databricks, Python, SAS, and other modelling software, to execute the performance monitoring…
Added 1 hour ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
- Full-time
…starting your career, re-entering the workforce, or looking for a new job, this is where you…
Added 1 hour ago
LC
Senior Analyst, Transport Business Development
Loblaw Companies Limited
Brampton, ON
- Full-time
…revenue and rate exceptions, and resolving issues that may impact program profitability. The Analyst also supports the financial health of vendor programs by monitoring outstanding…
Added 1 hour ago
M
IT Business Analyst
Manulife
Toronto, ON
- Full-time
Facilitate process reviews and identify training needs related to new system implementations or workflow enhancements.
Added 2 hours ago
Senior Actuary Analyst
Gore Mutual Insurance
Toronto, ON · Cambridge, ON
…enterprise analytics, and bold investments in AI are creating new possibilities for actuarial…

Canada Life

IT Business Systems Analyst

London, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and support technology solutions, including documentation, training, and post-implementation maintenance.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience. Candidates should have requirements-gathering and documentation experience, strong analytical and communication skills, experience working with vendors and developers, and familiarity with cloud and legacy systems; insurance industry knowledge is an asset.

Skills

Business Requirements Gathering
Functional Specifications
Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structures
User Stories
Use Cases
Testing and Quality Assurance
Vendor Management
Cloud Technologies
Legacy Technologies
Mainframe Platforms
Client-Server Platforms
Microsoft Office
Customer Journey Mapping

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Use Cases
Application Development
System Configuration
System Maintenance
Data Structures
Vendor Management
Cloud Technologies
Legacy Systems
Mainframe
Client-Server
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Quality Assurance
Test Strategies
Test Plans
Customer Personas
Journey Maps
Wireframes
Agile
Insurance
Financial Services

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